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Niche Private Media Channel (discontinued)

Score8.7 out of 10

11 Reviews and Ratings

What is Niche Private Media Channel (discontinued)?

Niche Video Media in Atlanta, Georgia offers an enterprise video hosting platform called Private Media Channel. It has been discontinued.

Categories & Use Cases

Reviews

What users are saying about Niche Private Media Channel (discontinued).
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Niche Video Review

Lisa VanOstrandView profile
owner in Product Management at 3 treasures healing (1-10 employees employees)

Pros

  • Answer the telephone and provide technical support very readily. Stay on the line to make sure your problem is solved.
  • Hosting with user payment ability to be handled by their site or my site. Don't have to have different companies for payment and hosting.
  • Affordable for small business.
  • Ability to organize content in multiple ways. Works well for educational model.
  • Allows my own branding. There branding is fairly transparent.

Cons

  • Demo on the website was difficult to see.
  • Need another pricing model in-between the business and premium.

Return on Investment

  • I believe videos for training will be the way of the future. Once the initial cost of producing the videos is accounted for, other than hosting cost all views of the course will be income.
  • I believe creating short marketing videos will attract new customers.

Love PMC/Niche Video

Charles H. GreenView profile
Managing Director at SMALL BUSINESS FINANCE INSTITUTE (1-10 employees employees)

Pros

  • Ease of use--the platform offers a robust selections of features to support a variety of users, and once navigation is clear, utilization of these tools is simple and efficient.
  • Robust features--we were attracted to Private Media Channel due to the long list of features contained in the platform that saved us from having to build additional features in our website and patch into/out of their site. Such as? 1) money-wall, which facilitates payments outside the platform directly between our company and merchant service, avoiding PMC's involvement; 2) personalization of function drivers to adapt to users business, so we are operating a 'school' and have 'students & faculty.' 3) Easy customized video sorting, capacity to combine multiple videos into a single title selection, and supporting page for each video; 4) good payment code definitions and flexible price adjustment tools.
  • Security of content--selling proprietary content, my team was very concerned about maintaining our content at a time when it's difficult to secure anything online. The Private Media Channel team thoroughly explained their protocol and convinced our group about the security of their site, in theory and practice.

Cons

  • We are a small, upstart company with few people doing many functions, so it's always desirable to jump into every task a running pace. Some of the strongest features of this site--why we love them--also spells out lots of functions/routines to learn when starting up in the platform. Without a large team, it fell to me to meticulously go through page by page and learn how to do everything. Given there's a lot to learn (and I HATE reading manuals), an improvement ahead I'd suggest is a more robust set of instructions/explanations tied to the different function bays and tools. To Private Media Channel's credit, the team was very patient with me through 2-3 conference calls with my many questions, and got me up to speed quickly.
  • No complaint, but one feature I want that most users probably don't need is a small change on registration page--I have 40+ pages on my site that contain inbound links to Private Media Channel and for repeat clients, an "already registered" click at top of page would offer that option without scrolling to bottom.
  • A second feature I'd like to have someday, probably not needed by other clients, is an automated way to limit access to someone licensing our content for a particular designated duration. So if someone purchased a license in a particular price code, part of the code would allow me to close access after a designed number of days.

Return on Investment

  • We are in startup phase, just having loaded our first major round of content, so portions of this question is premature for us. That said, Private Media Channel offered a competitive product that exceeded our objectives over some of the legacy platforms we viewed, who aren't structured to serve smaller clients.
  • The ease of use of the platform and its features is simple to communicate and easy to delegate to other employees.
  • We've had good responses to the experience of clients, who like the single frame access to the various information and support we offer along with the videos.

Our media platform for healthcare

Tyler TheslofView profile
Chief Operating Officer in Corporate at My Health Connection, Inc (1-10 employees employees)

Pros

  • Niche customer support is second to none. They are always there when we need help
  • The high quality video streaming is accessable world wide without the need to download software. Which is very important in our industry.
  • The ability to combine video with attachments and secure encryption sets Niche apart.

Cons

  • Niche could add a more comprehensive online tutorial.
  • The Niche Web RTC program is amazing but it would be great if they had an app that would allow mobile devices to also connect even if they dont have chrome
  • It would be great if Niche could add a less comprehensive platform only for healthcare applications

Return on Investment

  • Helps our clients keep track of viewership analytics
  • It has expanded our business by adding a different dimension to education

Other Software Used

Dropbox, Stripe, Acuity Scheduling

Niche Video Media - Impressive

J.C. O'NeillView profile
Producer/Owner in Marketing at Direct Motion Marketing (1-10 employees employees)

Pros

  • Niche Video Media offers great support. If there is ever a problem, that problem is addressed quickly.
  • The top management at Niche Video Media always offers to be standing by when an event to be live broadcasted is scheduled.
  • Niche Video Media will do more than most other companies will do. For example, this company custom designed a video player with my desired length and width and they took the full-screen button off of the player.

Cons

  • More analytical information on the viewers.
  • White label chat that is embedded along with the video player.
  • More options to customize the length and width of the player for videos on demand.

Return on Investment

  • The video quality that is produced by Niche Video Media is good and helps to project a good image of my company

Other Software Used

Adobe Photoshop

Usability

The Private Media Channel provides fantastic differentiation for my real estate practice

Adriana WestView profile
Founder and CEO in Sales at Home Expo Gallery, LLC (1-10 employees employees)

Pros

  • Multiple language sub-titling and voiceover.
  • Easy embedding of the video in our external web page.
  • Global delivery in high and low bandwidth environments without buffering.
  • Secure environment for our sensitive customers to view and keep all sorts of information about a property.
  • Ability to share live property showings around the globe. I video from my iPad, the customer in Asia sees the house and hears my commentary as I walk around.

Cons

  • The Real Time Conferencing feature is a little difficult to use.
  • Screen Sharing only works in a limited browser set.

Return on Investment

  • Fantastic premium service differentiation for my customers. No other realtor matches the amount of communication I can provide my clients.
  • Better, more professional look keeps more visitors sticky on my site and helps me convert them.
  • I don't need to pay for live streaming and web conferencing products in addition to my video hosting. This one product serves all 3 needs.

Other Software Used

WordPress, Yoast Wordpress SEO Plugins