TrustRadius: an HG Insights company

Node.io (discontinued)

Score9 out of 10

29 Reviews and Ratings

What is Node.io (discontinued)?

Node.io was a sales intelligence platform, providing access to correlative insights and "cloned" ideal customers built upon Node's database of companies and individuals, acted upon by AI. Node.io was acquired by SugarCRM August 2020, to bolster the company's CX capabilities and predictive insights. Node.io is no longer available standalone.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Node.io (discontinued) has to offer, as determined by TrustRadius' reviewers.
Based on 29 ratings of Node.io (discontinued)'s features
View all features

Top Performing Features

  • Ideal customer targeting

    Includes capabilities for determining ideal customer characteristics and targeting new prospects that match the ideal customer profile; this capability is automatic or semi-automatic.

    Category average: 7.7

  • Load time/data access

    Provides fast and consistent access to lists and leads.

    Category average: 8

  • Company information

    Information about companies/accounts is available and high quality.

    Category average: 8.2

Areas for Improvement

  • List upload/download

    Lists can be easily and quickly uploaded or downloaded from the platform.

    Category average: 7.9

  • Data hygiene

    Helps users maintain clean lists and records, including duplicate management.

    Category average: 7

  • Filters and segmentation

    Allows users to filter contacts and segment leads to explore data and create lists.

    Category average: 8.2

Reviews

What users are saying about Node.io (discontinued).
View all reviews

A clear, easy, and essential tool for our business

Incentivized
John Keefe
File clerk at Community Tax (51-200 employees employees)

Pros

  • Recalls data quickly and efficiently
  • Allows data to be easily transferred between employees and departments
  • Clear signaling of the client's case status and preferences for service

Cons

  • More focus on the display of scanned documents
  • Easier recall and presentation of scanned documents
  • Lag times between entering an Action and seeing it appear

Return on Investment

  • Our company has increased profits 20% from last year after implementing Sugar
  • Our transfer to largely remote work has been hugely simplified by Sugar
  • Despite an industry-wide "pandemic slump", the ease of use brought by Sugar has allowed us to remain a major player in tax assistance even as other companies have struggled

Alternatives Considered

Eclipse and DocStar

Other Software Used

DocStar, Epicor Eclipse, Fujitsu Automated Process Discovery (APD)

Node - Your Partner For Intelligent Discovery

Incentivized
Rahul DhangarView profile
Web Technologist in Information Technology at Left Right Mind (51-200 employees employees)

Pros

  • Customer profile and sales analyst features provide relevant information for sales calls.
  • Node allows me to bring more vendors and more contacts in, allowing me to expand lists and connect with more accurate contacts.
  • Node's collaborative nature is very appreciated when they keep on asking for feedback for improvement.

Cons

  • Sometimes the "similarity" feature that Node shows for a particular company is off track.
  • Seems like company size may be inaccurate at times.

Return on Investment

  • Helps with surfacing the right accounts and contacts, those matching our defined ICP.
  • Node helps me to pull in extra information when doing prospecting and reporting in Salesforce.

Alternatives Considered

LinkedIn Sales Navigator, Nimble, InsideView and Groove

Other Software Used

PitchBook, DiscoverOrg