TrustRadius Insights for PCRecruiter are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Reliable and reasonably priced solution: Users have consistently found PCR to be a reliable and reasonably priced solution for their recruitment and data management needs. Several reviewers have stated that the software provides good value for its price, making it an affordable choice for businesses of all sizes.
Customizable capabilities enhance productivity: Many users appreciate PCR's customization capabilities, which allow them to tailor the software to their specific needs and niche markets. This level of customization enhances productivity by providing users with a system that aligns closely with their workflows and requirements.
User-friendly interface with advanced search system: PCR's user-friendly interface, combined with its advanced search system, contributes to a positive user experience. Numerous reviewers have praised the organization and search functions in PCR, stating that they are highly regarded features that enable efficient data management and retrieval.
I have been using PCRecruiter for the past 14 years, and so I have been able to see its evolution according to the technology changes during that time period. Also during that time, I tried other ATS from some of my clients, and kept noticing the differences. Starting with the fact that PCRecruiter is very robust, with the particularity that it is web based, and it integrates with many tools that I use, such as LinkedIn and Interseller. In the past, we used to insert a lot of information manually, but PCR has evolved to the point where we can PCR Capture profiles from work focused social media, such as Linkedin and Xing. After the learning curve, it is very easy to use, although at the beginning it can be overwhelming due to the robustness of the system, and how customizable it is. You can manage clients, vendors, candidates, and positions (jobs). You can customize each profiles however is most suitable for your needs. You can manage a position pipeline and automate the messages that the candidates and clients receive in each step of the process. They have recently implemented a sequencing option, which allows you to prepare mailing lists and send marketing messages automatically. It still has room for improvement, but they are headed the right way. If I had to pin point a major problem they have, is the undo option when working with rollups. Sometimes when selecting profiles on a rollup and changing their stages, the profiles stay selected and you can keep selecting other profiles and setting them to another stage without deselecting the previous profiles. This is very annoying, and even thought we have implemented a checklist so we don't forget to deselect the previous records, sometimes it happens that we set a stage by mistake, or even remove profiles from a rollup by mistake. An undo button would be extremely helpful. Or an automatic deselection to records that have been set to a stage.
Pros
Pipelining candidates for client
Integrating with other systems
Customization of clients, candidates and position cards
Rollups (kind of a rollodex)
PCR Capture from social media
Cons
Not having an undo button
Should automatically deselecting items on roll ups when a stage is set.
Likelihood to Recommend
PCRecruiter is great for staffing and recruiting companies that are looking to organize their database. It is also suitable for companies that are also wanting to organize their recruiting processes. Many companies still receive resumes in paper and do not digitalize them. It is even suitable for sales and marketing departments, since you can do marketing and track sales with it.
Since mid-2015 and [it] is used for all our locations.
Pros
Support
Support
Support
Support
Cons
UI - too many split screens and tabs
Hard to toggle between areas
Lacks a "current" look and feel overall
Likelihood to Recommend
Overall it is outdated compared to some other products. The support is [PCRecruiter]'s claim to fame. The people are available, friendly, helpful, and knowledgeable.
PCRecruiter is used by the recruitment department to ensure that they get the best-qualified personnel. It has saved us a lot of costs incurred by our hiring managers since it has all the application tools. It has been able to track the performance of each employee after hiring. Candidates and job applicants in our organization get feedback at the right time without wasting their time.
Pros
Tracking performance of our staff.
Recruiting new teams.
Cons
I have not come across any area that requires changes.
Functionality is very effective.
Likelihood to Recommend
The determination of employee performance is based on the performance and qualification and PCRecruiter caters for all that process. Our company has been relying on its great performance to ensure that we get the best minds assigned the most effective roles to get maximum production. It shows the available human resources and gives our employees the contract that best suits their career.
Have you ever had to track candidates in a Call Log Notebook or on 3"x5" card kept in a box? I have! PC Recruiter is an applicant tracking system designed to help Recruiters keep up with only potential candidates but also each step in the process. We use PCR to execute a seamless search starting with adding the companies, the candidates, and the job description. Once all is entered, the potential candidate pool is added to a "roll-up list" with sections for call status, notes, activities, interview set-up on calendars, emails, interview prep, through the offer, all at the click of a button.
Pros
PCR organizes candidates and companies by names, locations, titles, job functions and many other descriptors.
Candidates and companies can also be added manually, or through downloads from various social media sites via extensions compatible with PCR.
Phones, emails, social media, and messaging can all be connected to PCR.
A client portal can also be set up so that they can keep up with how a search is progressing.
