TrustRadius: an HG Insights company

Novi Survey Reviews & Insights

Score8 out of 10

3 Reviews and Ratings

Community insights

TrustRadius Insights for Novi Survey are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to use and navigate: Many users have found it easy to create multiple templates and navigate through the Novi Survey platform. The user-friendly interface and simple setup make it a beginner's survey system that is recommended for those looking for an entry-level option.

Versatile with customizable templates: Users appreciate the variety of over 100 sample templates offered by Novi Survey, which can be customized to fit their specific needs. This time-saving feature allows users to quickly create surveys that are tailored to their requirements.

Wide range of features: Novi Survey offers various features such as survey conception, branding, scripting, and analytics. This allows users to propose, carry out, and scrutinize different types of surveys. Some users consider Novi Survey to be one of the best survey software options they have ever seen before due to its wide range of capabilities and low price point.

Novi Survey Reviews

1 Review

An Incredibly Affordable Survey / Poll Platform with a Large Toolkit for Growth

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I work within an administrative team at my company. My role consists of presenting and interpreting data both between internal business units and external customers. My company has decided to use Novi Survey as its primary survey tool, primarily because of the incredible price-point at scale. Novi Survey is not used throughout all business areas in my organization, however, it is largely used within nearly all admin areas of the company. The platform does a fantastic job of providing a space where one can create surveys and forms efficiently and effectively. I utilize Novi Survey in my work group in order to create pre-work surveys prior to on-site visits to customers. I can create and select surveys from templates and modify to fit specific customer specifications quite easily. Furthermore, the tool allows the data to be extracted to other formats such as excel. In my experience, Novi Survey has worked well for many of our business consulting requirements.

Pros

  • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
  • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
  • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient

Cons

  • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
  • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
  • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.

Likelihood to Recommend

Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively.

The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.