TrustRadius Insights for MxToolBox are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Comprehensive and Versatile Tool: Many users have found the tool to be comprehensive and versatile, allowing them to perform a wide range of tasks related to email and DNS management. It has been praised for its ability to verify email flow, view blacklists, test DMARC, perform DNS resolutions and reverse IP lookups. This versatility has helped ensure the smooth functioning of their email communication.
Real-time SMTP Diagnostics and Analysis: Several reviewers have appreciated the real-time SMTP diagnostics and analysis feature of the tool. It has proven to be particularly useful in identifying any issues with mail servers promptly. Users have mentioned that this feature helps them address server problems quickly and ensures uninterrupted email delivery.
Valuable Insights into Email Infrastructure: Many users have liked the tool's ability to provide valuable insights into the health and configuration of their mail servers. The feature that allows users to check the status of blacklisted domains has been especially valued, as it enables proactive management of email deliverability and reputation. Additionally, features such as validating DNS records, MX records, SPF records, DMARC authentication, and analyzing email headers have been instrumental in maintaining proper email infrastructure functionality.
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MxToolBox Reviews
4 Reviews
Professional, Scientific, and Technical ServicesInformation Technology & Services4
My company helps with IT services for other companies. MXToolbox is a tool for quickly diagnosing email or DNS problems. It is a tool that is used almost every day.
Pros
Diagnostics of EMAIL servers settings
Diagnostics of DNS settings
Cons
Adding the ability to send test messages from the site
It is possible to create a temporary inbox to check the receipt of e-mails
Dark mode
Likelihood to Recommend
For example, a problem with the customer with the delivery of e-mails. MxToolBox you can check how the domain is set (SPF, etc.) and if the server's IP is not blacklisted.
We mainly use MXToolBox to verify external DNS records for our various clients, and on occasion, check for email, domain blacklist when there is a client experiencing email bounce back or related email issues.
Pros
External DNS record lookups
Verifying if a domain has been blacklisted
Provides mail-flow monitoring and alerting
Cons
The free features work as designed, for a free service
It would be nice if they provided a partnering program for MSPs
The web interface hasn't been updated in some time
Likelihood to Recommend
The site/product is well suited for a quick and free tool to diagnose any first-level external DNS and/or email-related issues. The monitoring tool and reports is a good first line of alerting when an email issue arises, so it can be dealt with in a timely manner, as a free service
VU
Verified User
Engineer in Information Technology (Information Technology & Services company, 11-50 employees)
We are using to check Dns records, to verify email blacklist
Pros
Dns records population
Email blacklisting details
SMTP diagnostics and real time analysis
Cons
Identify local dns resolver
Dnssec analysis
Notification to domain owner in case of missing information or missing records
Likelihood to Recommend
Professionals or consultants dealing specifically on DNS and Email projects can take support from Mxtoolbox while submitting any information to their clients. There's no need to reinvent the wheel and Mxtoolbox results do help network engineers and help steer their decisions towards problem rectification.
We use their DNS tracing abilities to help diagnose issues. We use them to help ensure mail is flowing properly.
Pros
SuperTool
DNS
Email Checking
Cons
They could really focus on separating the tools into different screens
Their interface is a bit dated
Likelihood to Recommend
I think it is very good at checking for IP blacklists and the DNS results within a domain name, but in some cases the amount you pay monthly may not be worth the price.
VU
Verified User
Engineer in Engineering (Information Technology & Services company, 51-200 employees)