#1 most frequent
United States of America
70.2%1,533 installations of 2,183
What is OnceHub?
OnceHub is an online appointment scheduling and digital engagement platform developed by the company of the same name headquartered in Claymont, Delaware.
Categories & Use Cases
Product Demos
Who Buys & Uses OnceHub
#2 most frequent
Canada
6.1%133 installations of 2,183
#3 most frequent
Australia
5.8%127 installations of 2,183
Helped Me Get New Clients
Use Cases and Deployment Scope
ScheduleOnce helped me connect with potential clients as they learned about the child sleep coaching services I provide. They made it seamless to watch my webinar and then schedule a session. I found the software easy and simple to use, I enjoyed the form where I could collect answers to qualifying questions prior to a session being scheduled.
Pros
- Easy scheduling
- Easy to connect with other software
- Reliable scheduler
Cons
- I should have accessed training prior to setting it up
- I was unclear about template versus default intially
- SMS currency was confusing at first
Most Important Features
- Easy for clients to schedule
- Easy for clients to reschedule
- Automatic notifications and reminders
Return on Investment
- Scheduled at least 2 times more clients calls than without the software
- Saved me over 100 hours of manual scheduling, contacting, and emailing
- Gave me massive confidence that the software had it handled so I could focus on other aspects of building my coaching business
Alternatives Considered
Acuity Scheduling, a Squarespace company, Calendly and Google Calendar
Other Software Used
Thinkific, Trello, Canva
Happy customer experience with ScheduleOnce
Use Cases and Deployment Scope
I use ScheduleOnce to allow my worldwide customers to book both our sales and service delivery (online consultation) appointments.
Pros
- The live online chat support was quick and easy, when I needed.
- The representative was professional and thorough in answering my question and helping resolve my issue.
- I had a pleasant experience and am very pleased with the product and their customer service.
Cons
- I would love it if the zoom link I put in the message to instruct the client to meet with me online can be clickable.
Most Important Features
- User-friendly scheduling
- Seamless time-zone management
- Automatic reminders before appointments
Return on Investment
- Increased chance of clients keeping their appointments
- Increased client experience satisfaction
- Shortened my client appointment management time
ScheduleOnce is like having an assistant
Pros
- Links calendars- no need to go back and forth between calendars, everything is synced up.
- Schedules Zoom calls with link and sends alerts to remind prospect of meeting
- Follows up to reschedule if prospect missed meeting, which saves me a ton of time.
Cons
- I wish they had an app
- Their dashboard is a little overwhelming--could make it a little cleaner.
- Re-scheduling my work availability can sometimes be tedious since my available times change day-to-day and every week is different from the one before.
Return on Investment
- Saved me time by letting clients book their own appointments (5 hours a week).
- It's a professional way of doing business versus me playing phone tag to book an appointment, less work for my prospect ( at least 1-3 more sales).
- It has rescheduled missed appointments (1-3 more sales).
Alternatives Considered
Acuity Scheduling
Other Software Used
Acuity Scheduling, MINDBODY, ClickFunnels
RUN DON'T WALK AWAY FROM SCHEDULEONCE
Pros
- Integrates a form.
- Lets you schedule an appointment.
- Nothing else.
Cons
- They charge WAY TOO MUCH for everything that you add on.
- They understand that as you grow you will want more add-ons and they make sure you will pay through the nose for them.
Alternatives Considered
Acuity Scheduling
Other Software Used
Acuity Scheduling
ScheduleOnce upon a time
Use Cases and Deployment Scope
Excellent organization tool for managing bookings for meetings and sales calls. Their new product "OnceForm" is by far the one I'm most excited about. I've been able to shave off hours upon hours of manual labor, and complicated external automation, and all the client data is neatly organized and readily available. The flexibility it allows with its smart forms has me now thinking of creative uses for these forms, such as assigning leads to specific sales reps based on details they write in their application, which before was impossible.
Pros
- Scheduling appointments
- Organizing client data
- Flexible smart forms
- Integrates well with Zapier
Cons
- The traditional ScheduleOnce form is past its prime; upgrading to the smart forms in FormOnce is the way to go
- Some of the lingo is hard to get into when you first get started
Most Important Features
- Calendar integration
- Zapier integration
- Automated bookings
- Smart forms
Return on Investment
- Lead engagement has gone up by 50%
- Number of applications submitted increased by 23%
- Follow up sales conversion increased 19%
Alternatives Considered
Calendly
Other Software Used
Google Calendar, Zapier, Close
