Paycor Information Reviews & Insights

Score7.1 out of 10

650 Reviews and Ratings

Overview

Synthesised from 44 reviews | Last Published May 26, 2026

In TrustRadius reviews, Paycor is widely adopted as a comprehensive Human Capital Management (HCM) platform, primarily for payroll processing, employee management, and time tracking. Users frequently commend its accurate tax filings and efficient payroll capabilities, with 25% specifically highlighting its effective payroll management, which often frees up HR teams for more strategic tasks.

The platform also supports streamlined employee onboarding, benefits administration, and recruiting. However, a significant portion of reviewers, 32%, reported challenges with customer service response times and issue resolution. While many experience time savings, some find reporting features limited or the mobile application underdeveloped, contributing to a varied overall user experience where core HR functions are strong but support and specific features can be inconsistent.

Pros

Accurate and flexible payroll processing, including tax filings
Efficient employee onboarding with self-service options
Seamless benefits administration and open enrollment
Streamlined applicant tracking and recruiting integration
Centralized employee data for HRIS and management

Cons

Inconsistent customer service response times and issue resolution
Limited and complex reporting features
Underdeveloped mobile application functionality
Complexity within the scheduling module
Increased administrative work or manual processes for some users

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Paycor Reviews

14 Reviews

InformationComputer Software7Internet1Telecommunications2Publishing2Information Services2

Videos

Great first HRIS

Rating: 8 out of 10

Incentivized

July 18, 2025

Use Cases and Deployment Scope

Onboarding and workforce management were a massive issue for our company as we did not have an HRIS before Paycor. We have used it for both of those elements, in addition to performance management, time tracking, payroll, expense management, and recruiting. We use the software every day for workforce management and it has made a massive difference in the way we work in our HR and Payroll departments.

Pros

Paycor is nearly a one-stop shop for all HR needs
Basic HCM is easy to use
Always trying to improve their features
Recruiting module has been great and customizable for our needs

Cons

Customer support team is not great
Can be choppy when switching from Recruiting to HCM to Paths, as they are all clearly items that have been bolted on post-creation

Likelihood to Recommend

We use Paycor every day for things like onboarding, but there are a lot of attachments with Paycor that make it nearly a one-stop shop, which is great. I have found some of their resource tools excellent for solving quick, simple problems. For basic HCM, it is fairly easy to use as well. They are always adjusting their features and seem to be interested in always creating a better user experience. Their recruiting module has been great and customizable for our needs.
Onboarding and workforce management was a massive issue for our company as we did not have an HRIS beforehand. Both pieces have made it much easier to have a set onboarding process with the hiring managers involved at the right stages and with all the right documentation. It has been wonderful.
Paycor's customer support team is not great. I find myself in situations where I know as much as, or more than, their support advocates. This makes it challenging when I am working through a very complex problem and cannot find someone who can assist. If you are not tech savvy and have a hard time learning software on your own, Paycor may be hard to work with.

Verified User

Manager in Human Resources (Computer Software company, 51-200 employees)

Vetted Review

1 year of experience

Paycor is committed

Rating: 8 out of 10

Incentivized

May 16, 2025

Use Cases and Deployment Scope

I process payroll and run many customized reports. We struggle with the GL set up, reports are not date driven and the company structure.

Pros

Security
Customer service
Direct deposits
Imports in payroll

Cons

Date driven reporting
Tax debit or credit back up
Product knowledge

Likelihood to Recommend

Overall our experience with Paycor has been good. With any company, there are areas they could improve. Reporting is a huge task for us and because Paycor is not date driven, I have to manipulate reporting.

Melissa Kill

Payroll Specialist in Finance and Accounting at Aktion Associates (Computer Software, 201-500 employees)

Vetted Review

4 years of experience

Why We Chose Paycor Streamlining HR Payroll Operations

Rating: 7 out of 10

Incentivized

May 14, 2025

Use Cases and Deployment Scope

I really appreciate that all payroll and HR functions are integrated within a single platform. It allows benefits data to automatically flow into payroll and out to our vendors, creating a seamless and efficient process. The platform is intuitive and easy to navigate, which makes training new team members simpler.

