Exstream is one of the best Customer communications product in industry
Rating: 9 out of 10
IncentivizedUse Cases and Deployment Scope
We use opentext exstream to customer communication templates and automate att ccm related requirements for all our clients.
Recently we have created internal documents and statements using opentext. It's really helpful and robust tool which increases customer communication quality.
Recently we have created internal documents and statements using opentext. It's really helpful and robust tool which increases customer communication quality.
Pros
- Research and improvement in the product
- Product support
Cons
- License cost is too high
- Can improve in cloud version stability
Likelihood to Recommend
It's really helpful in all sort of ccm requirements special it handles high volume ccm requirements very smoothly and error free.
Improvements in quality of product with new versions is remarkable.
Improvements in quality of product with new versions is remarkable.
MJ
Mayuri Jadhav
system engineer in Information Technology at John Deere (10,001+ employees)
Vetted Review
3 years of experience