TrustRadius: an HG Insights company

What is MobiCall?

New Voice Mobicall supports a variety of standardized and manufacturer-specific interfaces in order to ensure a comprehensive integration of clinical, administrative and technical system in use. Based on events, Mobicall can interactively alert staff or in-house technicians, both individually and on a group basis, through all known media using voice, text and image messages.

MobiCall functionality:
  • Parallel Calls - MobiCall is able to call many people at the same time and simultaneously check in real-time what the status of each call is.
  • Emergency Calls - MobiCall takes care of all emergency communications and automatically connects to the right people at the right time.
  • Voice Mail - MobiCall is able to record all input calls in order to broadcast these in the event of an emergency.
  • IVR & ACD - MobiCall’s integrated Interactive Voice Response (IVR) and Automatic Call Distribution (ACD) applications, optimise information processing and distribution.
  • Recording - MobiCall is able to record all audio conferences, regardless of the number of participants.
  • Text-to-Speach - MobiCall’s integrated TTS (Text-to-Speech) application makes it simpler to expand and multiply information relays.
  • Conferencing - MobiCall is able to automatically initiate conferencing dependant upon network event notifications received; between two or more participants regardless of the end devices they may be using.

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Technical Details
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What is MobiCall?
New Voice Mobicall supports a variety of standardized and manufacturer-specific interfaces in order to ensure a comprehensive integration of clinical, administrative and technical system in use. Based on events, Mobicall can interactively alert staff or in-house technicians, both individually and on a group basis, through all known media using voice, text and image messages.