Paylocity Professional, Scientific, and Technical Services Reviews & Insights

Score8.3 out of 10

1,991 Reviews and Ratings

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Paylocity

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Overview

Synthesised from 5 reviews | Last Published June 29, 2026

Paylocity is recognized by Professional, Scientific, and Technical Services firms for its robust capabilities in managing the dynamic workforce typical of this sector. In TrustRadius reviews, the platform is particularly valued for its onboarding functionalities, which are crucial for efficiently integrating new talent, including both full-time employees and specialized contractors, into project-based teams. This streamlined approach helps firms maintain project continuity and address the administrative demands of rapid team scaling.

Reviewers commend Paylocity for its positive impact on administrative efficiency, with 2 of 5 reviewers specifically highlighting its seamless onboarding process. This capability is essential for reducing the overhead associated with managing diverse employment types and quickly bringing skilled professionals up to speed. Overall, sentiment from this industry indicates strong satisfaction with the platform's ability to support critical HR functions in a fast-paced, project-driven environment.

Pros

Efficient onboarding for project-based hiring
Streamlined integration of new employees and specialized contractors
Reduces administrative overhead for rapid team scaling
Supports management of diverse employment types

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Paylocity Reviews

182 Reviews

Professional, Scientific, and Technical ServicesLaw Practice13Legal Services8Accounting21Architecture & Planning11Information Technology & Services41Management Consulting10Marketing & Advertising22Design4Research3Computer & Network Security5Graphic Design2Translation & Localization1Veterinary6Human Resources34

Videos

Great switch from ADP to Paylocity for a company of 55-75 employees.

Rating: 10 out of 10

Incentivized

October 2, 2025

Use Cases and Deployment Scope

Employee record management for 50-75 employees, payroll processing, timecard management, and recruiting.

Pros

Service at Paylocity is phenomenal, with excellent communication and prompt support available.
Ease of payroll processing, a very intuitive system that guides you through the process. Will place holds on payroll if items need to be reviewed prior to submitting payroll.
Sync with other platforms we use, such as our benefits management system, EASE.
Allows us to have a custom time card punching/time tracking setup that allows for labor tracking.

Cons

Timecard entry glitches occasionally, causing blank entries and causing line items to have to be deleted and resubmitted.
Specialized training on payroll processing and employees within a Payroll Specialist position.

Likelihood to Recommend

The Service at Paylocity email support and quick response has been a lifesaver for our company. We can ask the payroll specialists almost anything regarding time tracking, payroll issues, employee accruals, and more, and we receive a response on the same day.

Verified User

Employee in Finance and Accounting (Architecture & Planning company, 51-200 employees)

Vetted Review

3 years of experience

Try Paylocity Challenge others to Reach This Level of Productivity and Price Benefit.

Rating: 10 out of 10

Incentivized

October 2, 2025

Use Cases and Deployment Scope

Paylocity is our all-in-one HRIS, Payroll, Performance Management, Compensation, Recruiting, Onboarding, Employee Lifecycle, and Compliance tool.

Pros

Accurate payroll processing.
Thorough Recruiting process.
Simplifies onboarding and all other personnel actions.

Cons

Develop a full AP/AR process that integrates with the other financial tools like payroll, expenses, etc.
Have the platform DCAA compliant and have it audited so that companies can use it as a definitive government contracting platform.
Develop an improvement that would allow for Time and Labor integration and reporting to Medicaid for service providers so they don't need multiple systems.

Likelihood to Recommend

Paylocity appears to be well-suited for startups to large businesses. As with any product, finding the right price point for the services provided is the challenge. Always remember that one small company that would really appreciate the "benefits essentials" or some other part of the platform but can't afford them right now, may be the ones to get you that large company through word of mouth...IF they had been able to experience that part of the product and refer it to others.

Earnie Gill, BS HRM, SHRM-CP

Chief of Staff | HR Manager in Human Resources at Centex Technologies (Information Technology & Services, 11-50 employees)

Vetted Review

8 years of experience

View profile

Paylocity review.

Rating: 8 out of 10

Incentivized

September 30, 2025

Use Cases and Deployment Scope

Payroll and Benefits administration, personnel document retention, and state tax registration.

Pros

The interface is very user-friendly.
Can find answers to almost every question in the Knowledge base.
Customer service response time via email is quick.
Friendly and courteous customer representatives.

Cons

Better training for account managers/reps: responses/solutions may vary based on who you talk to, and we have had instances where the advice/solution was incorrect, requiring us to consult multiple people.
Shorter resolution times for inquiries: tax notices appear to take longer to be addressed, which sometimes results in missed payment due dates.
We were unable to add an FSA module to our Paylocity benefits due to a delayed response from Paylocity's Flexible Benefits Operations and Legal team regarding the substantiated claims process. It's been over four months, and we still haven't heard back, so we will use another provider for this - a missed opportunity for Paylocity.