Pros

Integrations
Reporting
Onboarding

Cons

Learning Management System
Customer Service
Compliance

Likelihood to Recommend

Paycor is well suited for integrations. It has helped us by streamlining and automating key HR and Payroll processes, which reduces manual work and makes our day to day operations much more efficient. Customer service is an area that could use improvement. Response times are often slow and it typically requires consistent follow up to get a case fully resolved.

Verified User

Administrator in Information Technology (Computer Software company, 201-500 employees)

Vetted Review

14 years of experience

Paycor experience from the benefits admin side, managing clients utilizing the platform.

Rating: 5 out of 10

Incentivized

February 7, 2025

Use Cases and Deployment Scope

We are a Benefits Broker, and I serve as a consulting analyst. Many of our clients utilize Paycor as their HRIS system for employee date, benefits data, payroll info, etc.

I pull reports within Paycor (Census, Benefit Admin, Payroll, etc.) to conduct audits and compare with the insurance carriers numbers.

Pros

User Friendly
Very customizable for pulling reports
Good integration and implementation resources

Cons

Poor Customer Service
Lots of report options, but can be too complex when needing just standard reports.
If something isn't integrated properly, it is tough to fix

Likelihood to Recommend

When everything is set up and integrated properly it is very user friendly, but I've had a number of clients where it was not and getting the answers from a Paycor Rep or trying to work with the client can be tough because they also have had trouble getting support and reaching the correct support line for assistance.

Michael Brophy

Benefits Consulting Analyst in Information Technology at Bennie Health, Inc. (Information Services, 51-200 employees)

Vetted Review

1 year of experience

Paycor works as it should!

Rating: 8 out of 10

Incentivized

January 22, 2024

Use Cases and Deployment Scope

We use Paycor for all of our HR needs and as an LMS learning and development community. In fulfilling our HR needs, employees can view their paychecks, time off, and progress toward competencies and objectives that have been assigned to them. They can also view any important tax data and career pathing informaton.

Pros

Payroll
Time Off
Performance Reviews
Feedback
Objectives

Cons

Learning management system

Likelihood to Recommend

As far as human resources capabilities, Paycor is on the mark. It is easy to view paychecks, time off balances, competencies, and objectives. It is simple to take off time and receive feedback from managers on this platform. Unfortunately, it is not as straightforward with the learning management system; that system has limitations and could use some improvement.

Verified User

Professional in Human Resources (Telecommunications company, 51-200 employees)

Vetted Review

1 year of experience

Easily used for the price

Rating: 8 out of 10

Incentivized

June 5, 2023

Use Cases and Deployment Scope

Paycor is mostly easily used for the employee and admin. However I think reporting function is lacking and it is very difficult to narrow down to specific information. In addition we recently added Expense Management but the installation was awful! We still have problems and cannot use it and from my experience I do not get response from the installer

Pros

Employee documentation
Time management
Payroll processing

Cons

Reporting function
Module set up and activation

Likelihood to Recommend

Paycor is a good system at the right price. Employee documentation and tracking is outstanding. I find employee information is easily accessible.

Trisha Luna

Director of Human Resources in Human Resources at Bayard Inc (Publishing, 51-200 employees)

Vetted Review

3 years of experience

Paycor to the Core

Rating: 9 out of 10

Incentivized

February 6, 2023

Use Cases and Deployment Scope

Paycor was recommended by my bank. We use it primarily as our payroll service. It also provides detailed reporting for tax preparation use.

Pros

Payroll
Tax Preperation
1099s
W-2 employees
Customer Service

Cons

Easier to find reports
Simpler reporting
Explanations of products for non-HR specialists.

Likelihood to Recommend

Payroll is a competitively priced payroll provider. It is especially beneficial if you have employees in different states and need to know the unique taxing jurisdiction. Reporting makes it easier to complete end of year taxes.

