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Dragon Speech Recognition

Score9 out of 10

31 Reviews and Ratings

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What is Dragon Speech Recognition?

Nuance's Dragon Speech Recognition suite are applications for lawyers, medical practitioners, and other professionals, allowing them to dictate and record notes (according to the vendor) faster than typing, accurately.

Categories & Use Cases

Most Frequent Users

Top 3 industries using Nuance Dragon Speech Recognition
Based on HG Insights installation data
View all Reviews
#1 most frequent

Educational Services

24.8%

91 installations of 367

#2 most frequent

Professional, Scientific, and Technical Services

16.9%

62 installations of 367

#3 most frequent

Information

10.9%

40 installations of 367

Reviews

What users are saying about Dragon Speech Recognition.
View all reviews

Very useful product. Wouldn't be without it.

Incentivized
Elliot HicksView profile
President and owner in Legal at Hicks Resolutions (1-10 employees employees)

Use Cases and Deployment Scope

I am a lawyer with my predominant practice being mediation and arbitration. I practice by myself. I use Nuance Dragon Speech Recognition for all of my document creation needs, for correspondence, legal briefing, and all other things that happen within a law office. Using this application has allowed me to avoid hiring a secretary, except for special projects.

Pros

  • Accurate word to print recognition.
  • Creation of all varieties of documents.

Cons

  • Word recognition can always improve.
  • Sometimes puts stray words or characters on the page if you forget to tell the microphone to go to sleep.
  • Adds non-spoken words for no reason if there is a delay in speaking.

Return on Investment

  • I haven't had to hire a secretary for day-to-day work.
  • Savings on personnel.

Other Software Used

QuickBooks Online, Kofax Power PDF, Microsoft 365

Usability

Nuance Dragon Speech Recognition--outstanding accuracy

Incentivized
John MatthiesView profile
Owner in Professional Services at Independent Consultant (1-10 employees employees)

Pros

  • Data input to MS Excel--numbers and text
  • Allows for hands-free stream-of-thought composition
  • Outstanding accuracy--even with a cold

Cons

  • Editing--sometimes it takes several attempts to get the right word
  • Buffering the spoken words for very fast talkers
  • System resource hog

Most Important Features

  • Spell checking
  • Accuracy
  • Convenience

Return on Investment

  • Reduces time spent in data entry
  • Getting a draft report assembled for review
  • Saving time answering correspondence

Alternatives Considered

Android

Other Software Used

Zoom Video Webinar, Dropbox, OneDrive

Nuance Dragon Speech Recognition is accurate and easy to use!

Incentivized
Lauren BensonView profile
IT Director / Office Manager in Information Technology at AIPMH (11-50 employees employees)

Pros

  • Integrates with our EMR system
  • Allows for specific profile types
  • Ability for "roaming profiles"

Cons

  • Customer support isn't very helpful
  • The cost of the software is a little high
  • There are a few bugs that have remained bugs for several years, despite being reported

Most Important Features

  • Profile options
  • Ease of use
  • Accuracy

Return on Investment

  • Nuance Dragon Speech Recognition has made it easier to dictate progress notes
  • Nuance Dragon Speech Recognition has made seeing patients more efficient
  • Nuance Dragon Speech Recognition was a little expensive for our smaller practice

Other Software Used

Adobe Acrobat Reader DC, Microsoft Office 2016 (discontinued), Hyper-V

Accurate Speech Recognizer

Incentivized
Suresh K.S KumarView profile
Genesys Solutions Architect in Information Technology at HCL Technologies (10,001+ employees employees)

Pros

  • Recognition
  • Voice Authentication
  • Speech Transcription

Cons

  • Redundancy
  • Latency between listening and recognizing is a pain sometimes.
  • Application Stability

Most Important Features

  • Faster Recognition
  • Easy Integration
  • Stable Application

Return on Investment

  • Level of installation complexity is high.
  • License sensitive.
  • Accuracy levels are higher.

Other Software Used

Genesys Engage (formerly PureEngage), IBM Watson Speech to Text

Anything else is better--Cortana, Google Assistant, Alexa, or Siri

Incentivized
Michael CravenView profile
Owner/President/CEO in Professional Services at P.C. 911 (1-10 employees employees)

Pros

  • Learning inflection in someone's voice
  • Learning accents
  • Learning punctuation

Cons

  • Punctuation--commas, periods, etc. are not automatic
  • Training takes a long time
  • Misunderstanding of common English is common

Most Important Features

  • Learning inflection
  • Learning accents
  • Providing clients with what they want

Return on Investment

  • ROI is low due to the dissatisfaction of clients attempting to teach Nuance Dragon Speech Recognition to understand them
  • Nuance Dragon Speech Recognition software is almost always requested by my attorney clients
  • Attorneys spend a lot of their valuable time training and using Nuance Dragon Speech Recognition to no avail

Alternatives Considered

Azure AI (Cortana), Google Cloud AI and Amazon Augmented AI (Amazon A2I)

Other Software Used

Microsoft 365 (formerly Office 365), Veeam Backup & Replication, Malwarebytes