Oracle E-Business Suite Reviews and Ratings

Rating: 7.6 out of 10

Score

7.6 out of 10

Community insights

TrustRadius Insights for Oracle E-Business Suite are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Useful Features: Users have expressed their satisfaction with the Budget Control feature in the General Ledger, which effectively prevents over expenditure right from the purchase requisition stage.

Accounting: The Cash Reconciliation process has been described as highly efficient within the accounting system.

Integration: Customers have lauded the system's exceptional integration capabilities with other Oracle tools and partners, making it a robust suite of tools post user training.

Flexibility: The flexibility to capture data, manage time and hours seamlessly, along with customization options for competitive advantages, has also garnered positive feedback from users.

Easy to Use: These features contribute to a user-friendly experience that enhances operational efficiency and financial management within organizations utilizing this system.

Reviews

99 Reviews

Great software

Rating: 8 out of 10

Incentivized

June 19, 2024

Use Cases and Deployment Scope

Global implementation of R12.1 and ongoing support from Accounting & Finance functions. I supported all users training, requirements, and remediations to ensure the software met our business needs.

Pros

Security: Responsibilities restrict users to entities and functions
Access: Easy to login and integrate other softwares like WebADI journal entry uploads
Customization: You can re-arrange fields in your entry screens to align with your invoices ,etc.

Cons

Compatibility: EBS should be up to date to work with Excel and other business applications.
Java: Old version of Java was needed to support application.
Integration: Although you can export data, it is often just a csv or txt file. It would be better to have formatted reports and excel templates.

Likelihood to Recommend

Scalable solution for any business size that can be customized with dynamic flex fields to capture the transaction data you need. We have deployed this ERP internationally and it supports the FX and languages we need. Also, it handles dynamic tax calculations, regardless of the complexity of global jurisdictions.

Verified User

Manager in Finance and Accounting (10,001+ employees)

Vetted Review

15 years of experience

A user review about Oracle

Rating: 6 out of 10

Incentivized

June 4, 2024

Use Cases and Deployment Scope

Hi, I used Oracle R12 for billing and cash application purpose in order to cash domain. We generally doing invoicing using Oracle E-Business for our stockholders and also doing cash application by knocking off the invoice against payment received. We also fetch reports of large number of data from Oracle E-Business in our day to day activities to complete our task with more effectively and accuracy. The only drawback which I faced while using it the latency issue.

Pros

Showing payment posting against each invoice which had been knocked off.
Customer credit limit history and an option to control customer limit in case of any risk.
Every thing is inter Linked while doing invoicing which help the user to minimise the mistake and also it's user friendly

Cons

Latency issue- it works too slow. Oracle team really need to work on this as it will help to increase productivity of the user.
When there is a network issue for few second or disconnect. The whole Oracle page got stucked and it took a long time to restore as we need to close all pages and then reopen it.
Oracle team need to work on upgradtion and need to add new features which will help the business to grow by minimising the error or manual work

Likelihood to Recommend

It's works too slow that why i don't want to recommend it to anyone. Sometimes it makes the user to frustrated

Verified User

Analyst in Finance and Accounting (1001-5000 employees)

Vetted Review

5 years of experience

E-Business Suite an excellent product for a big business.

Rating: 9 out of 10

Incentivized

May 24, 2022

Use Cases and Deployment Scope

I direct implementation projects of Oracled EBusiness Suite; I have about 10 years of leading this kind of project. But as an internal consultant and external consultant, I have been working with different modules of E-Business Suites, implementing and supporting. I have worked with General Ledger, Account Payables, Account Receivables, Inventory, Purchasing, Bills of Materials, Work In Process, Assets, Cash Management, Order Management, Accounting Hub, and a system administrator. The E-Business Suite has dozen and dozens of modules that can help your organization to solve different business requirements, with multiple APIs and interfaces to connect with your legacy systems or to receive information from different sources and then produce the information that you need. I have implemented modules in different companies, from Telecomm, car manufacturing, oil, food, banks, and others. One of the advantages is that EBS business flows are very complete, and you can buy and implement modules as you can or require.

Pros

General Ledger. Accounting for many enterprises, consolidation process.
Payables as you can control the invoice age and make the payment at the right moment.
Budget Control stops you to over expend, even at the purchase requisition moment.
Cash conciliation, a very good process.
Cost Management with the right inventory cost with different methods.
Easy with client orders in order management, and good shipping process.
Nice interface between client orders and receivables invoicing.

