OneCause Professional, Scientific, and Technical Services Reviews & Insights

Score8.8 out of 10

167 Reviews and Ratings

Community insights

TrustRadius Insights for OneCause are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Users consistently praise the platform for its intuitive and easy-to-navigate interface, simplifying auction setup and bidding processes for all users involved. The clean layout and organization of features have been highlighted as contributing to a seamless user experience.

Excellent Customer Support: Many reviewers have emphasized the exceptional customer support provided by the team, noting their quick responses to queries and issues, which has been instrumental in ensuring a smooth user experience. The availability of patient and helpful support staff has significantly contributed to user satisfaction.

Comprehensive Auction Management: The software's robust auction management capabilities have garnered high praise from users, enabling efficient organization, tracking, and management of auctions with ease. Users appreciate the detailed tracking features that streamline auction operations and enhance overall efficiency.

OneCause Reviews

2 Reviews

Professional, Scientific, and Technical ServicesVeterinary1Human Resources1

Just started, but loving every minute of it!

Rating: 8 out of 10

Incentivized

March 7, 2022

Use Cases and Deployment Scope

We are using it to plan and execute events. It is addressing the problems we had with ticket sales and auction items. It is also going to help make the event planning and run of the show much more user-friendly.

Pros

Makes the event site user friendly
Makes reporting easy
Makes it easy to customize each event for your organization
Love the way the ticketing option allows you to take care of every possible option imaginable

Cons

The compatibility of uploading images (either dropbox or google)
Should be able to see the uploaded image without having to save (ie - logos)

Likelihood to Recommend

We are still new to OneCause and haven't completed an entire event, but have used it for things that we hadn't even planned. So far, we love it, and have found it to be far better than we even imagined!

April Vail

Director Of Development in Marketing at Pet Helpers Adoption Center and Low Cost Spay/Neuter Clinic (Veterinary, 11-50 employees)

Vetted Review

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OnceCause is a Great Value!

Rating: 8 out of 10

Incentivized

September 18, 2021

Use Cases and Deployment Scope

We use OneCause for specific events. It's great for ticketing and auctions. We have also used it for a P2P fundraiser. I love that there is a text function to send messages to our attendees, especially because we don't have that function for our organization at large. All of their platforms are pretty easy to use, but their customer service is key, and it's great!

Pros

Ticketing
Texting participants
P2P
Customer service

Cons

Better event module with more flexibility
P2P is a bit confusing for the user sometimes
Ability to remove auction function from an event if it's not needed

Likelihood to Recommend

I think you get a lot for the annual price. It is relatively easy to use and can accomplish event goals for fundraising, ticket sales, auction sales, peer-to-peer fundraising, and most event ideas. I can't say enough how much I appreciate the good customer service! Having that support is really key when using new programs!

Allison White Holmes

Events and Special Projects Manager at Jewish Family & Career Services of Atlanta (JF&CS) (Human Resources, 51-200 employees)

Vetted Review

1 year of experience

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