We currently use Paycom to process payroll for 7 companies. Paycom has allowed us to streamline a lot of the hiring process we were still comletely on paper. It also gives our employees the opportunity to be active in approving their hours and checks.
Pros
Implementation was painless
Team members are readily available to help
The help section within their software is amazing
Cons
Our implementation has been very easy and successful, even doing all 7 companies at once.
Likelihood to Recommend
Paycom is a great asset to any company that is growing or has multiple entities and process multiple payrol schedules. The system is user friendly and being able to build your own package to meet your needs from the many modules available makes the system work for you.
Paycom has been a major asset since originally being rolled out within our company. The Paycom system has all but eliminated employee input error rates. Has been a tremendous asset for both management and employees. Paycom has been tremendously reliable and with its user friendly interface makes it user friendly for both management and employees alike. Simply put, Paycor enhanced our benefits administration, performance reviews, employee time in time out in the best way possible.
Pros
Simplicity of the Paycom user interface
Reliability of the system as a whole
Ease of access for employee on demand of W2's and paystubs
Improves automation and reduces work load
Cons
Mobile app more user friendly
Mobile app more intuitive
General mobile app enhancement
Likelihood to Recommend
We have a better level of comfort in the way our benefits and payroll are managed.
VU
Verified User
Manager in Finance and Accounting (51-200 employees)
We process payroll, onboard new hires, handle performance reviews, employees enter timecards, benefits open enrollment and qualifying life events, we utilize it for Performance Issues.
Pros
Paycom set-up the system to where you can easily process payroll, and employees can approve their own paychecks so there are never any issues. Expenses/Timesheets/Time off requests flow over nicely to Payroll
Benefits administration set-up for our many medical plans and other benefits, it is seamless and super easy for employees to view their current benefits and costs associated with such. The Open Enrollment was a breeze and benefits team at Paycom is very good.
Performance Reviews was such a great transition going from excel spreadsheets to actual system that works, employees and managers loved the process, rating and the whole process.
Cons
N/A Paycom is super great.
Likelihood to Recommend
Paycom is suited for all Companies over 10 employees, I had a really great experience with the implementation team, and love how everything that I was sold on actually works really well, and you can customize everything. Time off requests module is excellent, benefits administration is so easy to administer, performance reviews were a breeze, payroll is seamless. I just love everything about Paycom. The team is super helpful and always there for any issues or questions.
We are using HR, Onboarding, Time Management, Expenses, and Certification tracking. Our business has had multiple systems over the years but never one that could manage each day-to-day activity that we conduct. Our employees are all over the USA working in the field and are managed from different areas. I use the reporting system to help with financials.
Pros
Time Management.
Communication
Training on each process of the system.
Cons
Custom Reports build out formats of reports that make better sense with less data on them.
Project Reporting just makes it easier to click on a project and get the history of the project.
Likelihood to Recommend
Paycom (Perry Watson) has been the most reliable one-on-one person that I, in 33 years, have ever had to work with. Paycom's platform is great, user-friendly, and easy to explain to employees who are not tech-savvy. Employees love the part where they get to see their check and approve it before they ever receive it. Our company is very different, and Paycom has helped me build a system where it is going to save time and money going forward.
I am responsible for managing human resources including the payroll process. I use Paycom on a daily basis to perform my job more efficiently so that I can focus on more value-added aspects of human resources.
Pros
The payroll process is user-friendly.
The employee self-service portal using the app or computer engages employees.
The implementation was very structured and went well.
Customer service has been exceptional.
Cons
Billing isn't easy to understand and I have had some issues.
Likelihood to Recommend
We are a small company and Paycom has been an improvement to our previous system. If you want a system that is user-friendly for HR and Payroll, I definitely recommend Paycom.
I was sold Paycom as a payroll service that would be up to date on California payroll laws. What I found out is that Paycom is payroll software, and it's up to you to learn how to use its incredibly complicated software and get it to work with California laws. We use the Timekeeping (glitchy), payroll, expenses, scheduling, HR, and talent acquisition functions. The expenses were sold as highly customizable, but the reports they use do not show any of the custom fields you created unless you run a custom report, so you lose the ability to sort the information in a meaningful way. I turn off the expense portion since it has never worked or imported into my QuickBooks correctly, and they removed all access to past reporting, so I've lost a year of expense backup.
Pros
Sales
Cons
Access to people who know how to use the software
Honesty in the sales process
Access to the tax department to fix issues
Quick response to problems
Following through with employee promises
Likelihood to Recommend
The people you work with do not know how to use their own product.
We currently use Paycom across the whole organization and utilize their services for Benefits, On-boarding, HR paperwork,Time & Attendance, Payroll, Garnishments, Surveys, and Training.
Pros
Payroll
Time & Attendance
Custom fields in the system for tracking DOT information
Custom Applications
Cons
Applicant system has improved but would like to see it get a little more user friendly
Background Checks - MVR's are not DOT compliant for all states
Archiving schedule needs to be more compliant for semi-monthly
Likelihood to Recommend
Paycom has improved our payroll process and they still come out with more updates every year. The background checks could use improvement.
Within our business the Paycom platform is being used across the organization. The system is used for the onboarding of new employees, record keeping, timekeeping, payroll and benefit administration. Paycom keeps our supervisors focused on the needs of the company rather than having to deal with HR/Timekeeping issues. Employees are empowered to enter and review their time and to request changes or updates when necessary. The implementation of this product greatly simplified our payroll processes.
Pros
Timekeeping platform is easy for our employees to understand.
Access for employees to update their own information keeps them responsible.
Having all information accessible in one database allows for better record keeping.
Document creation and storage also helps with improved record keeping.
Cons
Reporting works well but it is difficult sometimes to get everything you need in one place. Multiple reports are sometimes necessary.
Help and support area does not always give enough information on certain areas or issues.
Paycom has a lot of features that are useful but they charge for every addition and also want an implementation fee for each. This makes some of those features unaffordable, no matter the benefit.
Likelihood to Recommend
Paycom is certainly an all in one platform and seems to handle any business size well. Our decision to utilize Paycom was based on how well the platform could handle our current size and how they would evolve as we grow. The platform certainly takes a lot of the back office function away by allowing employees to input their own information. Paycom is ideally suited for all company sizes; However, if there was one negative factor it would be that they limit their accessibility by the cost of the software.
I am currently a user of Paycom. I use the application for PTO requests, to view pay stubs and TX documents and for open enrollment to sign up for company benefits. I find the app to be user friendly and easy to use. I would recommend the mobile app to all Paycom users.
Pros
Great mobile app.
Using app for benefit elections is quick and easy.
Using the app for PTO requests is quick and easy.
Cons
Notifications for benefit elections don't always get dismissed once everything has been completed.
Likelihood to Recommend
Paycom has a highly usable software that is easy for the end user to navigate and use. In my limited time using Paycom, I have had a satisfying experience and have no qualms with the services provided. I would recommend Paycom to other companies as a solid choice for HR and payroll related services.
VU
Verified User
Employee in Finance and Accounting (201-500 employees)
