TrustRadius: an HG Insights company

Pega Platform

Score5.7 out of 10

205 Reviews and Ratings

Top Performing Features

+9%

Form builder

Integrated form design tool

Cat avg: 8.8

+14%

Process player

Step-by-step analysis of model to validate business rules

Cat avg: 8.3

+14%

Business rules engine

Business rules engine allows non developers to change business logic in a model

Cat avg: 7.9

+18%

SOA support

Support for reusable services to be built into process design

Cat avg: 7.6

Worst Performing Features

-43%

Content management

Content management tool for storing and managing versioning of electronic documents, images, etc.

Cat avg: 7.7

-34%

Support for modeling languages

Support for modeling languages like BPML, BPEL, and BMMN.

Cat avg: 8.1

-20%

Process simulation

Evaluating model performance with real data, and optimizing

Cat avg: 7.5

Pega Platform Features from Reviews

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.8+7%
  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

    Category average: 8.4

  • Standard reports

    The software offers pre-built reports with metrics standard to the category.

    Category average: 8.3

  • Custom reports

    Users can create custom reports.

    Category average: 8

Process Engine

Designing and building process models

7.8+1%
  • Process designer

    Web-based tool for creating and customizing web process models

    Category average: 8.5

  • Process simulation

    Evaluating model performance with real data, and optimizing

    Category average: 7.5

  • Business rules engine

    Business rules engine allows non developers to change business logic in a model

    Category average: 7.9

  • SOA support

    Support for reusable services to be built into process design

    Category average: 7.6

  • Process player

    Step-by-step analysis of model to validate business rules

    Category average: 8.3

  • Support for modeling languages

    Support for modeling languages like BPML, BPEL, and BMMN.

    Category average: 8.1

  • Form builder

    Integrated form design tool

    Category average: 8.8

  • Model execution

    Ability to execute model and build code without programming skills

    Category average: 7.4

Collaboration

Collaboration tools allowing BPM experts to collaborate on model design

9+8%
  • Social collaboration tools

    Social tools for discussion threads, wikis, enabling decision making

    Category average: 8.3

Content Management Capabilties

Lightweight tool for managing content

4.4-43%
  • Content management

    Content management tool for storing and managing versioning of electronic documents, images, etc.

    Category average: 7.7

Pega Platform Features from the Vendor

Process Engine

Vendor-contributed
  • Process designer

    Web-based tool for creating and customizing web process models

  • Process simulation

    Evaluating model performance with real data, and optimizing

  • Business rules engine

    Business rules engine allows non developers to change business logic in a model

  • SOA support

    Support for reusable services to be built into process design

  • Process player

    Step-by-step analysis of model to validate business rules

  • Form builder

    Integrated form design tool

  • Model execution

    Ability to execute model and build code without programming skills

Collaboration

Vendor-contributed
  • Social collaboration tools

    Social tools for discussion threads, wikis, enabling decision making

Reporting & Analytics

Vendor-contributed
  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

  • Standard reports

    The software offers pre-built reports with metrics standard to the category.

  • Custom reports

    Users can create custom reports.

Additional Features

Vendor-contributed
  • Application Development

  • Case Management

  • Cloud Decision Management

  • Intelligent Virtual Assistant

  • Mobility

  • Robotic Automation

  • Workforce Intelligence