TrustRadius Insights for PDQ Deploy & Inventory are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Easy to use: Many users have found the software easy to use, allowing for a smooth and efficient experience. They appreciate its user-friendly interface and intuitive navigation, which makes it accessible even for those with limited technical knowledge.
Seamless integration with PDQ Inventory: Several reviewers have mentioned that the software seamlessly integrates with PDQ Inventory, enhancing its functionality and ease of use. This integration enables users to manage their inventory more effectively and streamline their IT processes.
Comprehensive monitoring and management capabilities: Users highly value the software's extensive monitoring and management capabilities. With features such as WMI scanners and PC hardware and software inventory, it provides a comprehensive solution for tracking, analyzing, and managing various aspects of an organization's IT infrastructure.
Gives me a good broad view of the computers on the network and what hardware and software comprise those units. Also allows me to push out either new or updated software from my desk without having to go to the device itself. The 2 products work hand-in-hand and you can use the information from the inventory software to guide your deployments by using dynamic groups.
Pros
Deploy updates to software like Adobe and Java
Show which computers are currently connected and turned on
Turn on computers that are off
Turn off computers that are on
View which hardware (RAM, HDD, processor, etc) is on each device
Cons
would like to see an adaptation for winget to be mass deployed
maybe add an automations section to their software
Likelihood to Recommend
Very easy to use software that is licensed per admin instead of per machine. So, I've got it on my laptop and desktop and only pay for the 1 license. Great way to keep up with updates to both Microsoft and non-Microsoft software. Set up dynamic groups within the inventory module and then use those groups as targets and deploy updates to those targets. Use the inventory part to see what hardware your devices are running and get a better picture of the devices on your network. Cannot be used to deploy Windows itself, but they do have a separately licensed software package (similar to Norton Ghost, but capable of working with UEFI) which does that.
PDQ Deploy & Inventory have made themselves indispensable to my company and my day-to-day work. With PDQ Deploy & Inventory, having essentially EVERY shred of pertinent information on over 300 computers readily available at all times is just the norm now. Running reports can quickly give you an idea on where the expensive licenses are sitting, get ahold of outdated drivers, or simply give you a better understanding about your domain and its hardware. PDQ Deploy & Inventory seems to be a very simply program at first, but when you see some of the tricks it has up its sleeves (remote powershell, etc) it becomes an absolute beast when it comes to mass deployment, upgrade, and repair.
Pros
Asset management
Security patching
Reporting
Cons
Remote workforce management
Error reporting
Event viewer integration
Likelihood to Recommend
If you have a Windows shop, you simply should have this.
We deploy software with PDQ to not have to remote into the user's computer and not to have to manually do it. It's more convenient and less interruption for the users.
Pros
Software Deployment
Mass software uninstall and install
Deploying a package
Cons
Making desktop client connect better.
Likelihood to Recommend
It is very helpful deploying software fast and no interruptions. Makes IT life easier. Being able to create packages to deploy and not have to do them individually. It is also good that we see a history of what was deployed. We still have yet to look at the inventory portion of it.
VU
Verified User
Administrator in Information Technology (501-1000 employees)
We use PDQ Inventory to keep our systems standardized. We use it to check hardware specs on our machines for things like like solid state drives, and CPU generation, and create an inventory of service tags for warranty renewals. We also use it for monitoring installed software for unauthorized changes, or malicious changes to hosts files and suspicious files on servers.
Pros
File monitoring in specific directories
WMI scanners
PC hardware inventory
Software inventory
Troubleshooting and Standardization
Cons
Speed of interface when lots of columns are loaded
UI fit and polish
Automatic client updates would be nice if the central server gets updated.
Likelihood to Recommend
PDQ Inventory is great if you have a local network of computers on or off a domain. As long as you have a way to log into them with common credentials. Great for large organizations, particularly ones interconnected with VPNs.
PDQ Inventory isn't so great for PCs that aren't connected to the same LAN the server is on. (i.e. non-vpn remote users) They used to have a remote agent you could install, but it was removed after numerous issues.
VU
Verified User
Engineer in Information Technology (201-500 employees)
PDQ Deploy is invaluable to us to deliver first installation, setup, patching, and anything we want software-wise to our retail computer estate. This is way over 1,000 machines total and PDQ Deploy can make deployment automated and seamless with reporting for all our needs. It is also great to fetch information from remote machines with simple scripting.
