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Mitratech Mineral Reviews & Insights

Score8.2 out of 10

30 Reviews and Ratings

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Community insights

TrustRadius Insights for Mineral by Mitratech are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Prompt and Thorough Responses: Many users have expressed their appreciation for the quick and thorough responses provided by Mineral staff. They find the representatives to be knowledgeable, attentive, and responsive.

Convenient Platform: The ease of use and accessibility of Mineral's platform is highly valued by a significant number of users. They find it incredibly convenient to ask HR questions online and receive prompt and well-explained responses from the platform.

Beneficial Training Courses: Users have found great value in the training courses and webinars offered by Mineral. The ability to assign training based on each employee's position and experience is particularly appreciated. Additionally, the self-paced courses offered by Mineral are especially convenient for school personnel who may need more flexibility in their learning schedules.

Mitratech Mineral Reviews

8 Reviews

Mineral - a fantastic product for compliance training and other HR needs.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We used Mineral to push out compliance training for all employees within our organization. We needed to ensure uniformly that our employees were getting the required ethical and legal training when they were onboarded with our company. By pre-boarding the employees into Mineral's system, we were able to have new hires, regardless of exempt or non-exempt status, have access to the platform. We introduced each employee to Mineral, provided them with credentials, and set them up to complete training during their onboarding week.

Pros

  • Compliance Training.
  • Onboarding.
  • Ease of finding training materials for employees.

Cons

  • Onboarding employees individually was cumbersome.

Likelihood to Recommend

My company used the platform specifically to ensure employees had access to uniform compliance/HR training materials. We didn't use it much outside of that, except maybe to provide additional required training. It would be beneficial if an individual or company needed a solution like this. Individually, our HR team would also review training for ourselves when we had questions about something.
Verified User
Professional in Human Resources (51-200 employees)
Vetted Review
Mitratech Mineral
2 years of experience

Why We Appreciate the Mineral System

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use the Mineral platform as another tool for HR Compliance, Training in Safety, Customer Service, Professional Development, templates for letters, policies and law alerts.

We don't have many problems. We mainly use the system to stay ahead of the law and to keep our employees current on training as we continue to grow our employees to give them the tools to be successful as they move up in their careers.

Pros

  • The law alerts are great especially since we are in two different states
  • They have an elaborate course catalog of training and the dashboard is a great tool when keeping track of the staff accomplishments
  • I especially like the Checklist they have in the Resources tool to ensure nothing is missed so we can stay in compliance
  • The template toolkits are very easy to understand and follow

Cons

  • I wish we could upload the employee handbook instead of adding it one piece at a time

Likelihood to Recommend

As most employers have their employee handbook reviewed by their attorneys, this gave us the ability to ask questions that the attorney missed.

The system is user-friendly, especially since I have some employees who are not computer savvy and have to watch the training videos, they are easy to follow, and they are not bored.
Verified User
Manager in Human Resources (51-200 employees)
Vetted Review
Mitratech Mineral
2 years of experience

Mineral is a great partner at a great value.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Mineral more as a resource for our employee benefits clients, it helps us sell more cases, our clients that utilize it love it. Lots of great resources from training courses to compliance documents to their HR consultants who give the most thorough and well cited answers that I've ever seen. The compliance documents to include section 125 and ERISA wrap docs are alos a very useful and appreciated resource.

Pros

  • It's just a phenomenal all around HR platform.
  • They are excellent at keeping our agency and client current on HR and legislative changes.
  • They're people are great to work with and implementation was smooth.

Cons

  • I sometimes struggle navigating, remembering where to go.

Likelihood to Recommend

Mineral is perfect for us and our small to mid market clientele who don't often have a professional/degreed HR person. It provides lots of resources and quickly gets us answers to help us and our clients navigate today's tricky waters.
Parrish Peachee
Agency Owner in Corporate at Easy Benies LLC (1-10 employees)
Vetted Review
Mitratech Mineral
3 years of experience

Mineral - a fantastic solution for our Employee Benefits Brokerage

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Mineral primarily as a value added service for our employee benefits clients. The solution is very robust and is appreciated greatly by our clients. It helps us provide the resources of the larger agencies while maintaining our personal hands on service model. Mineral's solution is robust with HR and compliance solutions, a massive training library/catalog, living handbooks, a document builder, salary comparison tools and much more.

