TrustRadius Insights for Nimble are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Valuable Email Marketing Tool: Users have found Nimble to be a valuable tool for email marketing, as it effectively organizes all client information and contacts in one centralized place. This feature has saved users time and allowed for better management of their marketing efforts.
Beneficial Reports: Reviewers highly appreciate Nimble's elaborate and beneficial reports that provide valuable insights for making informed decisions and improving marketing strategies. The availability of these reports is seen as a strength by users.
Efficient Task Management: Nimble's task management feature is highlighted by multiple reviewers as a strength. Users find it extremely helpful in properly managing projects and staying organized, which greatly contributes to their overall productivity.
Nimble is the best CRM solution for mobile and web-based sales force automation. A user-friendly work makes it easy to find what we need. It helped us monitor the inputs and history of our clients. We have different requirements, and we believe we’ve tailored our experience to the specifics of what we are doing with Nimble. A single database keeps all of our social media and content marketing contacts organized. Interface: Easy to use, and it has many features, like email marketing and ad management, live chat, and much more. It has improved our business processes. Nimble connects with Microsoft 365/Google Workspace to track team activities and productivity. To import data from Gmail, Outlook, and other social sites, like Twitter and LinkedIn.
Pros
Easy to integrate.
It’s vital in all of our connections.
Contacts are imported into the CRM.
Fantastic communication templates.
User data consolidation across platforms.
In real-time, keeping track of our marketing has helped.
Cons
Pricey, but worth every penny.
Group messaging necessitates more outreach.
Multiple Pipeline Management interface is lacking.
Aside from Office 365, some newer SaaS apps require more customization.
Likelihood to Recommend
Nimble is an effective CRM for our business. It is ideal for our clients and employee management. Most notably, it supports the development of business relationships and the tracking of prospects to maintain control. Nimble has a central repository that stores all contact information on our phones and desktops. With this tool, we can manage our leads and clients' data. The dashboard has all the information we have to make confident business choices. It has a strong foundation. Choosing it is wise.
No matter what business you own, customer satisfaction is always a top priority if you want to keep your business going because customers are the backbone of your business. Customer Relationship Management (CRM) Software is always designed to facilitate the busiest people in order to save their precious time. Nimble is a great platform because it's just the best ear to listen to. Nimble has a lot going on within the application. I am an old user of Nimble and it has always impressed me.
Pros
Nimble does a great job of providing quick visual snapshots of all my customers and all the individuals who I need to contact.
It is relatively cheap as well which is a great aspect of the software and it just seamlessly integrates well with Google Apps and even Office 365.
Nimble has a very flexible and helpful nature which I really like.
Its interface is easy to use and attractive.
Cons
Nimble is a great platform but one thing that I feel majorly misses in Nimble is its marketing automation which would be great as it will be able in managing email marketing campaigns and auto-responding directly to Nimble.
Nimble’s user interface is also slightly a little tricky and sometimes confusing.
Likelihood to Recommend
Nimble is a great platform and I would highly recommend it. It is especially useful and well suited for developing new contacts and tracking them to keep their prospecting status in check. Even though Nimble is a brilliant and very well thought out platform still I personally think that Nimble is more suited for organizations that are medium and large-sized.
This tool is helping us in managing our customer relationships. It is installed in our marketing department and it has so many features and gives us the flexibility to customize it according to our need. It gathers information related to our business clients and its integration is so helpful for us. And we can communicate with clients via emails too.
Pros
It is a great tool for email marketing.
It keeps all the information and contacts of clients in one place.
Its reports are quite elaborate and beneficial.
Its strength is its task management feature tool which helps in the proper management of projects.
Cons
Its price [feels] unpredictably high and unfair.
Its dashboard needs to be more advanced and presentable.
Its interface is hard as it has so many features that it gets perplexing to use it for the very first time and took us a long time in understanding its working.
Likelihood to Recommend
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
Nimble is one of the [best CRMs in] dealing in contact management for businesses. Providing the best quality management tools and features for individuals
and teams. I have been using this software for a very long time and it helps me in every single step in managing the process of management very easily.
The main feature that Nimble is offering is that they collect incredible
information of my customers and contacts on social media.
Pros
Importing contacts in the CRM is very much consist of easy steps.
It allows me to create, edit and view contacts records anywhere from the web.
It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
it is playing an excellent role in managing our all relations.
Cons
The main drawback that slows down the work progress that even though the dashboard is well designed still lacking in customization while handling the task.
Secondly, there is a need for updates on generating marketing reports and continuous monitoring statistics. Nimble cloud storage sometimes does not store information which leads to the loss of information, for this, we have to use another software too which increases the cost of the organization.
Likelihood to Recommend
[Nimble] has been the best platform for us to manage contacts and information from the
contacts. Great dashboard, fast UI, and complete package with all features
helping us a lot. I would definitely recommend this software to other
businesses to have this in their ecosystem to be more productive.
Nimble is an excellent resource for keeping our email contacts in sync and simplifying some of the steps involved in manually collecting contact information. The integration with other email tools and the connection to our social networks help us keep an eye on our potential customers and improve our business relationship with them. Our marketing department uses it to find potential customer opportunities. We benefit from its stability and can promote our organization's marketing efficiently and effectively.
Pros
Nimble is the CRM solution used to strengthen business relationships with our frequent and potential customers.
We like that it allows us to follow up with our customers.
Its integration with email tools, social networks, and other programs allows me to keep in touch with customers and prospects.
Cons
Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
Likelihood to Recommend
From the beginning, Nimble has been the program that works best. It allows us to keep in touch with our business customers, which is very important for the growth of our business. I suggest you try it. It is highly recommended to use for general contact management and cover social media marketing. It also offers free video tutorials to facilitate learning.
