Onclusive Social

Score9 out of 10

7 Reviews and Ratings

Community insights

TrustRadius Insights for Digimind Social are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Uncluttered and visually pleasing UI: Users have praised Digimind Social's user interface, describing it as uncluttered, visually pleasing, and easy to navigate. Many reviewers appreciate the simplicity and modern design of the platform, making it visually appealing while also being easy to understand. Multiple keyword input with noise filtering: The ability to input multiple keywords and filter noise under individual queries is highly valued by users. This feature allows them to compare data and highlight insights effectively. Alert system and downloadable reports: Users appreciate the alert system in Digimind Social, which saves them time by notifying them of important information. They also find it convenient that they can download reports directly from the dashboard for easy sharing of information.

Reviews

6 Reviews

Effective social media monitoring and incredible value for money

Rating: 10 out of 10

Incentivized

May 26, 2021

Use Cases and Deployment Scope

It is a fantastic platform for managing and collecting social media information, it integrates with multiple platforms and has a variety of features that simplify the management of various social networks. I consider it a beneficial resource for the significant time savings and improvement of our decision-making regarding the social networks managed to seek to expand the reach of our brand and provide the best experience to our audience on social networks.

Pros

Digimind Social is a great and unique platform for constant monitoring of social networks.
Its interface is user-friendly and straightforward, it has features that help us collect information of our interest.
We can monitor trends in real time.
It facilitates interaction with the audience and allows us to measure the impact of our management in the different social networks we manage in the organization.

Cons

It has exciting functions but its lack of intuitiveness makes it a little late to learn the tool.
They should provide more information and training material for new users.

Likelihood to Recommend

Digimind Social is a fantastic resource for tracking social networks and is an incredibly affordable value for money. It is well worth the money.

David Mendoza

Digital Project Manager in Marketing at Squareball Digital (11-50 employees)

Vetted Review

3 years of experience

Convaincu après mes premières semaines d'utilisation - Convinced after a few weeks of use

Rating: 9 out of 10

Incentivized

January 22, 2014

Use Cases and Deployment Scope

Digimind Social est devenu, depuis le début de l'année, notre nouvel outil de monitoring pour l'entreprise. Après quelques semaines d'utilisation, celui-ci donne vraiment entière satisfaction et nous semble bien supérieur aux deux outils similaires précédemment utilisés.

[Digimind Social has become, since the beginning of the year, our new monitoring tool for the company. After a few weeks of use, it really meets our needs and seems much better than two previously used similar tools.]

Pros

Qualité des mentions affichées avec peu de bruit et très peu de perte [Good mentions with low noise and very little loss]
Les nombreuses sources différentes disponibles [Many different sources available]
Les fonctionnalités additionnelles très intéressantes [Very useful additional capabilities]

Cons

Pas de besoin additionnel spécifique actuellement [No specific additional requirements at the moment]

Likelihood to Recommend

Très utile pour suivre l'évolution de son e-réputation.
Conseillé aux grandes et moyennes entreprises.
Serait surfait pour une petite entreprise.

[Very useful for monitoring online reputation.

Recommended for medium and large enterprises.

It would be overkill for a small business.]

David Labouré

Digital Corporate Communications & Social Media Manager in Social Media at RTS - radio télévision suisse (1001-5000 employees)

Vetted Review

-1 years of experience

Digimind - improve your business intelligence function

Rating: 9 out of 10

Incentivized

January 22, 2014

Use Cases and Deployment Scope

Digimind saves me many hours of time, allowing me to monitor thousands of websites, news feeds and internet sources on a daily basis and all through my own customised web portal.
We also utilise its newsletter function to automatically issue several monthly and weekly newsletters to various groups within our business - a task which would be near impossible to manage if it had to be done manually.
What would have taken many hours to do before is now a simple task of reviewing our customised news feed and selecting what we wish to add to our various newsletters.
After our initial take up of Digimind over 6 years ago we now utilise Digimind across our busines globally which allows us to share our news feeds and content internally.

Pros

Monitoring the web - upon thousands and thousands of sources can be monitored at the same time as well as new sources discovered by utilising the tools digimind offers
Content management - store all of your data within the portal and access from any location with internet access or use the "push mail" feature to have a daily or weekly summary of news sent directly to your email inbox.
Managing the news via newsletters and extranet sites - within minutes you can automate a specific newsletter and tailor it for the relevant audience. Extranets can also be set up to view the news online as well as to store it to be viewed at a later time.
Source discovery - Digimind now offers ways in which to find new sources for specific topics and quickly add them to your search agents so you can continue to monitor them

Cons

New users may find it difficult to initially setup their Digimind platform as some of the functions appear a little complex, however with a short training session this can be easily overcome.
Extranets are extemely useful for displaying current news as well as searching for old articles at a later date. There is one problem with the search function however which does not allow you to show results with the latest date so you often have to either know the exact headline or end up scrolling through a few pages before you find the correct one. A "show newest first" function would be a great improvement.

