Community insights
Pros
Comprehensive Platform: Users have praised Ordway for being a comprehensive platform that offers a wide range of features, including automated invoicing, child companies under parent company, and reporting capabilities. Many reviewers appreciate the customizable nature of the platform which allows them to add multiple MRR streams filterable according to their preferences.
Helpful Customer Support: Reviewers applaud Ordway's customer support team for being highly responsive, attentive and always seeking feedback to improve their product. The implementation team is also mentioned as providing excellent service by tailoring billing processes to business needs; this level of attention exceeded user expectations.
Automated Invoicing: A common theme in reviews is how users found Ordway helpful in automating almost every invoice process activity. This automation saves users time on manual interventions while optimizing billing cycles from 10 to 6 business days. Additionally, many praise the aging report and ability to streamline payments across complex and varied contracts terms using different payment methodologies.