NewgenONE Digital Transformation Platform

Score9 out of 10

2 Reviews and Ratings

What is NewgenONE Digital Transformation Platform?

A unified, cloud-based low-code platform for automating end-to-end processes and managing content and communications, backed by AI-based cognitive capabilities and its integration ecosystem.

The NewgenONE platform, with content management at its core, helps enterprises break down the silos between the front, middle, and back offices by simplifying the information (data) flows between those offices, functions, and departments.

The NewgenONE platform includes the following:

· Low code capabilities, for application development

· Process automation, for end-to-end enterprise processes

· Contextual content services, for creating an anywhere-anytime workplace

· Omnichannel Customer Engagement, to provide personalized customer communication, consistent across channels

· AI Cloud, for informed and autonomous business decision-making

· Integration Ecosystem, for data exchange across processes, applications and systems

· Governance and Security, for keeping processes and information secure and compliant

Categories & Use Cases

#1 most frequent

Finance and Insurance

37.2%

16 installations of 43

#2 most frequent

Professional, Scientific, and Technical Services

32.6%

14 installations of 43

#3 most frequent

Manufacturing

7.0%

3 installations of 43

ADITYA RAWAT MBA View profile

Content writer in Research & Development at Freelance (51-200 employees employees)

Use Cases and Deployment Scope

It is used only by the research department to which I belong and the senior leadership.

As a researcher and writer, I widely use OmniDocs Enterprise Content Management Suite for storing my research reports, articles, press releases, whitepapers, and other content. The best thing about OmniDocs Enterprise Content Management Suite is it is very easy to search for the required document. Secondly, It is easy to integrate with the proprietary software of my clients. It is indeed a wise choice for the financial companies for whom privacy of data & confidentiality is an utmost priority.

Pros

Swift access to documents and repositories
Makes it much easier to share docs. and collaborate with multiple teams at a time
Reduce operational cost as well as time to market
Much easier to store, and retrieve file
Easy to access it anytime on the mobile
Supports the documents of all formats
Easy to learn. No training required

Cons

Doesn't operate well in India as the nation has lowest internet speed and it requires higher speed to operate
Very long queues and slow response when calling technical helpdesk
Takes time to upload documents

Return on Investment

Faster search with easy to access files which helps me in sending the document quickly to the clients and retrieving it in no time whenever they ask for it. Sending the documents quickly always ensures higher client satisfaction which has great impact on ROI
Facilitates easy collaboration with client teams and ensures the research project is done exactly as per the client's requirements & needs. This also always makes clients happy and attract repeat projects and more revenues
Makes it easier for the tech. team to store / save technical queries & codes. Thus, whenever I approach them to make changes in my reports/ articles while uploading it on the website, tech. team does that at much faster pace. This leads in increased efficiency of Content writers as well as the tech. team

Other Software Used

NetDocuments

Appian

Pega Platform

Enterprise Search by Hyland

NewgenONE Digital Transformation Platform