We were able to capture customer information through customer follow-ups on social networks, the software responds quickly to the execution processes in specialized marketing projects. It is undoubtedly a great tool that influences the dynamics and development of strategies.
Pros
I like Nimble because it has been very influential in fostering monitoring and tracking products in the most demanding clients.
The events in which the program participates have been beneficial in contributing efficient analytical reports.
Nimble allows me to choose the right moment to intervene and offer relevant information to my potential clients.
Cons
Nimble has been a total and reliable software; I have no complaints about the program. Offers ample room for improvement.
Likelihood to Recommend
Nimble is highly recommended; it is undoubtedly the best option to coordinate an efficient performance of social marketing. We have been able to coordinate good project management to achieve sure success in new clients.
This is one of the cloud-based tools with the most opportunities to offer an interactive service with customers in a short time. With how easy it is to use it to schedule landing pages, there are no problems finding new leads to deal with, or retake sales opportunities that are exercised periodically. Through Nimble all customer information that comes to our server is kept properly safeguarded, which we find to be one of its best features due to the amount of people that are added to our database on a weekly basis.
Pros
It is very easy to access each client's data once the authentication operations have been resolved, which by default can be as complex as required by the company's board of associates. In this way, we ensure that it is possible to go in and review the most prolific sales and those that require the most interest.
It is easy to identify which are all the fields of interest for each client, since based on their operations within the site, or the research we do based on the system, we can save the activity data of the clients to exploit them in certain points of our sales campaigns.
Having all customer contact data remains merely irrelevant, since we can switch between the different channels in which we might communicate with them once we have obtained data from more than two. For example, if you have an account in the customer's social networks, it is not necessary to use email.
Cons
Working in conjunction with some services offered by Microsoft can become one of the most notorious weaknesses of the platform: Due to constant integration difficulties, it is difficult to send emails from the Microsoft Outlook 13 platform, and depending on the version of Microsoft office 365 you have, it is problematic to import documents.
Because we cannot integrate the nimble platform with Microsoft office 365 services, we cannot save essential customer data if we have it only within one of the programs in the suite, as in the case of Microsoft Excel, from which we cannot share our spreadsheets in nimble.
The $15 per month is only for one of the employees we attach to work in the sales area of the platform, which in the long run ends up being a huge amount considering the number of employees that are on our payroll just for that area.
Likelihood to Recommend
Due to the good quality that maintains its integration to social selling platforms, such as hootsuite, it is very feasible to schedule some ad campaigns for social networks starting from there, so that these in the end are executed automatically, and maintain the sales format that we use in Nimble. Since Nimble allows to aggregate a total amount of 3,000 contacts to work with, it is useful to develop marketing operations, since using only a previous database it is possible to create and organize large marketing operations. Because Nimble also has its own calendar system, which can be monitored from the main section of the platform, it is useful in scheduling events and important dates that require more attention from salespeople.
We think that Nimble is a crm that goes beyond the conventional, although it needs to improve a bit its facility to work with invoicing, which is ultimately necessary to be able to better review customer data. We think that by implementing Nimble's channel list configuration tools, you can have a much more professional access to customer contact.
Pros
Unlike other crm oriented software such as Pipedrive, Nimble streamlines the process of creating sales funnels and revising them continuously.
It allows you to go through the various stages that you have, so that in the end all the information that comes from Nimble is more detailed and with the possibility of extension than with other crm's.
All the results that come from the Nimble platform are more optimal to work in sales.
Cons
Although Nimble updates the information of all our funnels in real time, it does not allow us to create direct data comparisons.
If you are working with several funnels at the same time, you end up with much slower data collection processes.
Our ability to review data simultaneously, which we would generally use to make our reports more detailed, is very slow.
Likelihood to Recommend
Nimble has served as an excellent sales funnel. We have leveraged the digital calendar through Nimble, which we were able to export the entire campaign to be able to effectively reach every customer in our market circle.
Nimble was our main CRM program for a couple of years. We used it to keep track of client addresses for mobile techs, as well as to monitor what the clients were calling in on and verify emails sent out for contract renewals.
Pros
Clean look
Organized sections
Cons
Social media auto-populate needs a lot of work. Never gave valid social media accounts for clients.
Very clunky to work with.
Not customizable the way others are.
Claim to be unlimited but it's actually 20,000 contacts for the price quoted. Additional is 10.00 a month more.
Likelihood to Recommend
Nimble is well suited for people who just want what's there and nothing more. If you are a business that has a low volume of contacts and don't need to customize this service, you will do fine with Nimble.
Nimble is our indispensable tool when it comes to outreach to potential customers via email or on social media. We get instant valuable information about our prospects from all social media platforms they are active on. This data helps us to start meaningful, targeted conversations with them as opposed to spammy looking messages the majority of marketers use. The CRM part makes sure that no conversation gets stale or any question is left unanswered.
Pros
The data enrichment feature that pulls data from various social media platforms.
The workflow management of the lead generation process.
Triggers and notifications that remind to engage with the contact according to the designated criteria for different scenarios.
Cons
The CRM module is best suited for lead generation, but not much for our other workflows.
The dashboard is not customizable; its space is not very well organized.
The built-in email client is not desirable to use (although it can be replaced by Gmail).
Likelihood to Recommend
The strength of Nimble is in the ability to update the contacts by information from various social media platforms. The addition of the CRM is a welcome bonus, but not the central feature. The best use case, in my opinion, is to use Nimble to gather the data about prospects and integrate it with the more capable CRM tools.
