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Oracle CRM On Demand

Score9 out of 10

129 Reviews and Ratings

What is Oracle CRM On Demand?

The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.

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Product Demos

Top Performing Features

  • Quote & order management

    Users can create, process and fulfill price quotations and sales transactions.

    Category average: 7.6

  • Channel / partner relationship management

    The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

    Category average: 8

  • Case management

    This includes incident/ticket creation, routing, escalation, and resolution.

    Category average: 8.2

Areas for Improvement

  • Opportunity management

    Users can track deals and create quotes.

    Category average: 8

  • Lead management

    This includes lead generation, scoring, qualification, routing, and nurturing.

    Category average: 7.7

  • Scripting environment

    Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

    Category average: 7.4

Who Buys & Uses Oracle CRM On Demand