Payoneer Chaos
Use Cases and Deployment Scope
I use Payoneer to get paid by my customers. I am supposed to paid an up front fee for producing content and then royalties on a regular basis following that. But in my experience so far, Payoneer has transferred 0 dollars. The service is supposed to provide a trusted way to transfer funds directly to a payee's bank account.
Cons
- I believe their software is riddled with bugs.
- They keep sending me requests for documents but in my experience, their system does not accept them.
- I believe their support staff is incompetent and cannot fix the problem. They will assign someone to address your technical problems who can't solve them.
- I have yet to be paid, even once.
- I feel that they take many weeks to solve your problem.
- I have found that they will notify you of required documents you have already submitted.
Likelihood to Recommend
In my experience, Payoneer is not able to process payments and weeks went by before I was notified that there was a delay. Then they starting sending notices that a tax form was required and I feel this should have part of the enrollment process. In my experience, I was expected to use a link in the emails, but the link was broken. Also, other links in their software will incorrectly bring you back to the sign in page, blocking necessary actions. I believed they claimed that they received the required forms, then claimed that they didn't.
