OpenText Universal Discovery and Universal CMDB Reviews & Insights

Score9.3 out of 10

11 Reviews and Ratings

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Reviews

6 Reviews

UCMDB for IT Operation Managemet processes

Rating: 7 out of 10

Incentivized

April 26, 2022

Use Cases and Deployment Scope

One of the most critical facts for IT operation management is to have a complete view of infrastructure, databases, applications, and services to understand the entire ecosystem and all relationships, which is hard to achieve without the proper tools and the risk of losing control could be high. Micro Focus Universal Discovery and Universal CMDB uses different protocols, connectors, and components to scan the different CI types and dynamically creates the relations between them, keeping all information up to date and allowing centralized management. Universal CMDB is a tool that can be natively integrated with other Microfocus tools for IT operation management like Service Manager, SiteScope, Operations Bridge, etc., and also with tools from different vendors articulating processes to support IT operations.

Pros

Create a unified map of IT Infraestructure and services
Provide a single source for managing a CMDB
Discover CIs and their relationship from different technologies
Agent-less discovery allows a complete scan withoud dependency on agents instalation

Cons

Upgrade proccess throgh versions has a medium-high complexity
Old versions wich do not sopport CMS interface have low performance for reporting
All features are only available with license

Likelihood to Recommend

Micro Focus Universal Discovery and Universal CMDB is well suited for medium to large IT operations after a careful review and strategy definition of all support tools that will be integrated. When it comes to deciding on a set of tools for IT operation management and its different processes like Incident, event, and change management; a good approach would be to create a roadmap with the integrated suite of tools to create a native ecosystem and reduce complexity on the integration and adoption.

Oscar Narváez Del Rio

Analytics and Automation Tools Manager in Information Technology at Entel (5001-10,000 employees)

Vetted Review

6 years of experience

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CMDB - Asset & Service Management

Rating: 8 out of 10

Incentivized

April 7, 2022

Use Cases and Deployment Scope

CMDB helps us in fulling several processes of Asset Management as well as Service Management like Incident, Problem, Change, Release in keeping tab of the ownership, SLA tacking & Impact analysis of these mentioned areas. It also helps in business service mapping with respective technologies for event management perspective, this helps us in providing invisibility in the health and performance of the CI supporting the given businesses.

Pros

Service Management
Asset Management
Change Management
Release Management

Cons

Browser Capability
User Experience

Likelihood to Recommend

The discovery of Docker Swarm in real-time is quite a unique feature that is available in CMDB. This tool is very well tailored to be used in a large organization with millions of users and assets. Their auto-learning feature comes quite handy for such an organization which gives an overview of all the software and applications installed across the organization. There is UI/UX that needs a refresh and should have the easier capability to operate via browser.

Verified User

Team Lead in Information Technology (1001-5000 employees)

Vetted Review

2 years of experience

Overview of Microfocus UCMDB!!

Rating: 8 out of 10

Incentivized

April 7, 2022

Use Cases and Deployment Scope

In our organization, we use this as it is a single source of data across all the teams in our company as it ensures a common database for our company. Since we are a service provider company- It ensures proper delivery of services by capturing and managing the Configuration Items, otherwise known as CI(s) by ensuring uniform data flow between multiple departments of our organization.

Pros

Management and organization of Configuration Items
Ensures a single and uniform source of database to avoid any ambiguity between departments.
Proper delivery of services

Cons

It is quite expensive as compared to other available solutions
There is a little room for improvement for user interfaces.
Performance can be improved by optimization of services offered.

Likelihood to Recommend

Since we are a service delivery company, there are many projects running in which we are helped by CMDB a lot by providing a smooth and hassle-free service delivery. Since it analyzes the risk management, helps in inventory and all the departments are being benefitted by the same by storing information of Configuration Items.

Vandana Yadav

Presales Executive in Information Technology at Corporate Infotech Pvt Ltd (1001-5000 employees)

Vetted Review

Reseller

2 years of experience

Effective Cloud Operation Acceleration and Nice Cost Management Product.

Rating: 9 out of 10

Incentivized

January 25, 2022

Use Cases and Deployment Scope

The system discovering functionalities are effective and the platform deployment options are excellent. The enhancement of multiple Cloud operations and data management capability is amazing. Data analytics offered and also time management capability this Micro Focus solution provides the perfect services and easy on reporting and data security is effective.

Pros

Cost management capability is amazing.
Time management functions are helpful.
Cloud operations easy acceleration.

Cons

When getting started the Cloud deployment may be not that easy.
To manipulate the system deeply requires a professional operator.
Working on large data project.

Likelihood to Recommend

Powerful and intuitive Cloud Micro Focus solution for the quick development and easy management of multiple Cloud services and the ability to manage multiple data processing and even the faster you can create useful reports through the software is fantastic. Its Cloud configuration management capabilities are cost-effective and very productive on the business output.

Jessica Meagan

DevOps Engineer in Information Technology at ChemAxon (201-500 employees)

Vetted Review

2 years of experience

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Solid CMDB for your IT operations

Rating: 9 out of 10

Incentivized

January 12, 2022

Use Cases and Deployment Scope

We use the discovery part with which we are able to discover almost all IT standard software.
uCMDB/UD executes multiple discovery jobs that permit to address different technologies to build the service mapping of Business or Application Services.
Capture and maintain information about configuration Items.
Obsolescence management.

Pros

The UD discovery platform does an elaborate a job to discovery and create a comprehensive inventory of CIs.
Enables maintaining an up to date service dependency map of IT applications and infrastructure components.
Enables a detailed asset and configuration item (CI) information for specific.
Servers and the applications running on them.
Acts as a reference for technology obsolescence management.

Cons

Ability to integrate with technology EOL platforms for obsolescence management could be an improvement area.

Likelihood to Recommend

Well suited for:

Building an accurate and reliable IT visibility on Infra/Software technology components across data centers and cloud.
Mapping IT Services and applications to Infra/technology components.
Reliable repository of CIs and enabling future evolution/upgrades.

Verified User

Director in Information Technology (10,001+ employees)

Vetted Review

4 years of experience

Impressive and pretty awesome with reducing runtime cost

Rating: 10 out of 10

Incentivized

December 18, 2021

Use Cases and Deployment Scope

It's superb for its outstanding workflow management. Excellent for [being] able to track all IT assets incurred. Rekindle with asset tracking. Impressive with data visualization.

Pros

Magnificent for data visualization.
Efficient with workflow automation.
Terrific with database recovery and repair which is instant.

Cons

It's a super terrific with workflow management
Great with it's efficiency with data protection.
Magnificent with responsiveness of customer service.

Likelihood to Recommend

Great for its responsiveness to customer service. Excellent with data replication. Impressive with workflow management. Great with the discovery of new network points.

George Kennedy

Financial Analyst at Navy Federal Credit Union (51-200 employees)

Vetted Review

1 year of experience

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UCMDB for IT Operation Managemet processes

Rating: 7 out of 10

Incentivized

April 26, 2022

Use Cases and Deployment Scope

Pros

Create a unified map of IT Infraestructure and services
Provide a single source for managing a CMDB
Discover CIs and their relationship from different technologies
Agent-less discovery allows a complete scan withoud dependency on agents instalation

Cons

Upgrade proccess throgh versions has a medium-high complexity
Old versions wich do not sopport CMS interface have low performance for reporting
All features are only available with license

Likelihood to Recommend

Oscar Narváez Del Rio

Analytics and Automation Tools Manager in Information Technology at Entel (5001-10,000 employees)

Vetted Review

6 years of experience

View profile