Likelihood to Recommend

Paylocity works well for a small business with an Payroll department and employees in one or several states. However, delayed response time and inconsistent support/solutions may deter those without internal payroll knowledge and chose a PEO instead.

Verified User

Director in Finance and Accounting (Accounting company, 51-200 employees)

Vetted Review

4 years of experience

You can trust Paylocity to deliver

Rating: 10 out of 10

Incentivized

September 22, 2025

Use Cases and Deployment Scope

Paylocity has been an exceptional partner for our business from day one. We rely on them for payroll, timekeeping, and HR support, and their platform consistently delivers reliability and ease of use. Their extensive suite of services, combined with seamless integrations with industry partners, provides a truly streamlined experience. We couldn’t be more confident in our choice to partner with Paylocity

Pros

Payroll
Benefits
Timecard
Taxes
Document organization
Team communications

Cons

More customization within timecard
More customization within scheduling

Likelihood to Recommend

Verified User

Director in Professional Services (Veterinary company, 11-50 employees)

Vetted Review

2 years of experience

Paylocity is a solid choice

Rating: 8 out of 10

Incentivized

September 19, 2025

Use Cases and Deployment Scope

Paylocity's payroll product and customer service work very smoothly! Our employee base is primarily salaried. We use the time tracking product to track hours for grants, as well as PTO.

Pros

Payroll module is very intuitive and easy to use
Customer service is very helpful
If a problem arises, getting to the solution is usually simple - not a lot of black holes of information.

Cons

The timekeeping product is not as solid as the payroll processing product. Sad to say, there are a few tiny glitches that irritate our employees.
If a problem happens with the timekeeping product, you don't have direct access to technical support.

Likelihood to Recommend

Great product for a small to medium size business if timekeeping needs are not too complex.

Sarah Rett

Director, Human Resources in Human Resources at Las Cumbres Observaotry (Research, 11-50 employees)

Vetted Review

15 years of experience

Happy with Paylocity

Rating: 10 out of 10

Incentivized

September 19, 2025

Use Cases and Deployment Scope

Paylocity is currently used for onboarding and payroll. We are in the process of integrating our 401k as well.

Pros

Payroll is always processed efficiently and on time.
Customer service is always extremely helpful and knowledgable.

Cons

There is not a smooth option for tracking front-loaded personal/vacation time.
The tracking of personal/vacation time between HR/Payroll and Time and Labor is not consistent.
Documents that are required to be completed for services/changes to configurations should be accessible to complete prior to contacting customer service to expedite the changes.

Likelihood to Recommend

I've always had a pleasant experience when working with any of the customer service representatives. Each one was patient and willing to walk me through the issues I was having at the time or any new configurations we needed.

Verified User

Administrator in Legal (Legal Services company, 11-50 employees)

Vetted Review

5 years of experience

Paylocity is the best

Rating: 10 out of 10

Incentivized

September 17, 2025

Use Cases and Deployment Scope

I process 6 different company's payroll in Paylocity. Paylocity is very user friendly and always willing to help when something unfamiliar pops up. I love that the time and labor and payroll is all one place for the employees as well. I love Paylocity and hope to never change payroll platforms.

Pros

Time Keeping
Reporting
Ease of processing

Likelihood to Recommend

Paylocity is easy to use and their staff is always helpful.

Tammy Luibel

Staff Accountant in Finance and Accounting at ClearlyMD, Inc. (Management Consulting, 201-500 employees)

Vetted Review

12 years of experience

Paylocity Review

Rating: 10 out of 10

Incentivized

July 11, 2025

Use Cases and Deployment Scope

So we use Paylocity for most things. We've been fortunate enough to use the training bundles to stay in compliance there, especially the safety portion has saved me with OSHA a couple of times. We also, we use payroll. Payroll only takes us like 15 minutes, so it's quick and saves me a lot of time and frustration. I really love how workflows customizes the software for me. So when I terminate an employee immediately goes out a termination letter and if it's voluntary then my exit survey goes out there. Saves me a lot of time.

Pros

I like how it contains everything within the product that kind of follows the employee. So I can look up the employee's documents, I can look up how much time they have in their time banks or how much leave they've taken. I like that everything's contained right there. And it's quick reference for me to look at.

Cons

Currently the service team's working on the fact that when they're finished with their training, it is, if they do it on the mobile app, it won't go to completion. It needs to go to completion. So they need to open up a web browser or get on a computer to actually complete the training. So that is one shortcoming, but I do believe they're working on it.

