MxToolBox Reviews and Ratings

Rating: 8 out of 10

Score

8 out of 10

Community insights

TrustRadius Insights for MxToolBox are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Comprehensive and Versatile Tool: Many users have found the tool to be comprehensive and versatile, allowing them to perform a wide range of tasks related to email and DNS management. It has been praised for its ability to verify email flow, view blacklists, test DMARC, perform DNS resolutions and reverse IP lookups. This versatility has helped ensure the smooth functioning of their email communication.

Real-time SMTP Diagnostics and Analysis: Several reviewers have appreciated the real-time SMTP diagnostics and analysis feature of the tool. It has proven to be particularly useful in identifying any issues with mail servers promptly. Users have mentioned that this feature helps them address server problems quickly and ensures uninterrupted email delivery.

Valuable Insights into Email Infrastructure: Many users have liked the tool's ability to provide valuable insights into the health and configuration of their mail servers. The feature that allows users to check the status of blacklisted domains has been especially valued, as it enables proactive management of email deliverability and reputation. Additionally, features such as validating DNS records, MX records, SPF records, DMARC authentication, and analyzing email headers have been instrumental in maintaining proper email infrastructure functionality.

Reviews

14 Reviews

Diagnostic your email problems in one place

Rating: 9 out of 10

Incentivized

December 11, 2021

Use Cases and Deployment Scope

My company helps with IT services for other companies. MXToolbox is a tool for quickly diagnosing email or DNS problems. It is a tool that is used almost every day.

Pros

Diagnostics of EMAIL servers settings
Diagnostics of DNS settings

Cons

Adding the ability to send test messages from the site
It is possible to create a temporary inbox to check the receipt of e-mails
Dark mode

Likelihood to Recommend

For example, a problem with the customer with the delivery of e-mails. MxToolBox you can check how the domain is set (SPF, etc.) and if the server's IP is not blacklisted.

Tomasz Lipinski

Director of New Technologies and Development in Information Technology at Lemon Pro (11-50 employees)

Vetted Review

5 years of experience

View profile

MxToolBox Review

Rating: 9 out of 10

Incentivized

December 6, 2021

Use Cases and Deployment Scope

We mainly use MXToolBox to verify external DNS records for our various clients, and on occasion, check for email, domain blacklist when there is a client experiencing email bounce back or related email issues.

Pros

External DNS record lookups
Verifying if a domain has been blacklisted
Provides mail-flow monitoring and alerting

Cons

The free features work as designed, for a free service
It would be nice if they provided a partnering program for MSPs
The web interface hasn't been updated in some time

Likelihood to Recommend

The site/product is well suited for a quick and free tool to diagnose any first-level external DNS and/or email-related issues. The monitoring tool and reports is a good first line of alerting when an email issue arises, so it can be dealt with in a timely manner, as a free service

Verified User

Engineer in Information Technology (11-50 employees)

Vetted Review

10 years of experience

Easy to use and discover the issue at hand.

Rating: 10 out of 10

Incentivized

November 25, 2021

Use Cases and Deployment Scope

MxToolBox is an invaluable tool for my department. My team uses this service at least weekly to verify valid

Domains and to troubleshoot when we are having problems with email delivery. We also use the service often to check current blacklists

and see if a company or domain has been found there. In fact, we just used it yesterday to determine one of our location's registration was expired.

Pros

Verify DNS records
Verify MX records
Blacklist lookups

Cons

Some "how to" for beginners would provide benefit to my team

Likelihood to Recommend

This service is easy to use because of its simple interface and intuitive design.

Kevin McCusker

Global Information Technology Manager in Information Technology at EVAPCO, Inc. (1001-5000 employees)

Vetted Review

10 years of experience

View profile

Excellent troubleshooter

Rating: 10 out of 10

Incentivized

November 24, 2021

Use Cases and Deployment Scope

Regularly use the set of tools for a number of updates changes and verifications including web hosting email and other security functions. They have a broad set of features for troubleshooting a variety of hosting and DNS issues. We are a [managed] service provider supporting a number of clients and [their] hosting needs.

Pros

Verifying DNS changes
Troubleshooting SPF records
Locating blocks and blacklists

Cons

Improved UI

Likelihood to Recommend

Recommend this for anyone maintaining public-facing Web servers of any kind or those using a variety of email systems or [another] hosting. Anyone doing DNS changes on the regular, or not regular. Quick verification of changes and proofs of issues. Great for nearly any kind of systems administrator from beginner to advanced.

Verified User

Vice-President in Information Technology (11-50 employees)

Vetted Review

8 years of experience

The expert in email deliverability and blacklists

Rating: 10 out of 10

Incentivized

November 23, 2021

Use Cases and Deployment Scope

MXToolBox is an invaluable tool for my position as Network Administrator. I use this service at least weekly to verify valid Domains when we are having problems with email delivery to a specific destination. I also use the service often to check current blacklists and see if a company or domain has been found there. I test email health with a service provided here to help me determine what is happening with failed deliveries.

