#1 most frequent
India
79.9%406 installations of 508
What is Paytm?
Paytm is a mobile payment processing app from Indian company One97 Communications.
Categories & Use Cases
Top Performing Features
Recurring Payment Support
Ability to support subscriptions and recurring payments
Category average: 7.4
Billing and Invoicing Support
Billing a client for work done
Category average: 7.3
API or SDK
Tools to interact with payment gateway code
Category average: 7.8
Areas for Improvement
Payment Form Acceptance
Ability to accept many different forms of payment
Category average: 7.2
Fraud Detection
Ability to detect fraudulent transactions while allowing legitimate transactions
Category average: 7.1
Global Support
Supports many currencies and languages
Category average: 7.4
Who Buys & Uses Paytm
#2 most frequent
United States of America
14.0%71 installations of 508
#3 most frequent
Canada
1.2%6 installations of 508
Seamless payment app with versatile service support
Use Cases and Deployment Scope
Paytm can be used for several financial transactions inside any organization. Employer can easily pay their clients and employees using Paytm QR Code or Paytm link. Optionally if an employee wants advanced emergency salary so organization can use Paytm to send that fund instantly.
Pros
- As per my long experience with Paytm, any payment done using Paytm is real quick so if you want to pay for last minute bills or bookings you can use Paytm
- Paytm offers incredibly wide set of services and managing all of them using single app is convenient process for us.
- Best part is we still get cashback and rewards on payments which is now missing with other payment apps.
Cons
- Not satisfied with the customer support they provide.
- Current user interface is little bit clumsy and difficult to understand. UI can be designed in little more sorted way.
- Paytm encounters transaction failure sometimes and delayed customer support creates a panic in users.
Return on Investment
- Paytm offers quick and secure payment service for businesses. Just one QR Code for business and it becomes effortless for customer to pay on the go.
- Transaction and platform fees is very less in comparison to other banking platforms. So this is a cost effective option for businesses.
- Paytm business easily drives customers by leveraging financial trust and fast engagement.
Usability
Alternatives Considered
Google Pay and PhonePe
Other Software Used
Amazon Pay, Google Pay, PhonePe
Faster Payments
Use Cases and Deployment Scope
Use for all UPI payments for personal as well as official purposes. Sometimes payment amount limit restriction and also the restriction on payment types like Rupay credit cards are always challenging.
Pros
- Faster Payements
- Cashback offers
- Promotional codes
Cons
- Restrictions on Rupay cards
- Payment limit from merchant side
- Poor customer support
Return on Investment
- Quick payments
- Hassle free settlements
- Customer support still need improvements
Usability
Alternatives Considered
PhonePe
Other Software Used
Amazon Pay, PayPal Payments Pro, BharatBills
Easy Payment Solution For SMEs
Use Cases and Deployment Scope
In our organization we have implemented Paytm as payment solution where it helped us to accept payments from our customers instantly with higher success rate. It allows both domestic and international payments in a single platform. Through this payment gateway customers get various types of payment methods like Debit/Credit card, Prepaid card, UPI, Net Banking, Wallet, etc. It increased our sales as customers got easy payment solution for our services. It helps to pay all types of bills on its platform. Through this payment gateway you can create business QR code to accept payments instantly with notification.
Pros
- It has multiple payment options
- Lowest payment charges
- Funds get settled to bank account instantly
- Higher payment success rate
Cons
- Need to add more wallets like amazonpay, Mobikwik, freecharge, etc.
- Customer support quality needs to improve
- Provides less offers
Most Important Features
- Different Payment methods with international card
- Unique dashboard to monitor transactions
- Add profiles to account with different roles
Return on Investment
- Payment success rate is high so not faced any technical issue in payment gateway
- Never faced any delay in payment settlement
- Can access to dashboard anywhere with any device
- Payment gateway activation takes time
Alternatives Considered
Razorpay Payment Gateway
Other Software Used
Amazon Pay, PayU, PhonePe
Payment Solution
Use Cases and Deployment Scope
The primary use of Paytm in our company is as a payment gateway service. We partner with Razorpay pay to use the services of Paytm, which include UPI, credit card, debit card, and Paytm wallet service. Our Advantage Club wallet is also compatible with Paytm as Paytm is one of the most commonly used online wallets in India so it is kind of evident to partner with such a big player in the market.
Pros
- Smooth transaction
- Reward schemes
- UPI
- User Interface
- Easy compatibility
Cons
- Sometimes payment get stuck
- Requirement of high speed internet
- Loading time
Most Important Features
- Payment Gateway
- easy UI
Return on Investment
- It has made payment procedure easy
Best app to make secure payments online
Pros
- Transferring money instantly.
- Making monthly bill payments for electricity, water, internet, etc.
- Booking flight, train, bus, cab, hotel tickets.
- Secured payments with 128-bit encryption.
Cons
- Poor customer support.
- Verification requires to visit physical offices.
- No option to access Paytm payments bank account online.
- Paytm Mall for online shopping provides poor quality or even fake products.
Return on Investment
- Paytm makes it very easy to send and receive payments online for us and our clients both.
- It provides us a lot of useful services which improves us to manage funds.
Alternatives Considered
Google Pay (formerly Google Wallet)
Other Software Used
Google Pay (formerly Google Wallet), PayPal Payments, Payoneer