Likelihood to Recommend

If you work in strategic marketing, business intelligence or competitive intelligence then Digimind can shave hours of time off your daily monitoring routine.
You no longer have to manually trawl the web looking for news and no longer miss any important developments thanks to Digiminds ability to monitor sites up to 4 times a day.
However it is important to understand that you can only get out of Digimind what you put in, so there is some initial effort involved in order to build up sources for the tool to monitor and setup your own folder structure to save information.

Jonathan Fairbank

Strategic Intelligence Analyst in Marketing at Schneider Electric (10,001+ employees)

Vetted Review

6 years of experience

Great Choice for PR Agencies

Rating: 9 out of 10

Incentivized

January 7, 2014

Pros

Digimind Social is extremely intuitive and easy to use, and requires little time and training to get up and running. The dashboard is very well designed – all the data insights you need are in one place, you don’t need to wade through many pages to find the information you need.
Top Reputation is a great feature in that it gives you a view into what people are searching for but don’t yet have answers to; this is something you don’t find in other social media monitoring tools but can deliver a lot of value to communications users when compared with the results from social channels. For instance, Top Reputation can help you identify any issues that online audiences are having before they reach social channels, and also help you shape campaigns to match emerging tastes of consumers.

Cons

At this time, it’s hard to find any area of improvement for Digimind Social, especially after having used other tools, which are clunky and require more manual work to zero in on the information you need. The sentiment analysis is a tricky task for any tool and while Digimind Social is better at it than others, we hope they continue to hone its capabilities and are able to analyze a larger volume of data.

Likelihood to Recommend

We are viewing it through the lens of a PR agency. For this scenario, it is extremely well suited, as we need to monitor information in real time, spot potential problems before they become crises, and create regular reports for our clients. Digimind Social does all of this for us.

Elissa Ehrlich

Account Director in Marketing at The Bateman Group (11-50 employees)

Vetted Review

1 year of experience

Digimind review

Rating: 8 out of 10

Incentivized

December 27, 2013

Pros

Very easy navigation.
Very good insights for brand positioning projects.
Reliable classification (positive-neutral-negative).

Cons

Like any other tool the sentiment analysis can always be improved.

Likelihood to Recommend

Always be clear about the goals and the questions that you want to answer using this tool. The tool can replace other techniques but in most of the cases I would use the tool in addition to other types of insight generation.

Joerg Niessing

Associate Partner in Marketing at Prophet Brand Strategy, London (201-500 employees)

Vetted Review

1 year of experience

A great social listening tool!

Rating: 10 out of 10

Incentivized

December 17, 2013

Pros

Digimind Social combines classic social listening techniques (e.g., social media platforms) and gives insights on search.
Digimind Social provides a high level of customization/flexibility and is very responsive.
Digimind Social is very user friendly.

Cons

Likelihood to Recommend

One important pre-requisite for any company aiming to do social listening is to have a clear understanding of the goals it would like to achieve by using Digimind Social. The tool offers great insights that then need to be integrated into strategic thinking (e.g., understanding company reputation; performing competitive or industry analyses etc.). Thinking about where Digimind social will specifically bring value in their value chain will make using the tool even more effective.

David Dubois

Assistant Professor of Marketing in Marketing at INSEAD (501-1000 employees)

Vetted Review

1 year of experience

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Digimind - improve your business intelligence function

Rating: 9 out of 10

Incentivized

January 22, 2014

Use Cases and Deployment Scope

Pros

Monitoring the web - upon thousands and thousands of sources can be monitored at the same time as well as new sources discovered by utilising the tools digimind offers
Content management - store all of your data within the portal and access from any location with internet access or use the "push mail" feature to have a daily or weekly summary of news sent directly to your email inbox.
Managing the news via newsletters and extranet sites - within minutes you can automate a specific newsletter and tailor it for the relevant audience. Extranets can also be set up to view the news online as well as to store it to be viewed at a later time.
Source discovery - Digimind now offers ways in which to find new sources for specific topics and quickly add them to your search agents so you can continue to monitor them

Cons

New users may find it difficult to initially setup their Digimind platform as some of the functions appear a little complex, however with a short training session this can be easily overcome.
Extranets are extemely useful for displaying current news as well as searching for old articles at a later date. There is one problem with the search function however which does not allow you to show results with the latest date so you often have to either know the exact headline or end up scrolling through a few pages before you find the correct one. A "show newest first" function would be a great improvement.

Likelihood to Recommend

Jonathan Fairbank

Strategic Intelligence Analyst in Marketing at Schneider Electric (10,001+ employees)

Vetted Review

6 years of experience