Pros

Verify Email Flow.
View current blacklists.
Test DMARC.

Cons

More robust information on test results.
A bit clearer instruction for someone new to the interface.

Likelihood to Recommend

We had a scenario where one company could not send us an email, our spam filter was unable to resolve and therefore deemed it greylisted. With MXToolBox I was able to determine their DMARC was not set up correctly with their provider causing this and helped them see the reason for failure with a short report from MXToolBox, giving them some guidance as to how to resolve it themselves.

Jason Lane

Network Administrator in Information Technology at Precious Moments Inc (51-200 employees)

Vetted Review

8 years of experience

Email tool box solution with MxToolBox

Rating: 9 out of 10

Incentivized

November 23, 2021

Use Cases and Deployment Scope

We have been using this tool to make sure our e-mail system is compliant with security standards and that our domain is trusted across platforms. We also use to validate third parties domains to make sure that they are legit.

Pros

MX lookup
Blacklist
DMARC checkup
Analyze headers

Cons

Likelihood to Recommend

It is a great tool in terms to help you to start up your email domain solutions. It can do a health checkup on your email domain; if you don't have prior knowledge on DMARC and SPF this will help you to check that your email is complaint also can speed up the process on your spam filter.

David Orellana

IT Network Specialist in Information Technology at Wood's Homes (201-500 employees)

Vetted Review

5 years of experience

View profile

Insuring Customer critical time with Mxtoolbox

Rating: 9 out of 10

Incentivized

November 11, 2021

Use Cases and Deployment Scope

We are using to check Dns records, to verify email blacklist

Pros

Dns records population
Email blacklisting details
SMTP diagnostics and real time analysis

Cons

Identify local dns resolver
Dnssec analysis
Notification to domain owner in case of missing information or missing records

Likelihood to Recommend

Professionals or consultants dealing specifically on DNS and Email projects can take support from Mxtoolbox while submitting any information to their clients. There's no need to reinvent the wheel and Mxtoolbox results do help network engineers and help steer their decisions towards problem rectification.

Manishh Arora

Bypass Network Services Limited in Engineering at Bypass Network Services Limited (11-50 employees)

Vetted Review

8 years of experience

View profile

MX Toolbox is a great value

Rating: 10 out of 10

Incentivized

November 9, 2021

Use Cases and Deployment Scope

It is primarily used as an external checker for DNS related items. For instance, when we would need to make changes to the organizaitons SPF, we would utilize MXToolBox's SPF checker before committing our changes to external DNS. It was also heavily utilized as a troubleshooting tool whenever we had issues from outside the organization.

Pros

DNS record verification, A, PTR, NS, MX, etc.
SPF, DMARC and other email functionality verification
Blacklist checking
whois lookups

Cons

Site organization could be a bit clearer
Fewer advertisements for products
Website dark theme

Likelihood to Recommend

MX Toolbox is suited for any DNS verification and email related troubleshooting. It is the first place I go when I suspect a blacklist is affecting mail flow. It is also great for analyzing email headers. Besides that, I use it to gauge global DNS propagation when I make changes to external DNS.

Verified User

Engineer in Information Technology (1001-5000 employees)

Vetted Review

10 years of experience

MxToolBox is another swiss army knife

Rating: 10 out of 10

Incentivized

November 8, 2021

Use Cases and Deployment Scope

It is used to investigate legitimacy of suspicious emails. Whenever I need to dig deeper into an email message to understand where it was sent from, check DNS authentication status and overall validity of email I leverage several of the tools within MxToolBox arsenal.

Pros

Makes email headers readable
Helps validating DNS authentication
Helps validating an email comes from the correct sender

Cons

Overall I'm satisfied with most of their features, can't think of something

Likelihood to Recommend

It's really useful for basic investigation of email headers, determining latency with email traffic and sometimes pinpoint bottleneck source. Additionally, I really like how you can pivot from one test to the next within the site to expand on your investigation, so I can review MX records then review SPF and DMARC etc.

Verified User

Engineer in Information Technology (201-500 employees)

Vetted Review

10 years of experience

Right for the price

Rating: 10 out of 10

Incentivized

November 5, 2021

Use Cases and Deployment Scope

We use their DNS tracing abilities to help diagnose issues. We use them to help ensure mail is flowing properly.

Pros

SuperTool
DNS
Email Checking

Cons

They could really focus on separating the tools into different screens
Their interface is a bit dated

Likelihood to Recommend

I think it is very good at checking for IP blacklists and the DNS results within a domain name, but in some cases the amount you pay monthly may not be worth the price.

Verified User

Engineer in Engineering (51-200 employees)

Vetted Review

4 years of experience

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