Document management
Beyond capture, the ECM supports sharing, distributing, printing, faxing, etc.
Cat avg: 8.6
Top Performing Features
Records management
Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.
Cat avg: 7.9
Content search & retrieval
Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.
Cat avg: 8.1
Integration
Integration with 3rd-party systems like ERP, SCM, or CRM
Cat avg: 8.1
Worst Performing Features
Automated workflows
Automated workflows include contract management, invoice processing, etc.
Cat avg: 7.8
Security, risk management & information governance
Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature, and a necessity for enterprises.
Cat avg: 8.1
Enterprise content collaboration
ECM support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules. May also be referred to as social intranet.
Cat avg: 7.9
OpenText eDOCS Features from Reviews
Enterprise Content Management
Features related to managing business content and transactional content for enterprises.
8.6+9%
Content capture & imaging
The system supports the digitization of content.
Category average: 8.4
File sync, storage & archiving
Storage system for long-term preservation & retention of content in an organized fashion; foundational to the ECM.
Category average: 8.5
Document management
Beyond capture, the ECM supports sharing, distributing, printing, faxing, etc.
Category average: 8.6
Records management
Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.
Category average: 7.9
Content search & retrieval
Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.
Category average: 8.1
Enterprise content collaboration
ECM support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules. May also be referred to as social intranet.
Category average: 7.9
Content publishing & creation
Supports the publishing of content to web pages or other avenues leading out of the enterprise.
Category average: 7.6
Security, risk management & information governance
Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature, and a necessity for enterprises.
Category average: 8.1
Contract lifecycle management
ECM tools optimize business transactional processes where they can improve or automate the contract lifecycle (e.g. Invoice Management, Proposals, etc.). This component is similar to the features provided by advanced contract management software.
Category average: 8.2
Automated workflows
Automated workflows include contract management, invoice processing, etc.
Category average: 7.8
Artificial intelligence
Artificial intelligence and natural language processing help automate document classification
Category average: 6.4
Mobile support
Repository access from mobile devices
Category average: 6.5
Integration
Integration with 3rd-party systems like ERP, SCM, or CRM
Category average: 8.1