OpenText Lens Reviews and Ratings

Ease of Use: Several users found the Liaison platform easy to use and integrate. They appreciated its simplicity in both setup and menu navigation, which allowed them to work efficiently without any hassle.

Customer Support: Many reviewers praised the responsiveness, expertise, and professionalism of Liaison's customer service team. They were impressed with the speed at which queries were answered and issues resolved, as well as the insight provided by support personnel.

Flexibility: Numerous users liked the flexibility offered by Liaison's platform. It enabled them to comply with specific data transmission requirements of other companies while integrating with any data types. The solution also had different levels for EDI processes that provided useful functionality such as ASN notification.