TrustRadius Insights for MxToolBox are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Comprehensive and Versatile Tool: Many users have found the tool to be comprehensive and versatile, allowing them to perform a wide range of tasks related to email and DNS management. It has been praised for its ability to verify email flow, view blacklists, test DMARC, perform DNS resolutions and reverse IP lookups. This versatility has helped ensure the smooth functioning of their email communication.
Real-time SMTP Diagnostics and Analysis: Several reviewers have appreciated the real-time SMTP diagnostics and analysis feature of the tool. It has proven to be particularly useful in identifying any issues with mail servers promptly. Users have mentioned that this feature helps them address server problems quickly and ensures uninterrupted email delivery.
Valuable Insights into Email Infrastructure: Many users have liked the tool's ability to provide valuable insights into the health and configuration of their mail servers. The feature that allows users to check the status of blacklisted domains has been especially valued, as it enables proactive management of email deliverability and reputation. Additionally, features such as validating DNS records, MX records, SPF records, DMARC authentication, and analyzing email headers have been instrumental in maintaining proper email infrastructure functionality.
It is primarily used as an external checker for DNS related items. For instance, when we would need to make changes to the organizaitons SPF, we would utilize MXToolBox's SPF checker before committing our changes to external DNS. It was also heavily utilized as a troubleshooting tool whenever we had issues from outside the organization.
Pros
DNS record verification, A, PTR, NS, MX, etc.
SPF, DMARC and other email functionality verification
Blacklist checking
whois lookups
Cons
Site organization could be a bit clearer
Fewer advertisements for products
Website dark theme
Likelihood to Recommend
MX Toolbox is suited for any DNS verification and email related troubleshooting. It is the first place I go when I suspect a blacklist is affecting mail flow. It is also great for analyzing email headers. Besides that, I use it to gauge global DNS propagation when I make changes to external DNS.
VU
Verified User
Engineer in Information Technology (Higher Education company, 1001-5000 employees)