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Munis Reviews and Ratings

Rating: 5.8 out of 10
Score
5.8 out of 10

Reviews

3 Reviews

Financial Breath of Fresh Air

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

I used Munis for Accounting and Human Resources/Payroll. It was used across our whole organization with the exception of the Tax Collector and the Building Department. The business problems it solved is we were able to go entirely paperless using Munis. It also kept impeccable records and you were able to set very specific permissions.

Pros

  • Excellent for the municipal Financial program. Completely paperless.
  • Workflow is easy and easy to adjust.
  • Very Very user friendly even for the non computer savvy employees.
  • Windows based so easy to navigate.
  • Excellent help desk.

Cons

  • Room for improvement for the Building Dept. software. Could not get it to work so we ended up getting rid of it and going back to our old system.
  • The payroll side could use more fine tuning. You have to manipulate some things to get them to work properly.

Likelihood to Recommend

Munis is very well suited for the financial software that it offers. We were able to go completely paperless on the financial side. The Accounts Payable module is excellent if you use the workflow properly otherwise, it can get out of hand. The HR module for Munis is great. It was very easy to use and I like the fact that it has a "Train and Test" module so you can try things out before you did it live. It was especially helpful in the budget process. The budget module was very easy to use and gave a more accurate proposed budget to the Town Council.

I would not recommend for the Building Dept as the permit module needs a lot of work.

Vetted Review
Munis
9 years of experience

One program handles all of our primary needs.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Munis is used by every department within our office. Munis is great because it has the capability to be used by our mapping department, listing department, vehicle department, GIS department, appraisers, and collections department. Munis prevents our office from being required to have multiple software systems because it can handle all of our needs.

Pros

  • Munis has multiple different sections that each pertain to different areas of our office. For example, there is a section in Munis that is for listing. This area supports all of the information that our county (or any other county) would need to enter to properly tax Business or Personal Property. There are similar sections for collections, vehicles, etc.
  • Munis has so many features. Munis can be set up to maintain foreclosures, garnishments, attachments, and/or executions within its collections sections.
  • Munis has so many features but they all work together which is great because you can see almost everything within the main bill inquiry area instead of having to flip back and forth between areas of the software.
  • Munis also has a finance side which is great because we are able to submit our collections reports to our finance department and they too can use finance to handle that side of the business.
  • Munis is highly customizable due to the amount of features it has.

Cons

  • Munis is nearly impossible to be learned inside and out by one person because there are simply so many different features and uses. (This could also be considered a good thing because it does have features for nearly everything our office could or would ever need.)
  • Munis has the capability to run reports any way you would like. The process to run certain reports can be a little overwhelming for someone who is not experienced in running them. There are multiple steps and processes one must take to run some reports.
  • Munis requires a physical server for the storage of data. Servers can be bulky and in the way due to their large size.

Likelihood to Recommend

Munis is great for any sort of data keeping and accounting work. There are features of Munis that I am still not familiar with even after 6 years of use. Munis would not be very good for a point of sale sort of operation like a retail store because it just simply is not set up for that sort of operation.

Munis simplifies managing departmental budgets

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Munis to manage departmental budgets and provide current information on year-to-date expenditures. We also use Munis to create and approve purchase orders and track expenses in each budget category. The Finance Department creates monthly reports for each department to track year-to-date expenditures to identify any potential budget issues before they arise.

Pros

  • Manages the process for submitting purchase orders
  • Keeps track of year-to-date expenditures
  • Provides historical budget data to allow for comparisons from previous years.

Cons

  • Submitting a purchase order requires lots of tabbing through fields
  • The product has lots of features, but they require additional training to understand how to use
  • Generating reports can sometimes be difficult

Likelihood to Recommend

Munis is really good for managing a complex budget like a county government or other governmental entity with a large budget. It allows you to create line items by department and provide for consistency through departments in terms of identifying common functions, etc. I like that it is web-based and can be accessed from remote locations.