A Tool for Student Success!
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
Drew University uses the PeopleGrove platform as a tool to support alumni and students in building their networks of connections and to explore various career paths.
Pros
- Innovation. PeopleGrove regularly works on the platform to provide the best possible experience, tools, and opportunities for the end user and to make administration of the platform as seamless as possible for the administrators of the platform within Drew.
- Responsiveness. When a support ticket is submitted, PG generally responds within less than a day. That said, support tickets are rarely necessary because PG has so much online guidance available for administrators.
- Customer Service. PG has an amazing support team for each customer. We have been very happy with the support we receive from our contacts within PeopleGrove.
Cons
- There is a feature within groups where an admin of a group can add a resource, but cannot pin the resource. Only the hub admin can go in to pin the resource. It would be preferable to allow group admins to perform that function.
Likelihood to Recommend
Peoplegrove works incredibly well for our students in the College of Liberal Arts and some Caspersen Graduate School programs (Master in Finance, Data Analytics). It does not function as well for our Theological School students.
CB
Carol Bassie
Director, Center for Mentoring at Drew University (201-500 employees)
Vetted Review
6 years of experience