What is NetFortris (discontinued)?
NetFortris, and the former Fonality, provided business phone systems using Polycom and Yealink IP phones. In 2022 the company was acquired by Sangoma. NetFortris and Fonality UCaaS and other services are no longer available.
Categories & Use Cases
Media
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Top Performing Features
Directory of employee names
Voice directory of all employees for self-service dialing
Category average: 8.3
Call reports
Historical call analysis and trending metrics
Category average: 8.1
Message alerts
Receive SMS and email message notifications for voice and fax messages
Category average: 8.6
Areas for Improvement
User templates
Create and apply batch configurations to multiple users at once
Category average: 7.5
Multi-level Interactive Voice Response (IVR)
IVR is a phone menu allowing callers to interact with the system through voice and keypad
Category average: 7.8
Call park
Ability to hold calls in virtual location and subsequently access from any phone in system
Category average: 8.1