Bob Bentz

Vice President of Corporate Communication in Sales at Advanced Telecom Services (Telecommunications, 11-50 employees)

Vetted Review

5 years of experience

View profile

Paycor is easy to use and helps HR operate smarter

Rating: 8 out of 10

Incentivized

February 22, 2022

Use Cases and Deployment Scope

Paycor provides all of our human resources management solutions. It is used throughout the organization. Analytics functions help us with all our reports. It is available to managers for a variety of purposes, including staffing. Over a year ago, we began utilizing Paycor. We shifted from a highly laborious approach to a lot more automated and user-friendly one. Working with Paycor on the rollout of this new system has been a pleasure.

Pros

Recruitment
Onboarding
Payroll
Analytics

Cons

Increase the frequency with which our representative contacts us. Paycor moves at such a fast pace that our representative is always changing
After the first year, I think you should have a team meeting to go over how things are set up and make any necessary changes

Likelihood to Recommend

Reporting and analytics are critical to the success of our business. In order to make business decisions, it provides us with access to the data we need. The payroll module is also a nice addition. A minimal amount of time is required for us to process our payrolls. Although there are many courses in the learning management module, none of them are multilingual, which is very essential to us.

Shayla Buechnert

Human Resources Specialist in Human Resources at Grubhub (Internet, 1001-5000 employees)

Vetted Review

3 years of experience

View profile

Paycor: Great product for a hands on HR professional

Rating: 9 out of 10

Incentivized

August 8, 2020

Use Cases and Deployment Scope

Paycor is being used across our entire organization for various functions. Our main functions are Onboarding, Recruiting, Payroll, Time & Attendance, Tax reporting and so much more. Before Paycor, our issues were mainly centered around faulty products and poor customer service. After signing up with Paycor, the issues we had prior are no longer there. Having a system that works isn't too much to ask for, but having a product that goes above your expectations is amazing!

Pros

Customer support. Their support team are very knowledgeable subject matter experts.
Providing a very user friendly interface that allows virtually anyone to grasp.

Cons

I've always wanted to have a universal calendar that all employees can access or see on their dashboard that reflects birthdays, anniversaries, holidays, etc.

Likelihood to Recommend

Paycor's payroll product is great. Since implementing the payroll product, I have saved countless hours per month on processing payrolls. I think the HR platform could be a tad more robust. It's great to house employee documents and whatnot, but I wish the employees had more resources or items available to them.

James Perkins

Senior Manager, HR in Human Resources at Chive Media Group (Publishing, 51-200 employees)

Vetted Review

2 years of experience

Paycor allows the ability for job costing!

Rating: 10 out of 10

Incentivized

November 23, 2019

Use Cases and Deployment Scope

Paycor is being used as a time tracking device for hourly employees and a job costing aid for our software development process for our engineers. It allows us to capture time precisely and be able to run reports based on that data. We also use it for our open enrollment, benefit elections, and a general area to house all of our payroll and some HR related items within each employee's profile. We have not completely transitioned to doing all of our company-wide reviews on there, but it is very helpful to have a complete product fill all of our needs.

Pros

A dedicated representative to help with any of our questions and concerns that is familiar with our account.
The ability to do job costing and run reports based on that data.
Allowing our employees to have flexibility on their time cards with having the mobile punch option.

Cons

We had a bit of an issue with our representative at the beginning of not communicating well, however, we have a new rep and she is wonderful!
Reporting could use some work, there are a ton of reports, but there aren't specific items that I need, like running a census that allows me to see which state each employee is located in for our State reporting requirements.
Reporting again usually has some bugs that are associated with it, so it will sometimes take me quite a while to run a report that has a lot of data on it for our job costing.
Foreign payroll would be nice to have and the ability to allow for PTO accruals and time tracking for our foreign employees.

Likelihood to Recommend

Paycor really has fulfilled quite a lot of our needs. One of the issues we have come across though is that we are not able to run foreign payroll out of it, so we aren't able to effectively track our foreign employee's PTO out of it either. I understand the reason why it doesn't roll properly, but it would be nice if Paycor, in the future, can become more diversified to be able to handle all of our foreign employee payrolls.

Shealeen Kirby

Senior Accountant in Finance and Accounting at Agrian Inc. (Computer Software, 51-200 employees)

Vetted Review

2 years of experience

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