Pros

  • HR learn has everything our clients need for workforce training and compliance.
  • Course assignment is super easy and the Dashboard does a great job in tracking progress.

Cons

  • It's built pretty well and I really couldn't tell you how to make this awesome solution any better.

Likelihood to Recommend

Honestly, this platform has been a fantastic addition to our employee benefits brokerage. These folks are very friendly and easy to work with. Training and onboarding were awesome. The answers to complex HR and compliance questions are quickly but thoroughly answered with well thought out explanations and citations. The training catalog is a huge hit with our clients. The employee benefits document builder and living handbook are great resources for us. It's a great resource at a great value.
Parrish Peachee
Partner in Sales at Easy Benies LLC (1-10 employees)
Vetted Review
Mitratech Mineral
2 years of experience

Mineral can help you tackle your compliance trainings

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We have used Mineral (formerly ThinkHR) to distribute compliance training to our organization. Specifically, we have distributed IT security training and anti-harassment training for both employees and for managers. The trainings have been updated in the past year - we found them to be engaging, present challenging situations to employees, and overall exceeded our expectations for outsourced training materials which have sometimes been outdated and/or boring.

Pros

  • Compliance trainings
  • Large library of offerings

Cons

  • Hard to automate the training schedule

Likelihood to Recommend

Again, Mineral presents some nicely curated compliance trainings that have saved our company time in creation and has also helped ensure that we are meeting important training standards.
Verified User
Vice-President in Human Resources (201-500 employees)
Vetted Review
Mitratech Mineral
2 years of experience

Very Helpful for HR Professionals

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

ThinkHR Learn has a vast library of compliance topics. I like the job Description builder.

Pros

  • HR Compliance
  • Helpful Resources

Cons

  • Employee Handbook builder needs to updated. Free version should have more features

Likelihood to Recommend

ThinkHR Learn's portal itself is very user-friendly.
Verified User
Manager in Human Resources (501-1000 employees)
Vetted Review
Mitratech Mineral
1 year of experience

ThinkHR Learn is a Great Tool

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use ThinkHR Learn for my organization to help employees in areas they need to stay up to date in. I also use it with other organizations for new hire training programs as part of on-boarding and safety training. It has given us tools to use and provide to employees for training in many areas that are much needed from day one of employment throughout their employment.

Pros

  • The Set up is easy
  • Tracking of employees progress is simple and easy to keep up with employees progress
  • They have a great program for setting up various training groups - so you can assign the training programs as a group to the new hires at one time.

Cons

  • Deleting employees from the system could be easier
  • Adding your own content would be a nice feature
  • Setting up your own dashboard would be nice

Likelihood to Recommend

It is very appropriate for new hires to be able to take training during on-boarding. for customer service, safety, and some policy training. It is also great for OSHA training. They have great management training, especially for first time managers. Also have HR training and updates as well for HR staff or HR staff new to their roles.
Cyndi Rooks, PHR, HCS, SHRM-CP
Chief HR and Compliance Officer in Human Resources at HRx and Compliance LLC (1-10 employees)
Vetted Review
Mitratech Mineral
2 years of experience

ThinkHR Learn- A program that actually provides beneficial HR information

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Our company owners and all branch managers were given access to the ThinkHR Learn site to enhance our knowledge, or sometimes to find answers to questions we have come up. There are some very beneficial and informative webinars that they host as well that I have attended. It addresses many business problems. Some of the webinars delve into the issues of recruitment, retaining talent, and dealing with problem employees. These are all extremely helpful in our industry.

Pros

  • Information- they provide very valuable information on assorted topics that can help anyone in an HR-related role.
  • Solving problems- you can find answers to problems you have run into, or situations that you are unsure of what you should do.
  • HR insights- they provide very beneficial HR information, updates to laws/policies, etc.

Cons

  • I have not had any specific issues with ThinkHR or their website.

Likelihood to Recommend

ThinkHR Learn is beneficial to any individual or company that is in the HR Industry. I work for an employment agency, and I have utilized ThinkHR Learn for different scenarios and situations that have come up. I enjoy their webinars as they address something specific, and it is almost always something that I can utilize in my business.
Verified User
General Manager in Human Resources (11-50 employees)
Vetted Review
Mitratech Mineral
1 year of experience