TrustRadius Insights for AppRiver from OpenText are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Useful Daily Quarantine List: The daily quarantine list emailed to users has proven to be a valuable tool for staying organized and ensuring the validity of suspicious emails, according to many reviewers. This feature helps users efficiently manage their email flow by providing a centralized location for reviewing and releasing potentially harmful messages. By allowing users to proactively verify the legitimacy of quarantined emails before release, it adds an extra layer of security to their communication workflow.
Multiple Email Filtering Options: Users appreciate the ability to filter emails in various ways, including by domain, email address, or text. This versatile filtering functionality enables users to easily sort and prioritize their incoming messages based on specific criteria. Whether they need to focus on certain senders or search for specific content within their inbox, this feature allows for efficient email management and quick access to relevant information.
Effective Link Protection: Users highly praise the inclusion of link protection as one of the newest options in AppRiver's services. With increasing concerns about phishing attacks and malicious links, this feature provides peace of mind by safeguarding users against potential threats. By scanning and analyzing URLs embedded in emails, it actively prevents users from accessing harmful websites that could compromise their security or privacy. This additional layer of protection is considered invaluable by reviewers who rely on AppRiver's services for secure communication.
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AppRiver from OpenText Reviews
1 Review
Engineering
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Previously, we were using on-prem Windows SBS 2011. It was time to upgrade and we needed to move to a cloud-based solution that wouldn't break the bank. After talking to other AppRiver users and extensive research we decided to use AppRiver across all four locations in the Gulf South.
Pros
Tech support is always available.
Phone is always answered by a person and not automated.
99% of time problem is fixed over phone.
Offer a wide variety of services at affordable prices.
Likelihood to Recommend
In our case, it was a choice of replacing aging server hardware and all the associated licensing with it or move to the cloud. Our office had recently endured a flood in south Louisiana, and years before that, hurricanes. It was time for a permanent fix to all the natural disasters that seemed to be occurring more and more often. Moving to AppRiver and O356 was an easy decision.