Notion - Powering Wikis and SoPs
Use Cases and Deployment Scope
We leverage Notion as an internal Wiki and to centrally manage all of our SoPs. We had previously used it as a broader productivity and communications platform within our organization but found that it was almost too flexible. Pairing it back to be our Wiki and hub for SoPs has helped keep everything centralized. It's easy for the team to manage and edit.
Pros
- Internal Wiki
- Managing internal documentation
- Drag and drop experience
- Easy to use
Cons
- It's almost too flexible at times
- More controls to restrict how pages / content / dashboards can be structured
Return on Investment
- Stopped using Google Drive and moved everything into Notion making it easier to create, find and update content
- Migrated more than 500 internal Wiki Documents and SoPs that govern all of our operations.
Usability
Alternatives Considered
Google Drive
Other Software Used
Twilio, Apollo.io, Playwise HQ




