Ease of Use
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
Sales experience was easy to sign up and understand the products offered. Client services have been helpful. System is much easier than previous one. Could use a few upgrades like call blocking and the ability to archive past incoming phone calls and messages. Would recommend.
Pros
- Patient with all my questions
- Explained in detail how their system works
- Courteous
Cons
- Detecting Spam and Phishing calls
- Ability to delete and/or archive calls and messages
- Person to person training on a video call after the system is in use.
Likelihood to Recommend
Wish I could remember details, perhaps I would if this survey came sooner to the date we implemented the system. Just know it was easier than the last system we used.