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OpenText LiquidOffice Reviews & Insights

Score7 out of 10

3 Reviews and Ratings

OpenText LiquidOffice Reviews

3 Reviews

LiquidOffice to Deliver effective Information Collection

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

The main reason we took up OpenText LiquidOffice was because we had acquired several OpenText solutions and had established a good relationship with the brand. But over the years, LiquidOffice as a form-builder solution has lived up to Opentext's consistency despite the competition. LiquidOffice has been an integral tool for data collection through e-forms from our audiences. LiquidOffice is essential in helping me deliver a rich digital customer experience from collected insights.

Pros

  • The WYSIWYG form builder has highly configurable web forms
  • It processes even third-party external web forms
  • It integrates well with OpenText Core to improve customer interactions.

Cons

  • You have less routing control while processing third party external web forms unless it's an OpenText solution

Likelihood to Recommend

OpenText LiquidOffice would be most suitable if you engage or already use the large array of OpenText information management solutions; as integrations would be swift. From my experience LiquidOffice has been a successful investment to provide secure eForms from authenticated users. The PDF standalone forms are flexible enough to be opened on any browser or PDF viewer. It is a superb solution to collect and validate information from your audiences.

Form Building Made Easy

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

OpenText LiquidOffice is slowly but steadily being used in multiple processes. The business problems that this addresses is the smooth process automation and optimization of the data flow within departments for invoice processing, project intakes etc. Current scope is for invoicing, POs, and other vendor related activities and this improves interaction and efficiency

Pros

  • Form processes & routing - Makes it very easy at an enterprise level
  • Integration with 3rd party & external forms
  • Automation of forms with less coding making it useful for quick turnarounds

Cons

  • Need more training and support items for the ever increasing features that it has
  • Tech support - Difficult to initialize

Likelihood to Recommend

Most suited - Data gathering with a lot of business rules. It make it very easy and its integration feature lets you gather data from multiple enterprise level softwares even for a non-tech folk One negative - Threshold to implement and start this software is a little high with almost no tech support available.

Great form builder

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

OpenText LiquidOffice is a very verstile e-form and workflow tool, which in theory plugs into most things thanks to the fact it wasn't built with any particular setup \ infra \ CMS in mind. OpenText LiquidOffice stood out during the product selection process because of this, as it was deemed the potentially easiest implementation across our vast online platform estate.

Pros

  • Adapting to varied environments
  • Javascript support
  • Easy to use form designer

Cons

  • Very old UI
  • Feels like an archaic system
  • Reporting isn't great

Likelihood to Recommend

Implementation is certain OpenText LiquidOffice's strong area. It's relatively easy to get it working in pretty much any CMS and there's considerable amount of online help if needed. It also has a very easy to understand form designer and the workflow designer is also very easy to understand and pick up.
Vetted Review
OpenText LiquidOffice
1 year of experience