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OneSite Leasing and Rents

Score8 out of 10

5 Reviews and Ratings

What is OneSite Leasing and Rents?

RealPage, headquartered in Richardson, offers OneSite Leasing and Rents, the company's end-to-end property management solution which is fully customizable with a suite of modules available supporting accounting and budgeting, facilities management, document management, employee LMS, and other features.

Categories & Use Cases

Great for Student Housing Portfolios

Pros

  • The reports OneSite complies are extremely helpful.
  • Online leasing - OneSite provides a smooth application process that is easy to use on a user and admin front.

Cons

  • Limited accessibility - Various functions are only available through Internet Explorer.
  • Reporting errors - Lately OneSite has experienced several errors within their reporting that have taken a decent amount of time to where it is affected business operations.
  • Customer service - OneSite's general customer service line could use some overall improvement in the process it takes to resolve routine issues.

OneSite Leasing and Rents Fatigue

Pros

  • Keeps accurate records.

Cons

  • It's interface is not very user friendly.
  • RealPage has been promising full usage in chrome for years, but still hasn't achieved this.
  • They do not have chat tech support, which usually causes delays in responses.

Most Important Features

  • Background screening is integrated.
  • Online leasing opportunities (however, not worked out yet for mixed properties).

Return on Investment

  • Increased efficiency
  • Difficult to learn for some
  • Increased costs: They charge per unit per month for absolutely everything.