Based on 672 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 672 reviews | Last Published June 26, 2026
Miro serves as a robust collaborative workspace, primarily for remote and distributed teams seeking to enhance real-time interaction and visual communication, with 45% of reviewers praising its ability to enable real-time interaction among multiple users. In TrustRadius reviews, its intuitive design and extensive template library are frequently highlighted, enabling quick adoption and diverse applications from project planning to workshop facilitation. Its effectiveness in fostering brainstorming and ideation is a core strength.
Emerging AI features are beginning to streamline tasks, offering further efficiency gains. While Miro significantly reduces reliance on some specialized tools, reviewers occasionally note challenges with exporting/importing content, cited by 1% of users, and express a desire for deeper integrations with "source of truth" systems. Overall, reviewers report a strong positive impact on productivity and collaboration, despite some minor functional and integration caveats.
Pros
Facilitates real-time collaboration for distributed teams
Intuitive design and ease of use for quick adoption
Extensive library of templates for diverse use cases
Effective for brainstorming and ideation sessions
Enhances productivity and streamlines workflows
Cons
Cumbersome exporting and importing of content
Desire for deeper integrations with "source of truth" systems
Occasional license management complexity
Limited awareness and access for some potential users
Some functions, like board setup and element manipulation, can be challenging
We use Miro heavily to plan our projects, document PoC, draft UIs, do presentations, etc. We have multiple team members in different parts of the world, and Miro makes our collaboration easier. The different time zones are not a problem thanks to Miro. When we brainstorm we can get the vision and ideas from all the team members in a single place. Sometimes we don't need to be on call for hours we just split the tasks and each team member works on their assigned tasks. If we are on a call, all can participate, put their feedback, and we don't need a dedicated person to take notes. Learning Miro is super easy. When we have new team members, they don't need to spend a lot of time learning it; a few clicks and they will be familiar with it. It does not matter if they use Windows, Linux, or Mac. If you need to use multiple Miro boards, you can easily add multiple Miro boards in a single one, create templates, even put code with the proper formatting, or just drop a file or an iframe with a video.
Pros
Collaboration
Easy to use/learn
Works on multiple platforms
A lot of resources are available
The miro team is always working to bring new features
Cons
The app in Mac could be better sometimes it just crashes
If you use large files the app may crash (web)
I would like to have a better support in browsers like brave
Likelihood to Recommend
When I need to create a quick diagram or explain something, I just open a new Miro and start dropping my ideas. It is strange that you get bored during a working session; you can always collaborate or make changes. We draft all our apps in Miro before we write a line of code, we document and get a general overview of all the process.
Miro is used frequently to do complex planning of agile project work - From story / dependency mapping to full on ART PI Planning. Miro is also used as the collaboration tool of choice for many team activities like retrospectives, problem solving workshops, brainstorming, documentation, and more.
Pros
Collaboration - Dozens of individuals actively collaborating on the same item in real time
Visual - A number of easy to follow visuals and organizational tools
Plugins / Tools - Things like timer, dot voting, flow chart tools and dozens of other features are incredibly helpful
Cons
Unclear licensing limitations - Free users used to be able to do more but the boundaries are somewhat unclear now
Hotkeys could be a bit more intuitive or called out better
Anonymous mode is clunky and misunderstood
Likelihood to Recommend
Miro is the ideal tool where a highly collaborative environment is needed in order to be productive. Projects or ideas that are complex and require input from many people all at once are where Miro really shines.
Where Miro is not ideal is when it becomes the 'source of truth' for information. Because it is very collaborative and editable by all, it's not the right tool for maintaining comprehensive information, or 'south of truth' IE project plan commitments etc.
I used Miro for brainstorming and Dataflow chart. For Dataflow, I believe Miro is good platform because I can drag screenshot if I want to, to explain the chart or flow more detail. For brainstorm, I made people gather, and I ask their opinion. I personally like the feature that tells if everyone is working or not.
Pros
GUI, I like how smooth the platform is.
Cursor, I know what other people is working on.
Flow, there are many logos or boxes I can pick to create the right data chart.
Cons
More flow chart ideas.
Zoom in, Zoom out feature can be improved.
Memo feature can be improved.
Likelihood to Recommend
I think I will recommend my friend or colleague when the company is okay with 3rd party. Because one company was really worried about the data leak. So, appropriate situation can be personal project. I personally like the Miro. But when it involves with clients, it can be difficult to recommend because I cannot guarantee 100% of data leak.
