Oracle WebCenter Content Reviews & Insights

My company uses Oracle WebCenter Content for automating part of our Accounts Payable (AP) processes by ingesting new invoices. The AP department is very happy with the functionality of the OCR (optical character recognition) feature. The product integrates nicely with the Oracle Payables module. The imported invoices can easily be categorized, indexed, etc.

If your company is large and uses other Oracle products, Oracle WebCenter Content is probably a worthwhile investment. It integrates well with other Oracle applications and has the potential to help automate some of your existing processes.

If you do not use other Oracle products, I would say there are better alternatives out there that are probably more user-friendly and cost effective.

Oracle WebCenter Content is being used for an AP invoicing solution. It is being used by the AP business team in our organization. It gives a life cycle to our supplier's invoices and gives one repository and source of truth for all supplier invoices and it also provided easy access to the invoices. And to also make sure to prevent duplication and timely payment to the suppliers.

The WebCenter content can be used with all the Oracle modules where documentation is being used.

We implemented Oracle Fusion Payables along with WebCenter content. WebCenter has optical character recognition capability which reduces data entry effort by 80%. Accounts payables invoice processing is a paper-intensive process. We have a shared service center which processes about 1500 invoices a day. We were looking for a scalable solution and Oracle Fusion Payables with WebCenter solved the problem.
WebCenter content can extract index and archive the data. As per regulatory requirements, we are supposed to store all AP invoices for 7 years. We were storing them physically in cabinets in the office. With the current real estate boom, we were spending a significant amount on rentals. With WebCenter Content, these invoices can be stored, indexed and archived in the cloud. This frees up space in our office and saves money. Our auditors also loved this as data is organized in a much better way and it can be easily retrieved with a click of the button.
WebCenter content is an enterprise-class content management system which can securely store any type of documents from any source. Further WebCenter content can be integrated with any major ERP in the market.

WebCenter Content is suitable for payables invoice processing for companies with a huge volume of paper invoices. 80% of data entry effort can be reduced.
For small companies with less volume, WebCenter may not make sense. WebCenter is not perfect. It has some issues. We raised enhancement requests with Oracle, hopefully, Oracle will resolve them soon.

We use Oracle WebCenter Content to store our invoices from EBS and also HR docs from PeopleSoft into Oracle WebCenter Content Imaging.

It is well suited for imaging and bulk data. It is not very well suited in my opinion in collaborative document editing.

This was selected as a solution to be used as the platform for a planned enterprise-wide records management system. An important feature was the the ability to manage both existing paper records, as well as current and future electronic records. The optional RMA records management module offered a Records life-cycle management ability that we did not previously possess.

If a customer is setting up a system from scratch, can they afford to have a 3rd party integrator come on site to assist with designing, configuring and launching their installation? It might be very difficult to bring a WebCenter system up, without any expert assistance for the launch.

If a potential customer needs to have a great deal of interconnectivity with other enterprise systems, how much custom development support can they muster to support their plans?

I am an enterprise content management consultant. My company designs and builds implementations of content management solutions for public and private sector organizations who need to manage hundreds of thousands upwards to millions of documents for web and non-web use. Oracle WebCenter Content is built on a robust content and document management repository with fully customizable metadata and that scales extremely well. WebCenter Content provides enterprise-wide content management, not just web content management (though it does that too). The system uses web service APIs to allow third-party as well as other Oracle tools to leverage its capabilities so it is highly adaptable to almost any business need.

For organizations that have a huge number of documents in a variety of formats (MS Word, PDF, text, etc) to manage - and by huge I mean hundreds of thousands or millions, WebCenter Content is a great solution. WebCenter Content is also a great choice if/when an organization has a lot of users with different roles and permissions to be managed. During the selection process the focus should be on how the client actually works. Implementation and development are relatively small parts of the overall life cycle. What is important to ascertain is who will be using the system (authors, administrators, editors, etc), what tasks or objectives do they need to complete, and what the content creation, review, editing, approval, and maintenance process looks like.