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Pepperjam Ascend (discontinued)

Score4.7 out of 10

5 Reviews and Ratings

What is Pepperjam Ascend (discontinued)?

Pepperjam Ascend was an affiliate marketing lifecycle management platform, supporting discovery, recruitment, attribution, commission, fraud prevention, and payment. Pepperjam is now part of Partnerize since the July 2020 acquisition.

Categories & Use Cases

Pepperjam Ascend is complete GARBAGE in my opinion! AVOID IT!

Use Cases and Deployment Scope

AVOID PEPPERJAM ASCEND!!! I am a current user. A company that I am affiliated with switched to Pepperjam Ascend, and I assumed the first couple of months would be bumpy but then get better.. It hasn't, in my opinion, not even a little. I constantly have missed payments, holds on payments, and my sales have dropped down to less than a 1/3 of what they were before!! The links never track back to me, customer service NEVER responds, NEVER! I am so frustrated with their horrific customer service that I have sent multiple emails begging the company I am an affiliate of to please cancel their contract because this company is ruining my experience. I am currently waiting on a payment from JANUARY!! It's March! I am SOOOOO OVER Pepperjam Ascend!

Cons

  • The dashboard/platform is the furthest thing from user-friendly. It looks like a high school student with zero experience designed it in excel and hoped for the best with the results.
  • Reports are hit and miss. They may load, they may not! It's ridiculous, in my opinion.
  • No mobile options whatsoever, everything has to be desktop. It's 2022, they need to catch up!

Return on Investment

  • I was hitting anywhere from $130 - $450 per month in commission payout before Pepperjam Ascend. Now with Pepperjam Ascend, I maybe get $40! I am still waiting on payouts from January.

Affiliate Marketing with Pepperjam = Coupon Site "Marketing"

Pros

  • Lots of coupon sites.
  • Enables different tiers of commissions.
  • Can blast out newsletters to your network.

Cons

  • The UI is awful.
  • Publishers are mostly coupon sites.
  • Confusing layout of the platform.

Return on Investment

  • Very low ROI.
  • Less than 1% of total revenue.

Alternatives Considered

Refersion and Impact (formerly Impact Radius)

Other Software Used

Google Analytics, MessageGears, Agorapulse