Customer service is so helpful
Rating: 9 out of 10
IncentivizedUse Cases and Deployment Scope
Have been using OneSource for home internet. I work from home and my daughter is enrolled in online school so high speed is a necessity. The service has been great with few outage issues and when I have had issues customer service has always been helpful.
Pros
- Customer service
- Billing concerns resolved
Cons
- Standard hours of operation so there isn't always someone available to assist
Likelihood to Recommend
Had a billing question. Called in to ask about it and the {...} was very helpful and explained why my bill had changed then offered solutions.
Vetted Review
1 year of experience