We use monday.com to track the customers wishlist and also our internal wishlist of the software. We can categorize them by main topic, utility and how often it is requested from our customers. I really like Monday.com, it's easy but efficient. I'm the one categorizing the items, and my boss checks the wishlists once every two weeks and decides what to develop right away and what can wait.
Pros
categorize items by main topic, utility and how requested
user friendly
I know it can also automate sales cycles to close deals
Likelihood to Recommend
well suited to track the customers wishlist and also our internal wishlist of the software. We can categorize them by main topic, utility and how often it is requested from our customers. but it needs to be managed internally and it's not a tool for cucstomers. Less appropriate to give it to the customers as ther wishlist, they would not comprehend the software if they are not savvy
VU
Verified User
Representative in Customer Service (Marketing & Advertising company, 11-50 employees)
I am as a consultant and lead developer, using monday.com to manage clients, projects, and employee data. Also managing employee data with monday.com. Even Overall task assigning, time tracking, Performance report creation, and many more managements are done with monday.com. We have 20+ clients who use monday.com in their businesses. We integrate multiple apps like Slack, Quickbooks, GHL and many others with monday.com on the basis of client requirements. It's amazing tool for team to manage work efficiently.
Pros
I like summary of subitems, especially with subitasks as subitems and add item tracking for each subtask it can show total tracked in parent item. Similar with other columns, like numbers, status, date.
Dashboard features, Many kinds of dashboard view available, we can utilize on the basis of requirements.
monday.com workform is very powerful, easily share form link when submitted it will create line item in board with provided data.
monday.com automation is very helpful in order to automate steps with specific rules and easy setup.
monday.com also provides integrations in order to automate processes if need to integrate multiple app together. or need to transfer data between multiple apps.
Cons
monday.com has a formula facility to perform calculations, but formulas can not be use in automation, I found this is a deficiency. Still I utilize by using 3rd party tool like make.com, it would be best if formula can be improve in monday.com.
Timetracking is also a powerful concept in monday.com, but it will not allow entry by api with write access on timetracking column. If possible to update timetracing by api. It would be more helpful. In order to transfer tracking from other platform like quickbook, etc.
I like monday.com doc most to create good notes and KPIs. API doesn't allow to download monday.com doc file. This really I am expecting as this is the need of many clients.
Likelihood to Recommend
Here, I will suggest that it is best to create employees, clients, or project reports. Easy to track with the dashboards. I did many integrations and developments. I can not list each of them here. I will say the best tool for management. I couldn't see criteria of unsuitable. But yes It will depend on the client's requirements. I will suggest it as very user-friendly tool for CEOs, CTOs, Managers, and company owners also for team.
Make Printing anything within easier - Instead of screenshooting
Make Portions of Information readily Archivable or Sequester-able
Likelihood to Recommend
We go off monday.com to Slack for our General Team Communications I appreciate they're integratable but it's still pursuing functionality out of another platform Also again - Training is still a bit unwieldy for some users
VU
Verified User
Executive in Marketing (Marketing & Advertising company, 1-10 employees)
monday.com has improved our work flow! During these years that we have been using monday.com, our workflow, organization and internal communication has improved significantly, not only because of the appearance of the boards, but it has meant that we all internally require using this platform to do our work daily.
Likewise, the big problem that monday.com solves is organization and time. These factors are important when having a Marketing Agency or an Audiovisual Production Company where every minute and every task counts; Having a tool that visually organizes all the work and what each person does in a work environment of this style is of great help. Also using it on various devices as an application or website helps a lot to adapt to each user who requires it.
Pros
Visual representation of organization and time
Share documentation in an organized manner
Work performance monitoring
Cons
AI implementation for dashboards
Google Calendar integration and sync
greater capacity to upload multimedia content
Likelihood to Recommend
It is a great organizational tool for work systems that require constant monitoring of the order and timing of each task. A clear example would be its use for marketing purposes, software development, multimedia editing, editorial, photography, audiovisual production, digital animation and/or any digital employment that requires a similar system.
Project management, task flow / work-flow management and time tracking as well as a Key Performance matrix with a scorecard for each team member to record their own scores for performance management.
Pros
Simple and easy to use
Excellent support and how to video's and articles
Integration with Google is great
Ease of reporting and tracking - Export to Excel
Mobile app also easy to use and quick to update
Cons
Ensuring I have set up a Private board vs public board is not clear - it would be useful to have an additional alert when creating a board as I work with sensitive information. It will eventually be used in a team based environment but while I test the boards, they needs to be private.
Time tracking is clumsy, could be easier to record
Likelihood to Recommend
monday.com has very clear default views that are easy to follow, simple to update and amend. Automations are really easy to set up, but you need a good idea of what you want to do and the order it needs to be done in. The options available on Automations are improving all the time.
Monday helps me manage and track my clients. I primarily use Monday to keep a historical record of optimizations and changes made for my clients. I also keep tabs on the time spent on each client so, this allows me to prioritize better. I'm also collaborating with different teams and love that I can communicate via email or by tagging others in a conversation.
Pros
Task Management
Flexible Communication
Ease of Use
Adaptable
Cons
AI Built Automation
Additional Subitem for the Subitem
Auto Update for Pinned Notes
Likelihood to Recommend
Monday is well suited for project management. I have used Jira and Basecamp in the past and they are either too complicated or lack features. Monday fits right in the middle on ease of use. I enjoy being able to create boards and different tables; however, I would like to see reporting to be like Jira.
VU
Verified User
Employee in Marketing (Marketing & Advertising company, 51-200 employees)
Day-to-day project management operations and resource management of people assigned to certain tasks and the status of that task
Pros
Status updates
Resource Management
Gantt charting
Cons
Cost is very high for small companies who utilize this software
"New" features haven't made up for this increased cost and seem to have minimal to no impact
Likelihood to Recommend
Monday is a great project management tool to assign resources for tasks and convert to Gantt charts to more accurately share data and create dashboards for upper mgmt
VU
Verified User
Manager in Product Management (Design company, 11-50 employees)
We use monday.com across our entire business to keep track of work deliverables in a coordinated, ordered and accountable fashion. Since our organisation adheres to the ISO 31000 risk management framework, we get to break down objectives in monday.com into specific, measurable, attainable, relevant and timebound sub-objectives. In this way monday.com facilitates our creation and maintenance of value. Without monday.com, or using alternative products (with one competitor product excepted), we would deliver less value and deliver slower.
Pros
Allows for customisation in terms of our risk management framework
Outlines outstanding work under "My Work"
Allows for notification of colleagues in an clean and smooth way.
Cons
The billing model is awful for small businesses! monday.com makes you feel like they are doing you a favour. You literally pay for seats you don't use. The billing model should be a per seat model!
There are too many addons from monday.com and 3rd party vendors that you have to pay for. The value of those addons is debatable are often rebuildable outside of monday.com in a single use spreadsheet (which pay monthly for an addon that you only need to use once in a while?) or organisations are already using something else in their tech stack for that addon.
Likelihood to Recommend
If you are looking to bring order to deliverables across your organisation, then monday.com is a good starting point. But the billing framework at the small business end is a detractor - monday.com only makes best money sense when you start using it with 20 seats on an enterprise licence so you have to have very good reasons to use it if you have no need for 20 seats.