Cons

Inventory management, as can get better.
Applying Adjustments to receivables invoices.
Work IN Process, at the moment of moving assemblies between work stations.
Designing indented bills in Bill of Materials.

Likelihood to Recommend

The best suited: When you need a very robust solution where you want a perpetual license product with multiple ways of deployment. And, because of the nature of the business or because of external legal requirements, your business needs multiple customizations. You can deploy EBS in cloud infrastructure or in your own hardware, and it is very good for large enterprises.

Less appropriate: If your enterprise is small or medium business, very standard, or you can not pay a lot for perpetual licensing or hardware to deploy your ERP systems.

Felix Daniel Bravo Pérez, PMP, CAPM

EBS Functional Consultant Manager in Information Technology at Entrust Consultores de Centroamérica (51-200 employees)

Vetted Review

22 years of experience

View profile

Orbit your business around Oracle

Rating: 9 out of 10

Incentivized

October 21, 2021

Use Cases and Deployment Scope

Oracle eBusiness Suite is being used in our business to do exactly what the product claims: Make better decisions, reduce cost, and increase performance! We use it across our management department. It really allows us to capture specific data on management flow and inventory. It also makes planning and scheduling simpler preventing inconveniences to everyone as a whole.

Pros

Flexibility in capturing data
Track/Manage Time/Hours - ABLE TO EDIT!
User Friendly

Cons

Limited Customizations
Crashes frequently
May require extensive training for certain staffing

Likelihood to Recommend

Awesome product/software for those looking to really reduce cost and manage inventory. I've used lots of software throughout my years and the procurement features typically lack. This will really help with that which then trickles down the line so to say to then reducing cost to then increase performance and your bottom line.

Nicole Cella

Operattions Manager in Finance and Accounting at Nettology (11-50 employees)

Vetted Review

2 years of experience

What is your Wisdom, o Oracle?

Rating: 9 out of 10

Incentivized

July 29, 2021

Use Cases and Deployment Scope

Oracle eBusiness Suite was used as our primary customer relationship management tool, financials, human resources and order management tool. We had previously an on premises solution and have moved to Oracle eBusiness Suite on Oracle cloud, which has improved support and reliability. It is used across the whole organization, with differences between each region.

Pros

Excellent integration with other Oracle tools and partners
Incredibly powerful suite of tools that after training become second nature
Easy to switch from on premise to cloud

Cons

Advanced provisioning can be overwhelming to start with
You are not forced to use other Oracle products, but are pushed
Limited to Oracle infrastructure

Likelihood to Recommend

Oracle eBusiness Suite is still an industry leader and for large companies is incredibly suited, especially if you subscribe to other Oracle tools. It is less appropriate for non-Oracle customers or those that have smaller companies with existing CRM, HCM or other tools. Other Oracle products such as Fusion cloud continue to eat into Oracle eBusiness Suite territory.

Alexander Cooper

RPA Developer in Corporate at Randstad UK (10,001+ employees)

Vetted Review

4 years of experience

View profile

Oracle E-Business Suite Review in the Media Industry

Rating: 7 out of 10

Incentivized

April 30, 2021

Use Cases and Deployment Scope

Oracle eBusiness Suite is used across the whole organization to manage finance, procurement, and HR/Payroll transactions. It provides insight into Financial, procurement, and HR data to run the operations efficiently and to make educated decisions

Pros

Payroll processing
Financials Book keeping
Procurement purchasing manaagement

Cons

iRecruitment
Performance Management
Business Intelligence

Likelihood to Recommend

Oracle Financials and Core procurement modules are stable, functionality-rich, and provide many controls to run a business operation efficiently. Data insight in the format of dashboards is lacking from eBusiness Suite

Aissam Drai

Senior ERP Manager in Information Technology at Middle East Broadcasting Center (1001-5000 employees)

Vetted Review

21 years of experience

View profile

Oracle eBusiness Suite

Rating: 10 out of 10

Incentivized

April 26, 2021

Use Cases and Deployment Scope

It is used by CPQ, Order Management, Fulfilment/Logistics, Invoicing, Procurement, and R2R. It solves the Order Configuration, Booking, Fulfilment, Invoicing to the customers followed by Revenue Recognition and Reporting.

Pros

Order Booking and Fulfilment
Invoicing
Purchasing
Record Keeping and Reporting

Cons

Reporting can be Improved
Auditing functionalities can be improved

Likelihood to Recommend

Well Suited: Order booking, Invoicing, iExpense, Purchasing, and Reporting.