Pros
Deploy software with ease
Patch remote computers
Execute scripts for various tasks on remote computers
Cons
The scripting part could benefit from samples / examples
Deployment scenarios could be included for ease on first use
Including Inventory directly within Deploy would be great
Likelihood to Recommend
PDQ Deploy is great for businesses where reaching a large number of remote computers is required for patching, setting up apps, or Windows tasks. It does it really well once you have created your deploy scenario with various steps where each will be logged in case of failure. PDQ Deploy may be unsuitable where multiple layer of security are in place on the computer you are trying to reach (although some steps can be taken to fix this on remote PC).
VU
Verified User
Engineer in Information Technology (1001-5000 employees)
We use PDQ Deploy to roll out new software to end-users computers. This has been important since we have been working remote and it is harder to install new software. I also use PDQ Deploy for software updates that need to be installed on laptops across our organization. This way we can stay consistent on version of software.
Pros
Push out new software
Push out Updates to current software
Push out patches and updates that we don't have other ways to push out
Keep end-users updated with little involvement
Cons
Sometimes users need to accept something on the computer depending on the update
Users complain when they have to reboot after an update or to make the software version work correctly
Likelihood to Recommend
[PDQ Deploy] is great software for most any shop, but I find it very helpful being a one man show and having to work remotely. I can do things faster not having to connect to each laptop and do updates. This save lots of time and makes managing many computers easy.
We use PDQ Deploy across the whole organization. We have offices all over the USA. Being in an engineering industry we deal with large applications like Autodesk, and, at the same time, so many tiny engineering applications. Installing these applications sometimes are complicated and cumbersome. PDQ Deploy is one tool that has solved all of our challenges.
Pros
Installing applications, updates and even drivers are very simple.
Scheduling installation is a big plus.
Creating custom packages based on applications and office location.
Cons
Certain .exe files cannot be pushed, it requires .msi files.
Likelihood to Recommend
The majority of engineering software is managed from license servers. Based on office location, we need to customize the installation with different license servers. Certain software release add-ons/features frequently that you need to install on a regular basis. Installing the software and add-ons manually is very time-consuming. PDQ Deploy has resolved all these issues.
VU
Verified User
Manager in Information Technology (201-500 employees)
We use PDQ Deploy across our entire network of 250 computers. We know we can get Microsoft Security updates from WSUS or Patch Tuesday. But want do we do with all of the other browser, Flash PDF readers / writes and other common apps that are on our computers today. We use PDQ Deploy to push pre-built packages (by PDQ) to update the computers in one quick step.
Pros
Updated patches as soon as they are release from vendors
Integrates seamlessly with PDQ Inventory
Easy to re-deploy failed updates
Cons
As good as there email support is.. would like a live operator option
Some updates are hard to understand when 5 versions of the same program exist
Thats about it, PDQ deploy is the best out there
Likelihood to Recommend
To stay compliant we need to keep all 3rd part apps up today. Google chrome, Firefox PDF readers, and Flash are the some of the biggest issues in my eyes. We do not give out admin rights to user so IT must install all updates; If I had to walk around even once a month and update all of these apps I would have not time for any other work. There 80-100 hours of work to do this. No organization has this type of money to do every month. That why we use PDQ products.... it pays for it self the first time you use it. Its like gaining 1/2 an IT guy using this simple tool
PDQ Deploy is implemented by our infrastructure team to deploy applications and patches quickly, silently and in bulk. Its been a life saver with volume license version of office deployments and a is a massive time saver any time I need to bulk deploy applications across our environment. It perfectly fills the need for bulk application deployment and silent installation.
Pros
Deploy applications in bulk across dozens of servers at a time, things like Office
Deploy AWS PV drivers and NVME drivers in bulk across dozens of servers
Cons
Automation and scheduling are locked behind the pay version, which is as close to a con as I can think of
Likelihood to Recommend
When managing a large windows based environment PDQ is basically the gold standard for application deployment. If you have an exe, msi or ps1 script that needs to be pushed in bulk PDQ handles it quickly and easily. With the paid version you even get scheduling options.
Not well suited for Linux or Mac deployments from what I have tested.
VU
Verified User
Engineer in Information Technology (51-200 employees)