Cons
Sometimes in an effort to improve the technology, the previous way was better than the fix.
Likelihood to Recommend
Being able to download candidate and company information is so much easier and faster by using the available extensions. We use the Zoom Info and Linked In extension daily. It also allows a picture of the candidate to be added to the profile which makes searching feel so much more personal.
We use PCRecruiter to track all recruitment activity. It is our ATS used by all internal recruitment teams. It keeps track of all applicants, client interviews, and starts. It's something that we use to keep track of all processes. It isn't the most fancy ATS, but it works for our company's needs. The customer service team is great!
Pros
Customer service when you have an issue
Easy to merge duplicate candidates
Fairly easy configuration
Cons
Navigation can be a bit tedious
If it's a difficult issue, can take awhile to fix
Needs more available integrations
Likelihood to Recommend
I think this is a great starter ATS. If you're dealing with 200k candidates or fewer, it would make sense to use. For a larger company, it might be a bit too tedious. This feels like it is designed with a staffing in mind as you have to link positions to companies.
We use as a full DB solutions from recruiting, sales, prospecting and connecting with candidates, use it as the primary database and full solution for employment and staffing solutions.
Pros
candidate tracking, and recruiting process from intake through presenting candidates to clieng.
client records and posting jobs and managing the recruiting process from the initial job requirement through placements and billing.
It also works for consulting for tracking client and candidate billings, can integrate payroll and history for both client companies, and candidates.
Cons
Actually its a pretty complete system from enterprise deployment I use the web services
All I can say is they keep improving the functionality that I haven't thought of before.
The inhaler probably could use improvement but even that works pretty well.
being able to integrate it directly with job boards, would improve the speed of processing candidates.
Likelihood to Recommend
It is well suited for independent recruiters (I used it for my own search firm, I was a one man project) but it works well and can be cofigured from small to enterprise level staffing companies. I haven't used some of the billing functions per se for consultants and temp employees for payroll and billing so I can not comment on that.
I use PCRecruiter as an applicant tracking system. It is used solely by my department as I am the sole Recruiter. PCRecruiter manages all of our applicants, helps me find candidates who have applied to previous roles, and presents candidates to clients in a very professional manner. It's easy to use, easy to present, and easy to manage my applicants.
Pros
PCRecruiter presents candidates through their presentation platform really well. Clients love it! As do I!
PCRecruiter makes parsing resumes into the system really easy.
PCRecruiter makes emailing candidates really easy.
Cons
It would be wonderful if once a presentation is made and additional information is added to a candidate's profile that PCRecruiter would update and include that information in the link.
Building out the backend of PCRecruiter with letters and setting up the flow of the candidate and moving the candidate through that flow is not intuitive and can be confusing to new users.
It would be wonderful if PCR integrated with more company's software when posting on 3rd party sites so that I wouldn't have to parse so many resumes.
Likelihood to Recommend
For presenting candidates to clients, PCRecruiter has had rave reviews from clients. It's easy to look through a candidate's profile and provide feedback. Like I said earlier, if it could retain real-time information on a candidate, it would be more effective, not having me have to resend a candidate to a client every time there is something new added to a candidate profile. It would be great to have templates for candidate letters so we wouldn't have to write our own. It would be nice if the parsing feature was more effective in pulling over all the information - as often I have to add in information or make adjustments on parsing.
PCRecruiter is our main information system. We use it for business development and recruiting of medical personnel. Everything from our business activity to KPI's to contractor timecards is tracked within PCR. We have the PCR Portal integration with Outlook as well as the Resume Inhaler to automate adding information to PCRecruiter. Analytics gives us real time dashboard into our business.
Pros
Contractor Timecards
Integration with Outlook
Simplifies daily workflow
Automatically tracks business activity across our entire organization
Provides documentation for our Accounting Department
Cons
I'd like to see better texting options
I would appreciate a more detailed Knowledge Base
Likelihood to Recommend
PCRecruiter is a comprehensive, user friendly, cost effective system for any Staffing/Recruiting company or division.
It is being used for our recruiting department and operations. It is our ATS for our recruiting needs and operations use it to track open positions.
Pros
Interacts with our internal proprietary software system
It parses candidate info from resources online such as LinkedIn
Interacts and works well with RingCentral
Like using roll up lists
Cons
Searching features could be improved
Less steps in entering information
Logs you out frequently
Likelihood to Recommend
I enjoy using the roll up list feature and also I like how you are able to call directly through RingCentral and texting capabilities. I am not a fan of the searching features, it could be a lot easier.