TrustRadius Insights for OpenText UFT Digital Lab are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Well-Designed User Interface: Multiple reviewers have mentioned that they found the product's user interface to be well-designed and intuitive. They appreciated how easy it was to navigate and perform tasks quickly, enhancing their overall experience with the product.
User-Friendly Design: Several users have praised the product for its user-friendly design. They found it easy to use and felt that it made their interactions with the product more enjoyable. This suggests that the user-friendly design positively impacted their overall satisfaction.
Helpful Customer Support: Many reviewers have highlighted their positive experiences with the customer support team. They received helpful assistance when needed, indicating that the support team played a valuable role in resolving any issues or concerns they had. The positive interaction with customer support likely contributed to their overall satisfaction with the product.
UFT Mobile is our primary tool for testing our mobile application on real devices. Our business users, developers, testers, and automation framework interact with the real devices remotely testing builds for our mobile application. We have an array of iOS and Android devices connected and available for many testing scenarios. The product has allowed us to have real devices easily shared between team members who are in various geographic locations. With various concerns of privacy/data in healthcare, we are still able to manage and control access to the devices.
Pros
Management of the various devices.
Management of various versions and installation of our application.
Allow real device interactions like Biometrics.
Simple to use interface for any manual tester.
Works in any browser.
Easy management of signed/packaged apps in Android and iOS.
Cons
Most of our problems are with the lengthy onboarding process with iOS devices.
Occasionally Android devices will disconnect themselves.
Likelihood to Recommend
UFT mobile works really well if/when you need physical devices under your management. Managing physical devices in any setup is an interesting undertaking due to the various considerations per device. There are really nice best practices, for example using managed USB switches like the one from Cambrionix, that can help make for a really good experience. For us, we only have 1 application at this time that has frequent updates/releases. We are able to test out these with confidence using our suite of real/on-campus devices managed and made available by the UFT Mobile product.
We recently implemented HP Mobile Center v2.02 after 6 months of rigorous POC period and we are very glad we made that decision. HP Mobile Center meets all our needs and aligns very well with our current stacks of HP Tools.
HPMC is used globally and provides the access and security our teams needed when it comes to test mobile application on real devices. In first phase we have opened the solution to only Quality Assurance team but later as adoption will increase, we are planning to open it up for Development and UAT teams.
HPMC give remote access to real devices and also have the flexibility to have physical proximity to the devices. We have multiple connector hubs globally. From a organization perspective we have much better control of what, when and how a mobile apps are tested.
Pros
Remote access to real devices within your organization network as compared to public devices library offering, where their is a risk of exposing pre-production builds outside the organization.
"Factory built like" integration with HP ALM, HP Sprinter, HP UFT and HP Network Virtualization.
Ability to mimic real world conditions in a controlled environment in the devices of your choice.
Removed the guess work out of using emulators
Able to extend automation to mobile testing using HP UFT.
Cons
I would like to see stability in connection for connected devices in case of network failure, reboots and restarts
I would like to see shorter support cycle for patch and updates from OS makers
I would like to see a dedicated HPMC support center, where users can call-in and get answers as this a brand new product.
Likelihood to Recommend
It is well suited for companies which has geographically dispersed teams and limited devices in library. HP Mobile Center provides maximum usage of available devices on onsite, near shore and offshore models. It has distributed architecture which is very useful if your team must need physical access to device.
VU
Verified User
Administrator in Information Technology (1001-5000 employees)