Excellent Solution to Security and Compliance
Use Cases and Deployment Scope
This was used for ensured security and privacy on a HIPPA and PCI compliant platform with the ease of storing employee passwords so that the tech team was not consistently bombarded by forgetfulness from the employees. This solved both our privacy concerns as well as a more efficient flow of priority tickets for our technology team. This allowed us to show investors for additional funding all of the privacy measures we had implemented for our software and partners.
Pros
- Privacy and Security for Compliance
- Ease of Employee Efficiency
- Enhanced Security for Remote Workers
- Easy Secure Storing of Passwords for Multiple Softwares Within the Company
Cons
- Two Factor Identification When Troubleshooting Connection Errors
- Loading Time with VPN Use
- Public Wifi Privacy Blocking
- Ability to Mass Change Passwords
Return on Investment
- Positive impact on the time management of the technology help desk team
- Reduced time spent on forgot passwords for both the employee and tech team
- ROI: Received an additional $2mil in funding for showing PCI compliance efforts in the service department
Other Software Used
Zendesk Suite, Canva, Microsoft Teams




