Professional and Snazzy surveys
Use Cases and Deployment Scope
I am a user of Perceptyx who as part of my companies organization takes surveys using the software to provide feedback on corporate town hall events, company wide surveys to report on our progress as an organization. The software is used by my company to send out corporate surveys to gain insights and intelligence on the workforce and learn what is on typical employee minds on a range of issues facing our company and company culture.
Pros
- I really like the customizability of the platform. As a user it is easy to navigate and provides ample opportunity to write in reviews.
- The ability to save information on the platform is great. So users can stop and start a review at their leisure
- I really like the ability to email to remind users to finish a survey. This keeps users engaged and reminds them to finish.
Cons
- Offering suggestions on how best to provide feedback in comment boxes. Perhaps forcing the creators of the surveys to list examples to help reviewers
- I think having emojies would help as well instead of the standard language.
- Perhaps adding a mobile platform for customers to send out to their workforce
Most Important Features
- Usability
- Ease of learning the platform
- Customizable to fit various types of survey.
- Data mining ability
- tracking how long it takes users to fill out a survey.
Return on Investment
- The company continues to use it.
- It has led to employees being able to get there voices heard
- It has improved communication from leaders to the workforce.
Alternatives Considered
GetFeedback and by SurveyMonkey
Other Software Used
Microsoft 365 (formerly Office 365), Skype for Business (formerly Lync), now part of Microsoft Teams, Microsoft Excel