Shyam Agrawal

Business Systems Analyst in Information Technology at NetApp (10,001+ employees)

Vetted Review

10 years of experience

Efficiencies through Oracle

Rating: 8 out of 10

Incentivized

April 15, 2021

Use Cases and Deployment Scope

We currently use the eBusiness Suite across our organization. The system allows us to collaborate across our locations on sales, manufacturing and distribution related task. Being able to work simultaneously on time sensitive projects helps us to be proactive in meeting customer eclectic with regard to shipping times and special orders.

Pros

When fully integrated, the business suite allows users to capture real - time updates ABF transfer that data immediately to customers via email from within Oracle.
When creating customer orders we can accept, approve, submit and track progress of those orders immediately.
When data mining we can pull historical data for planning purposes using order numbers, dates, or ranges.

Cons

Being able to interact or interface with emerging technologies, especially in the e-commerce area would be a huge bonus for Oracle users.
A more data - driven reporting casualty could prove more efficient for reporting purposes.

Likelihood to Recommend

When creating customer orders, Oracle provides the tools needed to create efficiencies across departments. The e-Business Suite streamlines movement between the sales team, the planning team and distribution operations

Freddie Nelson, MBA

Distribution Center Assistant Manager, Logistics at M-D Building Products (501-1000 employees)

Vetted Review

1 year of experience

View profile

Best Business Suite

Rating: 7 out of 10

Incentivized

April 9, 2021

Use Cases and Deployment Scope

Oracle EBS CRM is a cloud-based application used for relationship the executives and this application is for the most part used in long haul business. It is being used by our Sales and marketing department. This Software helps us manage the entire process of Sales and Marketing from engaging with a prospect to lead generation to the opportunity to close the deal.

Pros

Managing the Customer Engagement
Track of all the activities performed
Reporting
Marketing

Cons

Should also be compatible with mobiles
Custom Reports

Likelihood to Recommend

Oracle eBusiness Suite is the best combination of CRM and ERP. Oracle helps us in managing the entire process of Sales and Marketing. The best feature is that it is highly user-friendly. We can easily manage the entire process of marketing from running a campaign to managing it and getting an interesting prospect than making a lead to making an opportunity by recording each and every conversation from day 1 to last day so that customer feels its valued by the company after that finally getting a business from the prospect.

khayati jain

Marketing Analyst in Marketing at Anvesak (11-50 employees)

Vetted Review

2 years of experience

View profile

A Powerhouse ERP

Rating: 8 out of 10

Incentivized

December 13, 2019

Use Cases and Deployment Scope

Oracle eBusiness Suite is used within several different silos of the organization. There are three separate implementations of the product used by different groups within the company. The software is used for many aspects including financials (AP, AR, GL), order management, fulfillment, warehouse management, shipping, inventory, etc. Each group uses different areas/modules of the application to meet its own specific needs.

Pros

Integrates easily across modules (i.e. order management easily flows into financials for billing purposes).
Integration with outside applications.

Cons

Methods for troubleshooting could be easier.
Error messages are often vague and make it difficult to pinpoint the exact problem.

Likelihood to Recommend

Oracle eBusiness Suite is very robust and can handle virtually any size organization, although it may be overkill for smaller companies. It is highly customizable so that companies can make changes to forms, reports, workflows, etc. to meet their specific needs. You get out of it what you put in. I know of companies that only use one or two modules and others that use a dozen modules. It really depends on your needs.

Verified User

Manager in Information Technology (10,001+ employees)

Vetted Review

13 years of experience

Loading Reviews List....

E-Business Suite an excellent product for a big business.

Rating: 9 out of 10

Incentivized

May 24, 2022

Use Cases and Deployment Scope

Pros

General Ledger. Accounting for many enterprises, consolidation process.
Payables as you can control the invoice age and make the payment at the right moment.
Budget Control stops you to over expend, even at the purchase requisition moment.
Cash conciliation, a very good process.
Cost Management with the right inventory cost with different methods.
Easy with client orders in order management, and good shipping process.
Nice interface between client orders and receivables invoicing.

Cons

Inventory management, as can get better.
Applying Adjustments to receivables invoices.
Work IN Process, at the moment of moving assemblies between work stations.
Designing indented bills in Bill of Materials.

Likelihood to Recommend

Less appropriate: If your enterprise is small or medium business, very standard, or you can not pay a lot for perpetual licensing or hardware to deploy your ERP systems.

Felix Daniel Bravo Pérez, PMP, CAPM

EBS Functional Consultant Manager in Information Technology at Entrust Consultores de Centroamérica (51-200 employees)

Vetted Review

22 years of experience

View profile