VP of IT
Use Cases and Deployment Scope
Supporting documentation for all master records and transactions (created digitally or scanned paper docs) are attached to the record while the operator is on the record. These documents are automatically assigned meta data based on the transaction for easy searching afterwards (sales order number, customer number, etc.)
Pros
- Meta data assignment to documents
- Easy UI
Cons
- Support is terrible since they were acquired.
- Professional services seems non existent since they were acquired.
Likelihood to Recommend
It used to be a great total solution for document management - product, support, services and sales. Now it's just the product. But I can't expand it to additional transactions or fix an issue.
