OpenText Extended ECM Platform Reviews & Insights

Score8 out of 10

3 Reviews and Ratings

Community insights

TrustRadius Insights for OpenText Extended ECM Platform are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Improved productivity and efficiency: Many users have stated that OpenText xECM has helped in improving their productivity and efficiency by automating manual tasks and enhancing content collaboration.
Convenient common platform: Reviewers appreciate that OpenText xECM provides a convenient common platform for accessing multiple functionalities in one product, making it easier to manage various tasks.
Seamless integration with leading applications: Several users have praised the seamless integration capabilities of OpenText xECM with leading ERP systems like SAP and applications such as Microsoft O365 and Salesforce. This integration allows for easy access to both structured and unstructured content through a single user interface.

Reviews

2 Reviews

Opentext ECM is a Ferrari that requires a suitable team to win the expected races.

Rating: 8 out of 10

Incentivized

December 21, 2020

Use Cases and Deployment Scope

Opentext started in the company to cover the Digital Procurement process. Since it allows integration with our SAP ERP, it is for corporate use. Today other business processes are being addressed, and the use is for internal and external use (Suppliers) .

Pros

Integration with SAP.
Reports and Reports.
Document Management with event traceability.
Event traceability.
Security.

Cons

Flow management.
Inefficiency in BD.
Electronic signatures.

Likelihood to Recommend

Information control. Information management. Not good at collaboration or collaborative work on documents. Administration is complex, and requires highly specialized teams to do it.

Rafael Augusto Terreros Ardila

Manager Application Support in Information Technology at Ecopetrol (5001-10,000 employees)

Vetted Review

4 years of experience

View profile

OpenText the last document reporitory you will ever need.

Rating: 9 out of 10

Incentivized

September 19, 2014

Use Cases and Deployment Scope

We are implementing OpenText for the first time as part of its document management platform. It is curretnly being leveraged to store non-SAP business documents. There may be an opportunity to create a workflow for documents that need colloboration and approvals.

Pros

Searching
Create Metadata to help with searching
Control versioning you can see multiple versions of a document and can revert back to it if necessary.
Document management, it has built in house keeping features.
One source of the truth.

Cons

Methods of applying permissions could be easier, it is cumbersome and tedious.
Searching algorithms could use improvement, most of the time I have to use the advance search features, and it can be hard for users to result to this method when looking for documents.

Likelihood to Recommend

OpenText Enterprise Content Management is well suited for cleaning up company file shares. You can tag documents for searching and can easily search document contents as long as it is in a searchable format. It is also well suited for document management so documents that no longer have business value or that need to be purged for legal and statutory reasons can be easily identified and purged when the retention period is up, or kept longer if a law suit is pending or active.

Angela King

Principal Business Analyst in Information Technology at Broadcom (5001-10,000 employees)

Vetted Review

3 years of experience

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