Pirate Ship Reviews & Insights

Score9.9 out of 10

9 Reviews and Ratings

Community insights

TrustRadius Insights for Pirate Ship are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Simplicity and Ease of Use: Many users have praised Pirate Ship for its simplicity, finding it to be easy to use and navigate. Several reviewers have mentioned that the setup and initial use of Pirate Ship is intuitive, making it a user-friendly platform for shipping needs.

Great User Interface: The great user interface of Pirate Ship has been appreciated by many users. Specifically, users have highlighted the ease of inputting addresses and package information on the platform. This feature allows them to quickly and efficiently process their shipments.

Convenient Price Comparison: Users appreciate that Pirate Ship lists all the shipping services and prices, making it convenient to compare and choose the best option. This feature saves time for customers by providing them with a comprehensive overview of available options in one place.

Reviews

5 Reviews

Pirate Ship floats our boat!

Rating: 10 out of 10

March 28, 2023

Use Cases and Deployment Scope

We're a subscription box company and we use Pirate Ship for all our shipping labels. The cool thing is they integrate with Cratejoy, which is the platform we use to manage our subscriptions. With Pirate Ship, we can easily print labels in batches based on stuff like which products are in the subscription or how many boxes a customer has gotten from us. Plus rubber stamps can give you the customer info on the mailing labels itself.

Pros

Cheaper shipping rates from USPS and UPS
Rubber stamps helps with organization
Very simple to integrate
Great customer service

Cons

Bulk refunds can take a while
Not many complaints, it's wonderful

Likelihood to Recommend

If you need mailing labels, Pirate Ship is cheap, very organized and creates SCAN forms for USPS

Jackson Markalow

Product Marketer in Marketing at Spiffy Socks (11-50 employees)

Vetted Review

5 years of experience

Pirate Ship review

Rating: 8 out of 10

Incentivized

April 3, 2020

Use Cases and Deployment Scope

We are using it to ship subscription boxes worldwide. It’s the most cost-effective and efficient way to ship with USPS via a fulfillment center. Tracking many shipments at the same time can be done with ease. Their support team is ready to “chat” with you at nearly all hours of the day. They also act like pirates.

Pros

Great average ship rates for USPS domestic and international.
Tracking bulk shipments is easy.
It integrates with chargify.

Cons

UPS is no longer offered.
You can’t ship a tube mailer.
Bulk refunds can be challenging.

Likelihood to Recommend

Well suited for cubic shipping, especially if it’s only a few pounds. Not well suited for larger and heavy packages. USPS does not offer very competitive rates in comparison to UPS or FedEx, when it comes to heavy packages that are over 10x10x10. If you have a subscription box company, this would be the best way to purchase and print shipping labels.

Verified User

Manager (1-10 employees)

Vetted Review

3 years of experience

A Pirate (Ship) Life For Me

Rating: 10 out of 10

Incentivized

March 14, 2020

Use Cases and Deployment Scope

As a subscription box company, we use Pirate Ship to generate all our shipping labels. They integrate with Cratejoy, which is the platform that we were using for our subscription management. They make it super easy to print labels in batches by things like subscription products or how many boxes a person has received from us.

Pros

Great shipping rates
Batching labels
Easy to use

Cons

I wish unused shipping labels were flagged more clearly to make it easy to request refunds
No multi-user functionality, so you have to share an account
Better email notifications about things like undeliverable packages

Likelihood to Recommend

Pirate Ship is a great platform. We ultimately stopped using it because we use an ERP system to manage our inventory and decided to generate shipping labels from there. That said, Pirate Ship is way more intuitive to use and has much better-batching capabilities-- we just were looking for more of an all-in-one solution.

Chelsee Bergen

Marketing & Operations Manager in Corporate at The Dapper Dog Box (1-10 employees)

Vetted Review

1 year of experience

All aboard Pirate Ship--the best small business shipping solution!

Rating: 10 out of 10

Incentivized

March 6, 2020

Use Cases and Deployment Scope

I use Pirate Ship for my small business' shipping solution. I am a single owner/operator, and it makes shipping a breeze! I can purchase & print postage for my packages quickly and easily, and even schedule pickups if necessary. The pricing is competitive, and the time saved from running back and forth to the post office makes this product a true necessity.

Pros

Great user interface--fun and modern, easy to navigate, pre-populated addresses, and never any "downtime"
Pricing is competitive--they even offer discounts for certain purchases, which is better than the post office!
Saves templates for efficiency--I send a lot of very similar packages, and it saves my preferences so I don't have to make selections every time.

Cons

I really can't think of any. It is truly wonderful software solution for small businesses!

Likelihood to Recommend

For a small/relatively low-volume business, Pirate Ship is perfect because you don't have to pay for a subscription, like with many other shipping solutions. They offer printing templates for both thermal and inkjet printers, which is nice because you don't have to buy additional hardware to make it work.

I don't know how well suited it would be for a larger-volume business.

Alex Pegg

Owner at Alex Pegg Photography (1-10 employees)

Vetted Review

1 year of experience

View profile

Pirate Ship is the best ever!

Rating: 10 out of 10

Incentivized

March 6, 2020

Use Cases and Deployment Scope

Pirate Ship is by far the best shipping software ever! It requires no upcharges, is easy to use, and offers the BEST customer service. The user interface has been steadily improved since I started using Pirate Ship and the company is very transparent. It would be awesome if they got more than USPS but for now it's perfect!

Pros

Very intuitive interface
No up-charge on shipping labels
Best Customer Service!

Cons

Only USPS

Likelihood to Recommend

Pirate Ship is great for any small business looking to get started with some extremely reliable shipping. It is also amazing because it gives you access to USPS cubic pricing, which is especially beneficial for anyone shipping heavy, but small items. Normally that is not available to super small businesses like mine.

Verified User

Account Manager in Corporate (1-10 employees)

Vetted Review

Reseller

3 years of experience

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