Likelihood to Recommend

I mean the product's well suited for everything that I do. I even down to tracking my OSHA 300, how many injuries it has. What it's not suited for, I suppose would be previously I had ADP. And ADP they got their hands in, for instance, retirement services. Obviously there's no retirement platform and I don't think it's well suited for that. And that was one of the downfalls of ADP.

Rachel Thompson

Human Resource Director in Human Resources at Faithful Companion Pet Cremation (Veterinary, 201-500 employees)

Vetted Review

1 year of experience

Paylocity Review

Rating: 10 out of 10

Incentivized

July 11, 2025

Use Cases and Deployment Scope

So we signed up in Paylocity in 2014 in order to move from just a standalone payroll tool to a full HRIS system that could encompass time and labor, performance management, recruiting, especially applicant tracking, onboarding, those kinds of things and benefits all in one. And so that's what it solved for us. We moved it all to one single system and now like I said, we continue to review other platforms to determine how you can continue to help us manage our organization.

Pros

Obviously, time and labor and payroll. It's time and labor time sheets are so easy, so easy for employees. We have been for many years a company that's allowed our employees to self-report that was easy to set up. California is a tough company or tough state to work in, so there's been a lot of restrictions and Paylocity has really helped us establish the rules and regulations and make sure we're compliant. We've recently moved to time clocks, so something that we had to do and that was a really easy transition to do and it's going very well. And also payroll. Payroll is so easy to run, so it's two good systems that I think have been really great.

Cons

I think for myself, I came from having experience in report and writing reports. So for me, using the report writer was pretty easy. But for our managers who are not experienced, they're looking for a lot of prebuilt reports. So I think the con has been expanding user access to managers who are not familiar with the system, who don't have the report that they need to manage their organization and so they need help writing it or we need to call Paylocity and get help building a report. So I think that's something they continue to work on and continue to enhance is reports. For me personally, it's been fine, but again, expanding the user group to people who are not experienced with the report writing.

Likelihood to Recommend

I generally will refer Paylocity to small businesses. We came from a DPI did not like I was desperate to get our company away from a DP and they just service better. I think much at the time, larger organizations, Paylocity, we were able to customize during implementation exactly how we wanted our tool to look, how we wanted our platform to look, how we wanted our formulas to work. And so I'd love to refer our small businesses, small companies so they can customize the system to meet their specific business needs.

Trish Templeton

Human Resources Director in Human Resources at Affinity Development Group (Marketing & Advertising, 201-500 employees)

Vetted Review

11 years of experience

My life with Paylocity

Rating: 10 out of 10

Incentivized

July 2, 2025

Use Cases and Deployment Scope

We use Paylocity for recruiting, on-boardlng, payroll, benefits, document management, and employee engagement.
Paylocity makes simplifies our processes and makes us more efficient. The system allows us to save employee documents from recruiting, onboarding and payroll in the employee profile for easy access by HR and managers,. Community is a efficient way of communicating important information to our employees and rolling out new initiatives as well as a fun way to welcome new hires and recognize good work. The reporting capability is outstanding and allows HRto provide data driven feedback and solutions to leadership.

Pros

Reporting
Customizing forms and workflows
Payroll
Talent saerch

Cons

AI features in recruiting to screen applicants
Add notifications to workflows

Likelihood to Recommend

Paylocity is well suited for comparing external job descriptions and salary ranges using the market pay feature. The LMS has unique training categories.

Denise Davis

Chief Human Resources Officer in Human Resources at ASRT Inc. (Research, 51-200 employees)

Vetted Review

2 years of experience

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Paylocity Review

Rating: 10 out of 10

Incentivized

July 11, 2025

Use Cases and Deployment Scope

Pros

Obviously, time and labor and payroll. It's time and labor time sheets are so easy, so easy for employees. We have been for many years a company that's allowed our employees to self-report that was easy to set up. California is a tough company or tough state to work in, so there's been a lot of restrictions and Paylocity has really helped us establish the rules and regulations and make sure we're compliant. We've recently moved to time clocks, so something that we had to do and that was a really easy transition to do and it's going very well. And also payroll. Payroll is so easy to run, so it's two good systems that I think have been really great.

Cons

I think for myself, I came from having experience in report and writing reports. So for me, using the report writer was pretty easy. But for our managers who are not experienced, they're looking for a lot of prebuilt reports. So I think the con has been expanding user access to managers who are not familiar with the system, who don't have the report that they need to manage their organization and so they need help writing it or we need to call Paylocity and get help building a report. So I think that's something they continue to work on and continue to enhance is reports. For me personally, it's been fine, but again, expanding the user group to people who are not experienced with the report writing.

Likelihood to Recommend

Trish Templeton

Human Resources Director in Human Resources at Affinity Development Group (Marketing & Advertising, 201-500 employees)

Vetted Review

11 years of experience