Not a great experience with MoSo (on an older version of the product)
Rating: 2 out of 10
IncentivizedUse Cases and Deployment Scope
MoSo was used as our invoicing system for many years. It also doubled as our point of sales system and housed our accounts receivable subledger. The company was initially drawn to the service because it allowed one customer to be billed across multiple entities and workstations. MoSo was also linked to our access control system.
Pros
- Invoices across multiple entities
- Adds products to invoices easily through the user interface
- Adds and cancels customer access
Cons
- No ability to load information. Everything had to be done manually
- Keeping good track of which entities held Accounts Receivable. One entity would be the parent of the customer and AR would appear under their home location
- Invoicing was very ugly
Likelihood to Recommend
MoSo was a fairly outdated software. However, we may have needed to upgrade to the newest version in order to continue with them which may be the reason that my experience, overall, was not a positive one. At the end of the relationship, the MoSo team became unresponsive with regard to questions about what we were being charged for the service and how deposits were being utilized.
Vetted Review
4 years of experience