TrustRadius Insights for Circa Mitratech are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Ease of Use and Clean Design: Users have consistently praised Circa for its ease of use and clean design, making it effortless to navigate through various pages. Several reviewers have mentioned that the intuitive interface allows for easy reading and seamless navigation.
Effective Event Planning Tool: Many users have found Circa to be a valuable tool for event planning. Its central repository for all important event details has streamlined the process by eliminating the need for multiple files and spreadsheets. This feature has been particularly helpful in enhancing collaboration and coordination among team members.
Outstanding Customer Service: Reviewers have spoken highly of Circa's customer service, noting their responsiveness, eagerness to address any issues, and regular feedback requests. The dedicated support provided by the Customer Success Team has been commended for being patient, thorough, and timely in assisting users throughout their onboarding process as well as ongoing usage of the software.
We have been a partner of Circa for many years as they are our diversity partner and post all of our jobs. We also have access to their resume database and the ability to reach out to partner organizations across the US to post our jobs or share opportunities.
Pros
Number of job views is very high.
Jobs sent to community organizations is vast.
Number of apply clicks is very high as well.
Cons
We have had a hard time tracking hires from this resource
We have had to reach out to our rep for a business review and any updates
More training by the Circa team on the functionality of the database would be helpful.
Likelihood to Recommend
Getting visibility to your jobs is vast using Circa Mitratech, and the diversity of the organizations it partners with is excellent as well. While we have seen a lot of views and clicks, we have not see hires, so I am not sure if the integration with our ATS is working correctly. We are following up on that.
I love Circa Mitratech! We’ve partnered with them for several years and value this essential partnership for helping us diversify our recruitment resources and hire a more diverse talent pool. They have partnerships with thousands of community based organizations which, as a member of Circa Mitratech we get the opportunity to tap into. One of my favorite features is the monthly report card which tracks how our job postings attract various people, including veterans, people with disabilities, women, people of color and many others. Circa Mitratech seamlessly integrates into our applicant tracking system and post all of our jobs automatically. I love working with my account rep. They create special reports and respond quickly.
Pros
Circa Report Crds
Connecting us to thousands of community based organizations
Custom reports
Excellent customer service
Cons
Routinely audit CBOs to determine which are responsive and cut the ones that aren’t.
Applicant resume database
Likelihood to Recommend
We’ve had lots of positive outcomes as a result of the increased outreach to many diversity based organizations. as a mental healthcare company we strive to hire staff that represent the diversity of the clients that we serve and Circa Mitratech has helps us to attain this goal.