We use Miro for various use cases like designing a feature, discussion over the client requirement, brainstorming for new ideas and innovation in out products. Miro is really interactive and easy to use. We have integrated it with Microsoft teams and utilise it for agile planning, defining a process, creating roadmaps and flow charts using different templates available in Miro. The interface is really good with varieties of features.
Pros
Creating flow charts and diagrams is really a good feature. Easy to create and visually good.
Availability of different templates for different works such as agile planning, development flows and process tracking, enable us to create and understand better.
It's integration with various browsers and particularly with Microsoft Teams increases its accessibility
Cons
Sometimes a board with many features tends to lag. This need to be imrove along with rendering optimization
Its offline functionality should be improved so that we can use it without internet.
Mobile app has limited functionality as compared to desktop. This should also be improved .
Likelihood to Recommend
Miro is well suited for the boards with less features. It enables us to design and draw flow diagrams and design a process or feature development with proper sequence. We can use it in team meetings demonstration and brainstorming. Ther eis a scope of improvement in offline functionalities of Miro. It sometimes lags for the boards containing features such as images and animation.
As an all-remote IT organization we use Miro for drafting
architecture diagrams, workflows, visual agile sprint planning, triage
collaboration... pretty much everything!
I love the fact (thought
it's sometimes a problem) that Miro lets you collaborate in real time
and just keep... expanding your vision!
Pros
Multiple presenters working on the same visual
Sharing "frames" directly to content on a much bigger board
Built in shapes, vendor icons, templates, etc.
Cons
I don't always love uploading media - the copy out/paste in takes some getting used to
Scaling? sometimes you create something and it's either way smaller or way larger than what is in the same board
Organizing, combining, deleting, or consolidating boards and permissions
Likelihood to Recommend
I use Miro regularly with my team to get a "big picture" contextual view of a technical problem, especially when it spans multiple teams in the organization. Then we can bring them in and help edit our perception of the situation until we reach a common understanding.
This is great! Most of the time - it's easy to get lost in the "mess" if you're unfamiliar, and sometimes leadership pushes back on the "anyone can do anything anywhere" nature of a big board full of ideas.
Miro is a great to collaborate and share ideas. My team regularly use this tool for our Agile Sprint Retro's and Planning. I like using this for small presentations instead of PowerPoint as it makes the presentations more dynamic.
Pros
Flexible Creation of Boards
Easy Collaboration with Team members
Powerful tools for sharing ideas
Cons
Miro can get a little slow with larger boards
Likelihood to Recommend
Miro is great for dynamic presentations where you need to share ideas and collaborate on the feedback. Our main usage is Sprint Retro's and planning.
We used Miro for product design, workflows, data paths, flowcharts, etc. It seamlessly integrated with our requirements, and the customization options and the wide availability of predefined shapes made it easier to use. For us, it resolved one major case of different design communications, as it could be easily shared between teams and can be maintained by them, Also, all the design changes are always in sync.
Pros
It have lots of templates which fits all your use case.
Highly customizable with personalized reactions support.
AI mode helps easily create different design diagrams.
Cons
AI support doesn't works quite well in few cases, also it can't edit any design properly as of now.
Present mode have some network lags, which cause bit waiting sometimes while important discussions.
Likelihood to Recommend
Miro is well-suited for all kinds of brainstorming, especially when working on a team. Also, it is very useful for creating and maintaining product designs, reports, and a lot more, wherever design is included. My experience with Miro suggests it is the best platform for organizations of all sizes, whether a startup or a big MNC.
We use a lot Miro for brainstorming (listing requirements, listing todos, defining user stories and tasks) and for collaboration (sprint retros). Miro is a very useful tool for easily drawing flow diagrams and high level architecture designs. Another area where Miro is awesome is for collaboration and sharing. Easy to share a board with someone else, copy link to a specific frame, export to and image.
Pros
Drawing diagrams (flow / sequence / high level architecture)
Brainstorming (post-its, user story, adding comments)
Collaboration (multiple users working on the same board)
Sharing (links to direct location, export as image)
Cons
Search could be improved (searching something across many boards)
Maybe a bit more integration with external tools (using plugins / add-ons?)
Sometimes takes a lot of time to load
Likelihood to Recommend
Awesome tool for collaboration, sharing, brainstorming and designing. It's very easy to onboard on the platform (very user friendly). A lot of features to be able to get started quickly. Different access level on boards (viewer only (+ adding comments) or be able to edit). I frequently use Miro for my work.
